Bensons For Beds - Manchester White City596 Avaliações 

637
•
O TrustScore é 4.5 de um total de 5

4,7

Unit 6 White City Retail Park, Old Trafford, M16 0RP Manchester, Greater Manchester, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Were given lots of time and advice until we found the right bed for us. Assistant was not pushy but made sure we were happy with bed before purchase. Small minor part was missing on delivery but repla... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We bought a bed frame from the Manchester branch yesterday. Shomila was lovely, friendly, and very helpful, guiding us through everything. Excellent customer service — highly recommended!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very positive experience! I honestly cannot fault the customer service team. They have gone above and beyond to help me, and their support has been exceptional so far. After such an awful experience... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I placed an order in September for a Slumberland double 2+2 bed base, mattress and headboard. The next day I had doubts about whether I had chosen the right mattress, so I contacted customer service... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. também em
  3. Loja de Camas
  4. Loja de colchões
  5. Loja de Roupas de Cama

Sobre Bensons For Beds - Manchester White City596

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 6 White City Retail Park, Old Trafford, M16 0RP, Manchester, Greater Manchester, Reino Unido

  • 1618770581

4,7

Excelente

O TrustScore é 4.5 de um total de 5

637 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(637)

26.637 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

From start to finish the experience was…

From start to finish the experience was great however it would have been beyond great if the cardboard (11 boxes) were unpacked and taken away. Also on greater inspection of the paperwork I realised that ‘building’ the bed is down to me! This was never mentioned during the sales process and a bit of a shock as I am a single female - bensons recommended a local fitter when I queried it but it was an additional £250 !! A lot on top of an already 5K bed

3 de junho de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We appreciate your feedback regarding the delivery and assembly. We are sorry to hear about the unexpected cost for bed building and the inconvenience with the cardboard removal. We will review our sales process to ensure clarity on these services.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Wonderful customer service!

Wonderful customer service!
I would highly recommend this company for first class care. They helped my mother from choosing the right bed to delivery.

30 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're so pleased to hear we provided such wonderful customer service and first-class care for your mother, from selection to delivery. Thank you for your recommendation!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Going into the store in white city…

Going into the store in white city manchester the staff were helpful then left us to browse,picked the bed I wanted and it's so comfy😄

5 de maio de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're so glad you found our team helpful and that you love your new, comfy bed! Thank you for sharing your positive experience.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

The staff was great

The staff was great, really helpful. I'm happy with my new bed and mattress. All delivered on time and with efficiency.

11 de maio de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're so pleased our staff was helpful and your new bed and mattress were delivered on time and efficiently. Thank you for your feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very good

Very good
Areen was very helpful with helping us choose a king size bed
Gave good suggestions and feedback

28 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're so glad our team's helpful suggestions made choosing your bed easy. Thank you for sharing!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

5-star!

Tremendous service!

16 de abril de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

Thank you for sharing your positive experience with us.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

The staff are welcoming and very…

The staff are welcoming and very helpful.

22 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

Thank you! We're so pleased you found our team welcoming and very helpful. We appreciate your feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

18 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

Thank you for your feedback, it is highly appreciated!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Bensons held our order for over 3…

Bensons held our order for over 3 months due to a slow house completion and delivered exactly on the day we arranged after delaying delivery several times, could not be happier with the service and the bed!!

18 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're so glad we could accommodate your delivery needs and that you're happy with your new bed. Thank you for your kind words!

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Everything was very good

Everything was very good. The help and advice in store was great. The two delivery guys, Joe and Mohammed were the nicest people you could ever meet.

18 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're so pleased to hear everything was very good! We're glad our in-store team provided great advice and that our delivery colleagues were so kind.

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Mariam and Scot are the best people I…

Mariam and Scot are the best people I have ever worked with in England - no jokes

18 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We are so glad to hear you had such a positive experience with our team. Thank you for your kind words.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Scott’s your man

A young lad called Scott served me at Benson for Beds in White City, he was so welcoming and knowledgeable. He let me try out a number of mattresses and put no pressure on me at all, instead just took his time and let me make a decision. He was a credit to the team.
Thank you
Rebekka

16 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're delighted to hear about your positive experience at our White City store! It's wonderful to know our team member was welcoming, knowledgeable, and provided excellent assistance without pressure. Thank you for your kind words.

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Ryan and Kewin were amazing .

Ryan and Kewin were amazing .

14 de maio de 2026
Avaliação não solicitada
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We are glad you enjoyed your experience. We appreciate your positive feedback.

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Good product

Good product , nice customer services delivery was on time as scheduled.

10 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're so pleased you enjoyed the product and our service! Thank you for your wonderful feedback.

Team Bensons - Jess

Avaliado com 5 de um total de 5 estrelas

Exceptional Service from Marcus at Bensons for Beds

Huge thank you to Marcus at Bensons for Beds in Old Trafford for helping me find the perfect mattress! I knew absolutely nothing about mattresses going into the process and honestly had no idea where to even start, but Marcus made the whole experience so easy and enjoyable.

I first went into store a couple of months before my move just to have a look around and get some advice, and Marcus was incredibly helpful from the start. Once everything was finally in place with my move, I went straight back to Bensons specifically so I could order my mattress through him.

Marcus is incredibly charismatic, knowledgeable and genuinely great at what he does. What really impressed me was that even after over a month, he still remembered me and even remembered my mattress preferences, which made the whole experience feel really personal and showed how much he genuinely cares about his customers.

He’s an incredible salesman, drives a hard bargain and somehow knows absolutely everything there is to know about mattresses (how anyone can know that much about mattresses I will never know). He took the time to explain everything properly, answer all my questions and made sure I chose the right one for me.
The customer service was brilliant throughout and the whole process felt really stress free. I’ve now ordered my mattress and couldn’t be happier with the experience. Would highly recommend Marcus to anyone looking for a new bed or mattress!

7 de maio de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

Wow—what a fantastic review! 😊 Marcus will be absolutely chuffed. Thanks so much for sharing your experience, and we’re thrilled you found the perfect mattress. Sleep well! 🛏️✨

Avaliado com 5 de um total de 5 estrelas

Excellent sales experience.

Excellent sales experience in the store, and a subsequent quick delivery time. All staff from start to finish were efficient and courteous.

12 de abril de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

Thank you for sharing! 😊 We’re delighted to hear you had an excellent sales experience and that delivery was nice and quick. It’s great to know the whole team was efficient and courteous from start to finish—enjoy your new bed! 🛏️✨

Avaliado com 5 de um total de 5 estrelas

Pillows

Delivered on time. So far so good with the pillows ordered

30 de abril de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We appreciate you taking the time to leave us this great review! We are happy the pillows were delivered on time and are working out well.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Excellent service by Tony no rush went…

Excellent service by Tony no rush went through everything brilliant

29 de abril de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

Thank you! 😊 We’re delighted Tony took the time to go through everything properly—brilliant service makes all the difference. Enjoy your new bed! 🛏️✨

Avaliado com 5 de um total de 5 estrelas

Delivery was on time lads we’re very…

Delivery was on time lads we’re very polite everything went smoothly

30 de abril de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

We're so happy to hear that your delivery was on time and that our team was polite, ensuring a smooth experience!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Very Good Customer service

The member of staff (Mariam) was very curteous and helpful. Very profesional service.
Also a big thank you to Ant and Ducan for the smooth delivery and their help in getting the heavy matress to the bedroom.

24 de abril de 2026
logotipo da Bensons For Beds - Manchester White City596

Resposta da Bensons For Beds - Manchester White City596

Thank you for your lovely feedback! We’re delighted to hear Mariam provided such courteous and professional service — we’ll be sure to pass on your kind words to her. A big thank you as well for mentioning Ant and Duncan; we’re so pleased the delivery went smoothly and they could help with getting everything safely into place. We really appreciate you taking the time to share your experience!

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