Super happy with the Bensons for Beds Milton Keynes, Sales team were amazing and they delivered as promised on the same date. Awesome experience- highly recommend!
A empresa respondeu
Localização
Trocar localizaçãoUnit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ Milton Keynes, Buckinghamshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Dealing with Bensons from start to finish was easy. Their staff were knowledgeable and helpful when we ordered. There were multiple updates by email to update us on the progress including the time slo... Ver mais
A empresa respondeu
The staff in your shop was helpful and friendly, more importantly he wasn't pushy either. Your delivery drivers where very polite and helpful as well and also explained to me how to put the bed togeth... Ver mais
A empresa respondeu
The staff are very professional, knowing their product,and showed empathy. We received a very good service at milton keynes branch winter hill
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Milton Keynes621
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ, Milton Keynes, Buckinghamshire, Reino Unido
- 1908732029
4,8
Excelente
854 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highley recommended
The delivery arrived within the expected time window.
The removal of my existing bed and mattress. The installation and assembly of my new furniture all went smoothly and efficiently. The delivery men were clean and polite. The store customer adviser where I placed my order was very helpful in my decission making process.
11 de abril de 2026
Resposta da Bensons For Beds - Milton Keynes621
We're happy the delivery arrived on time and that the removal of your old bed, along with the installation of your new furniture, was smooth. It's also great to hear that our delivery team was polite and that our store advisor was helpful during your selection process.
Team Bensons
Resposta da Bensons For Beds - Milton Keynes621
We appreciate your positive feedback! We are so pleased to hear you are happy with our service and your mattress.
Team Bensons
Professional and helpful.excellent…
Professional and helpful.excellent customer service and were able to accommodate the changes we made in our order twice without any issues .
6 de abril de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for your great feedback! We’re really pleased to hear you found our team professional and helpful, and that we were able to accommodate your order changes smoothly. Delivering excellent customer service is always our priority!
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist
Rida is the guy to ask for on arrival…
Rida is the guy to ask for on arrival whether you're just browsing or choose to proceed with purchase at the Milton Keynes site. We needed to go in on 3 separate occasions and he always showed patience and never any pressure at all. Helped us with all of our queries with his extensive knowledge and clearly set out our options in terms of payments/delivery etc and what would best suit us. He is approachable and went above and beyond. All round experience was excellent and would definitely return if we need anything else. Purchased 2 beds, 2 headboards and 1 mattress from this branch.
7 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Milton Keynes621
Thank you for such a fantastic and detailed review! 😊 We’re delighted to hear that Rida at our Milton Keynes store made your experience so positive—from browsing to purchase and across multiple visits. His patience, knowledge, and no‑pressure approach are exactly what we strive for, so he’ll be thrilled to see your kind words. We’re so pleased everything came together perfectly for your beds, headboards, and mattress. We’d love to welcome you back anytime—thank you for choosing us,
Megan | Customer Care Specialist
Rida is the guy to ask for on arrival…
Rida is the guy to ask for on arrival whether you're just browsing or choose to proceed with purchase. We needed to go in on 3 separate occasions and he always showed patience and never any pressure at all. Helped us with all of our queries with his extensive knowledge and clearly set out our options in terms of payments/delivery etc and what would best suit us. He is approachable and went above and beyond. All round experience was excellent and would definitely return if we need anything else. Purchased 2 beds, 2 headboards and 1 mattress from this branch.
7 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Milton Keynes621
Thank you so much for this wonderful review! 😊 We’re absolutely delighted to hear about your experience with Rida. His patience, extensive knowledge, and no‑pressure approach are exactly what we pride ourselves on, and it’s fantastic to know he supported you so well across multiple visits. We’re thrilled everything worked out perfectly with your beds, headboards, and mattress, and that the overall experience was excellent. We truly appreciate your trust and would love to welcome you back anytime,
Megan | Customer Care Specialist🛏️✨
Found exactly what we’re looking for
Found exactly what we’re looking for. Had a lovely assistant helping us that was very helpful
4 de abril de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you so much! We’re delighted to hear you found exactly what you were looking for and that our assistant was so helpful.
Wishing you all the best until next time,
Megan | Customer Care Specialist✨
The salesperson was friendly and…
The salesperson was friendly and informative. Delivery time seems rather long, and we’re not sure we believe the technology for determining the “best” mattress for our bodies. Time will tell. Also, I’ve never been keen on putting my head and face on something that many others have. It would be nice to know that some form of sanitization was done after each trial. That would be a huge selling point in my opinion.
31 de março de 2026
Resposta da Bensons For Beds - Milton Keynes621
We're glad the salesperson was helpful. We appreciate your feedback regarding delivery times and the mattress technology; time will indeed tell. We acknowledge your concern about sanitation and will explore options to enhance the trial experience.
Highly recommend
Would highly recommend! From start to finish, the process was completely straight forward and all options were given so we could make the decision which was best for our needs. We made a tweak to our order and it was simple to do, with efficient and a no hassle experience. Constant updates from placing our order, weeks, days and on the day when our bed was delivered. Bensons for beds you gave us a first class experience - thank you! Now for some enjoyable nights sleep again!
2 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Milton Keynes621
We're delighted to hear the process was straightforward, and that you felt supported in making the right decision. It's great that tweaking your order was simple and efficient, and that our updates kept you informed. Thank you for sharing your experience! We hope you enjoy many restful nights.
Helpful staff good choices and very…
Helpful staff good choices and very good communication with the order and delivery. Delivery team were very helpful and courteous.
5 de abril de 2026
Resposta da Bensons For Beds - Milton Keynes621
We appreciate your great feedback! 😊 We're really pleased our staff were helpful, there was a good selection, and communication was clear. So glad the delivery team were courteous.
Fantastic customer service and the…
Fantastic customer service and the delivery men were very friendly and helpful. So happy with my purchase and definitely shop there again.
2 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Milton Keynes621
We appreciate your fantastic feedback! We're so happy to hear that you received great customer service and friendly, helpful delivery. We look forward to serving you again!
Resposta da Bensons For Beds - Milton Keynes621
We appreciate your feedback! We are so glad that you received excellent service and were very well looked after during your visit.
Excellent service in store and updates…
Excellent service in store and updates on delivery were first class. Thank you. Bed is perfect.
2 de abril de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you! 😊 We’re delighted to hear you received excellent in‑store service and first‑class delivery updates—and that the bed is perfect. Enjoy,
Megan | Customer Care Specialist✨
I am enjoying the comfort of the bed
I am enjoying the comfort of the bed. No pressure to buy from the sales team. Sales team knowledgeable on their products . Delivery team did an excellent job.
28 de março de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for the great feedback! We’re so pleased you’re enjoying the comfort of your new bed, felt no pressure while choosing, and that both our sales and delivery teams did an excellent job. Sleep well,
Megan | Customer Care Specialist🛏️✨
Friendly and welcoming service
Friendly and welcoming service. Prash was great answering all the questions we had and gave us a better price on mattress than we would have paid elsewhere so we ended up buying from Bensons.
7 de março de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for the lovely feedback! 😊 We’re so pleased to hear you received a warm welcome and that Prash was great at answering your questions and helping you get the best value. We’re glad you chose Bensons — enjoy your new mattress,
Megan | Customer Care Specialist
Resposta da Bensons For Beds - Milton Keynes621
Thank you! 😊 We’re delighted to hear you had such a wonderful experience. Enjoy your new bed and sleep well,
Megan | Customer Care Specialist✨
Every part of our experience was…1st Class
Every part of our experience was excellent. Starting with your sales assistant Natalia who was extremely efficient and helpful. The delivery was exactly when we were told and the guys delivering were excellent and very quick.
26 de março de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for the wonderful feedback! 😊 We’re delighted to hear every part of your experience was excellent. Natalia will be so pleased to know her efficiency and helpfulness made a difference, and it’s great to hear delivery was right on time with a fantastic team. Enjoy your new bed,
Megan | Customer Care Specialist
Really pleased with the quality of the…
Really pleased with the quality of the wardrobe. Delivered ahead of time and put together expertly by the delivery team. We were kept informed of progress from ordering in the shop to delivery. Great service.
28 de março de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for the great review! 😊 We’re really pleased to hear you’re happy with the quality of your wardrobe and that it arrived early and was expertly assembled. It’s lovely to know you felt well informed throughout.
Sleep well,
Megan | Customer Care Specialist✨
From beginning to end the experience…
From beginning to end the experience was excellent
28 de março de 2026
Resposta da Bensons For Beds - Milton Keynes621
Thank you for your kind words! 😊 We’re delighted to hear your experience was excellent from beginning to end. Enjoy your new bed and sleep well,
Megan | Customer Care Specialist✨
Nice experience buying a mattress
Nice experience buying a mattress. Ben was a very good sales person, explained and demonstrated all the mattresses benefits in our price range.
Decided on a Latex Nestledown model. Don’t like memory foam.
Delivery was very good, delivery team put the mattress into our bedroom, took our old one away and unpacked our new one and took all the packing away.
Recommend.
9 de março de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Milton Keynes621
Thank you for the lovely review! 😊 Great to hear Ben helped you find the perfect mattress and explained everything clearly. Fantastic choice with the Latex Nestledown, and we’re glad delivery was smooth from start to finish — old mattress removed, new one set up, and all the packaging taken away. Really appreciate the recommendation,
Megan | Customer Care Specialist💜
Resposta da Bensons For Beds - Milton Keynes621
Thank you! We’re delighted to hear you received such professional service — really appreciate your feedback,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.