An excellent salesperson who identified a good bed that fitted our Delivery timetable. We will definitely come to Bensons for Beds again.
A empresa respondeu
Unit C Shannon Corner Retail Park, Burlington Road, KT3 4RP New Malden, Kingston, GB
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An excellent salesperson who identified a good bed that fitted our Delivery timetable. We will definitely come to Bensons for Beds again.
A empresa respondeu
A very nice store manager at your store in New Malden. Helpful and knowledgeable about the different types of beds and had the patience of a Saint. Explained about my account and when bed will be deli... Ver mais
A empresa respondeu
We were served by Anil, who was both patient and very knowledgeable. He listened to our needs and took time and effort to show us the different options. Walked out satisfied. Experience slightly... Ver mais
Staff in the new Malden store were incredibly helpful. Not pushy at all showed me options and let me try the lift function for weight as I was interested in an ottoman. Then left me to browse for a wh... Ver mais
Escrito pela empresa
Unit C Shannon Corner Retail Park, Burlington Road, KT3 4RP, New Malden, Kingston, Reino Unido
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Very friendly staff and excellent customwr service. Thank you.
A wide choice of beds coupled with an experienced and knowledgable salesman.
Absolutely no pressure to buy and in the end we did not purchase to most expensive top brand but a make that we had never heard of..altogether an excellent service.
Monika took the time to listen to what we wanted and we tried and looked at different beds/mattresses. We eventually got what we wanted. Now just waiting for the delivery and can't wait
Gave us plenty of time to try lots of options and the lady that helped us with our purchase was very informative and good fun to deal with.
Good service , explained everything we needed to know up front , and left us alone to try each bed in our own time . We decided the best bed for us based on comfort without unwanted influence . Paperwork was efficient with a sixteen day delivery .
The staff are very helpful and knowledgeable. I’ve been to Bensons for Beds three times now and each time it’s been a good experience. The staff are patient and considerate and I feel very comfortable. Thank you Bensons for Beds
Damaged items, items missing and wrong item delivered. Very poor after sales service, no response to email complaining about the above. Would never use again.
The staff was patient, really helpful & has knowledge of the products which I was looking for.
We ordered a new bed and mattress In June. We also applied for insurance to cover the bed. The first bed frame was delivered and faulty. A second third and now a fourth has arrived today only to be faulty as well. We have had to have time off work each time for the delivery. We are now at the end of our patience waiting for the fifth one to be delivered. The Insurance has now run three months for nothing Would never use them again.
Informed & engaging staff. Know the products very well.

Resposta da Bensons For Beds - New Malden135
Excellent knowledgeable efficient service great range of beds to try

Resposta da Bensons For Beds - New Malden135
We've bought 3 mattresses from Bensons for Beds now and each time the service has been great. Monika at New Malden was really helpful and friendly throughout the process of choosing. Highly recommend

Resposta da Bensons For Beds - New Malden135
Great selection of beds, helpful assistants and easy to order with interest free credit available and a reasonable delivery time

Resposta da Bensons For Beds - New Malden135
We paid £1500 for a bed, bed base, headboard and mattress when we spoke to the salesman he said about putting the bed together and taking our old one away. However when we finished the order we discovered that the salesman didn’t charge us for putting it together so we paid £30 extra then the manager had the nerve to then say it would cost a further £90 to take the old bed away. The manager said that the salesman that dealt with us was one of the best. If this was true why was there 2 major errors in one Order? I wouldn’t shop here again due to the mistakes that have happened in this purchase.

Resposta da Bensons For Beds - New Malden135
Great attentive service. Better prices than anyone else and no pressure selling in store. Chose what we wanted online then went to store to check quality etc, which was great. Really happy and highly recommend.

Resposta da Bensons For Beds - New Malden135
The sales person Keith was very friendly and helpful, not pushy and very knowledgeable

Resposta da Bensons For Beds - New Malden135
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