Staff were very friendly and took their time to make sure the mattress with the right comfort and features was chosen, without the pressure of buying the most expensive option.
A empresa respondeu
Unit H Silverlink Retail Park, Coast Road, NE28 9ND Wallsend, Tyne And Wear, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Staff were very friendly and took their time to make sure the mattress with the right comfort and features was chosen, without the pressure of buying the most expensive option.
A empresa respondeu
Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pest... Ver mais
No problem getting help and guidance with our purchase. Sales assistant was knowledgeable, patient and friendly. All products were carefully explained so we knew exactly what we were purchasing. Sal... Ver mais
An informative friendly staff member was able to help us with a mattress purchase.She booked us a convenient delivery day recycling our old one at the same time. -A smooth Saturday morning shopp... Ver mais
Escrito pela empresa
Unit H Silverlink Retail Park, Coast Road, NE28 9ND, Wallsend, Tyne And Wear, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Well informed staff with a relaxed approach to letting the customer structure the search for a bed and not the other way around.
Your sales man was patient and explained everything to me,very good service and quality products
We got what we needed
Excellent service assistant was very nice and helpful sorted me properly with no problems
I felt at ease in the shop with no pressure to buy, the two salesmen were very good with advice and guidance and we were allowed to look at all the beds on view at our leisure
Very helpful and knowledgeable staff helped us pick a firmness and then recommended the best mattress for us
There was no pressure at all to buy anything. We were left at our leisure to have a good look around. We bought a bed and mattress and there was again no pressure to buy any extras. Paying was simple and everything was explained like delivery times and dates etc. A pleasant experience.
An informative friendly staff member was able to help us with a mattress purchase.She
booked us a convenient delivery day recycling our old one at the same time.
-A smooth Saturday morning shopping experience and two happy customers.
Big thank you to Bev.
Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pestering or hanging around. Loads of mattress options to choose from and try out, more so than a few other stores we'd visited beforehand and really decent prices for high quality comfortable mattresses. Ordering was quick and easy in store.
Emma sales assistant was absolutely brilliant
The staff were knowledgeable and polite. They listened to your requirements showed a number of suitable beds and mattresses then gave you time to decide on the choice. The store offered a good range of products.
store was easy to walk around, clean and great choice of beds.
staff were friendly
Shaun was a great help in us finding the right bed.
Highly recommend asking for Shaun!
Many Thanks
Very straight forward purchase and the staff were helpful
Great staff who helped me with the purchase of the Mattress. Helped with talking about difference in qualities and What I needed exactly.
Also went a step further and helped me set up Klarna to help with payments.
Excellent Service.
Really helpful and could answer all the questions I threw at them. I have bought a beautiful sofa bed cause of their suggestions
Great customer service experience
New mattress arrived and was faulty
No hesitation at all, replacement ordered and new delivery date notified by both text & email. Replacement arrived and the delivery guys made sure it was 100% so big thanks to Andy & Jordan, who were a credit to the company and made sure we were happy before they left
Really helpful. When buying the item.
Wasn't happy about a 4 week wait.
Really nice staff and nice shop would recommend it, but if they need something delivered with a couple of weeks might try somewhere else
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.