I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excell... Ver mais
A empresa respondeu
Unit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
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I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excell... Ver mais
A empresa respondeu
Excellent service and advice from the moment i entered the store. Absolutely no pressure to purchase immediately. I was given all the information I needed. When my decision was made to make my pu... Ver mais
A empresa respondeu
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Ver mais
A empresa respondeu
I spoke to Ian and Joe in particular at the Llanelli branch and they were both super knowledgable and helpful whilst not being pushy. I’m only sorry this purchase won’t be credited to him but I’d like... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Reino Unido
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I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excellent and the whole process up to delivery was smooth. The quality of their products is excellent.

Resposta da Bensons For Beds - Llanelli374

Resposta da Bensons For Beds - Llanelli374
Honest and professional service throughout the transaction.

Resposta da Bensons For Beds - Llanelli374
Superb wardrobes, delivered and assembled with care by a great team. Thank you.

Resposta da Bensons For Beds - Llanelli374
From start to finish we have had the best experience with Bensons for Beds from John the sales man from our lical store in Llanelli who put up with us going there 3 times before deciding on a bed and base delivery was so much faster than we thought another plus for us we paid £60 to have the base fitted as it was an ottoman base we thought it best to leave it to the experts they respected our home by moving everything upstairs and taking all the rubbish away repeatedly asked if we were happy with the final result which we were along with all the excellent communication via email for our order and delivery plus an email to ask if we were happy with our purchase all in all we would recommend Bensons for Beds and will be useing them again ☺️

Resposta da Bensons For Beds - Llanelli374
Looking forward to my bed being delivered on the seventh of July

Resposta da Bensons For Beds - Llanelli374
Excellent servce, a knowledgeable member of staff, very informative served me. Will certainly purchase again in the future.

Resposta da Bensons For Beds - Llanelli374
Excellent service and advice from the moment i entered the store. Absolutely no pressure to purchase immediately. I was given all the information I needed.
When my decision was made to make my purchase, the experience was excellent. Each step was explained. I was given the delivery date of my choice.
The delivery was also excellent. I was informed of my time slot 3 days before, received a telephone call the day of delivery.
To conclude, thank you to John at the Llanelli branch for all his advice and assistance. Mandy and her colleague who delivered my wardrobe.
The product itself, the Bergen Wardrobe, is fantastic. Stylish and solid. Worth every penny.
Thank you again to Benson for Beds Llanelli.

Resposta da Bensons For Beds - Llanelli374
Carl and Steve were very helpful and friendly when delivering and the staff in the store couldn’t have been better

Resposta da Bensons For Beds - Llanelli374
Excellent customer service/ customer care from the start -from John the salesman (Llanelli)who took the time/care to listen to what I needed selecting the right mattress suitable and from Bensons delivery service - which I had to change a delivery date due to unforeseen circumstances - they constantly kept me informed regarding my updated delivery/time schedule and the friendly delivery guys contacted me an hr before to say when to expect delivery/ recycling my old Mattress stress free which I also bought from Bensons several yrs ago too -excellent quality mattress/customer support/service

Resposta da Bensons For Beds - Llanelli374
Great service. The delivery guys were brilliant, very polite and helpful,

Resposta da Bensons For Beds - Llanelli374
Great sales team, great looking bed, great service from delivery guys.....but the bed arrived with a broken piston (who was in charge of quality control?) the assembly pictures were rubbish and seemed to be written by a computer programmer and not a real human.
Some screws were cross threaded and driven right in, nightmare to remove and threads wrecked 😞😞 very disappointed considering I spent more than a thousand pounds. Phoned Llanelli store for a replacement and they can't just whack a couple of bits in the post!! You have to phone a central number!! Take a video, wait. Crap

Resposta da Bensons For Beds - Llanelli374

Resposta da Bensons For Beds - Llanelli374
I spoke to Ian and Joe in particular at the Llanelli branch and they were both super knowledgable and helpful whilst not being pushy. I’m only sorry this purchase won’t be credited to him but I’d like to recognise him all the same.

Resposta da Bensons For Beds - Llanelli374
Excellent staff, very knowledgable and helpful.

Resposta da Bensons For Beds - Llanelli374
Excellent service no pushy sales pitch just excellent knowledge of the products and asked questions to gain understanding of requirements before offering recommendations. John was a credit to your company.

Resposta da Bensons For Beds - Llanelli374
John was very friendly and gave great advice

Resposta da Bensons For Beds - Llanelli374

Resposta da Bensons For Beds - Llanelli374
Great service, great delivery and great comms on when the bed was due to arrive

Resposta da Bensons For Beds - Llanelli374
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