Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... Ver mais
A empresa respondeu
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
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Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... Ver mais
A empresa respondeu
The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.
A empresa respondeu
Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Ver mais
A empresa respondeu
Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Reino Unido
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Max was really amazing! He was helpful and very patient.
Was very well looked after, J was very informative and answered my questions, Was going to shop around but absolutely no need too.
We went to Benson’s in Botley, Oxford. The gentleman who assisted us was extremely helpful. He was knowledgable about all your products and took time to explain everything to us. And he didn’t push us into making our decision. Very pleased indeed with the service.
There is always room for improvement albeit slight or marginal hence I never give full 5 stars
THe person who served us went above and beyond to help us make a choice and a good choice.
I went into both your Witney and Oxford branch. In both I was met by staff who were so helpful, knowledgeable and very patient. I am an elderly, disabled lady and trying beds was difficult, but the help I received was wonderful. Thank you so much, I look forward to Sleeping on my new bed.
Execellent customer service, knowledge able, had time to try mattress, no pressure very helpful and patient
Jay provided us with all of the information we needed to make our selection and ensured that we were kept informed of the order status. He was professional, friendly, helpful and patient during the decision making process and preparing the order. He was instrumental in our decision to go ahead with our purchases. We were very happy with the service we were given and look forward to the delivery.
We were looked after and had a really good experience with our customer care advisor, Jay.
Julie was very helpful and informative. Having been to other stores, even bensons for beds, she was much more knowledgeable and helpful, giving us guidance and making the experience smoother.
We enjoyed our time spent with Julia in the Oxford shop
Julia has been very helpful and she helped us choosing the right products for us
Julia, the sales person in the Oxford shop was extremely helpful and professional to deal with. She carefully explained all the options to us. We highly recommend Bensons.
Relaxed atmosphere,no pushy salesperson. Answered questions and tried to give guidance.
From seeing Julie in the shop to the guys delivering the bed, everything has gone really smoothly. Thank you
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