Calm and quiet store. Advise available. Delivery was 5 days after purchase. Delivery drivers lovely, carried the mattress upstairs and taken the old one. Shoe protectors on, smile on their faces.
Localização
Trocar localizaçãoUnit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Cambridgeshire, GB
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Veja o que dizem as avaliações
Andy at the Peterborough store was great, there was no pressure sales tactics. We took as long as we needed but the main thing is the knowledge and experience got us to the right place. The delivery... Ver mais
A empresa respondeu
The Salesman in the Peterborough branch (?Dave) was fabulous. He really listened to what we wanted and guided us accordingly. The mattress was available promptly and the delivery drivers (Paul and B... Ver mais
A empresa respondeu
Great service from the Peterborough store. Given time to look in our own without hard sell techniques. After a while we were approached by David who explained the makeup of the mattress, demonstrated... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Peterborough
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Cambridgeshire, Reino Unido
4,6
Excelente
98 avaliações
Pede aos clientes que avaliem
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Great service
Calm and quiet store. Advise available.
Delivery was 5 days after purchase. Delivery drivers lovely, carried the mattress upstairs and taken the old one. Shoe protectors on, smile on their faces.
2 de novembro de 2026
Usual great servive
23 de outubro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Helpful staff
6 de outubro de 2026
Resposta da Bensons For Beds - Peterborough
Thank you for your kind words! We're thrilled to hear that our staff was helpful during your visit. We strive to provide excellent service and support to all our customers. We look forward to welcoming you back soon!
Excellent price and service
11 de outubro de 2026
Resposta da Bensons For Beds - Peterborough
Thank you for your fantastic review! We're thrilled to hear that you found our prices and service to be excellent. Your satisfaction is our top priority, and we look forward to seeing you again soon,
Megan | Customer Care Specialist
Great service and a great price
6 de setembro de 2026
Resposta da Bensons For Beds - Peterborough
Hi Karen & Richard,
Thank you for your review! 😊
We're delighted to hear you received great service at a great price. That's exactly what we aim for, so it's wonderful to know we delivered on both counts!
We really appreciate you taking the time to share your experience and hope to see you again when you're ready for your next purchase,
Megan | Customer Care Specialist⭐
All round great experience
Andy at the Peterborough store was great, there was no pressure sales tactics. We took as long as we needed but the main thing is the knowledge and experience got us to the right place. The delivery was on hold as the house move was delayed but there was no fuss.
When the time came the delivery team took their time and ensure the house was protected getting upstairs, bed is a fantastic product.
5 de setembro de 2026
Resposta da Bensons For Beds - Peterborough
Thank you for your wonderful review! We're thrilled to hear that Andy provided you with a pressure-free experience and that our delivery team took great care in your home. It's fantastic to know you're happy with your new bed. We appreciate your support and look forward to serving you again!
The process was simple informative and…
The process was simple informative and without undue pressure.
16 de agosto de 2026
Resposta da Bensons For Beds - Peterborough
We're so pleased to hear that you found the process simple, informative, and without any undue pressure. Thank you for your kind words!
Team Bensons
We had such an informative sales guy…
We had such an informative sales guy called David who was lovely and not pushy. He took his time with us in understanding our needs and helped us navigate the right mattress for my health issues. He was superb!
3 de setembro de 2026
Resposta da Bensons For Beds - Peterborough
Thank you for your wonderful review! We are so pleased to hear that our sales assistant provided such an informative and helpful experience, taking the time to understand your needs and guide you to the perfect mattress for your health. We'll be sure to pass on your kind words.
Team Bensons
Very happy with our new mattress
We visited the store to try out mattresses. Ryan at the Peterborough store was very helpful. Once we decided which one we liked he took us the ordering process which was easy and delivery was only a few weeks later. The guys who delivered our mattress were polite and asked if we wanted them to remove shoes. They took the mattress up and put it on the bed for us and took away our old mattress. They took away all the packaging too.
30 de agosto de 2026
Resposta da Bensons For Beds - Peterborough
Thank you for your wonderful review! We're thrilled to hear that Ryan provided you with excellent service and that your delivery experience was smooth. Our team strives to make everything as easy as possible for our customers. Enjoy your new mattress, and we look forward to seeing you again!
Resposta da Bensons For Beds - Peterborough
Hey Maria,
Thanks for the feedback! 😊 We're glad our advice helped you find the right choice.
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist🛏️⭐
From walking into the store to…
From walking into the store to receiving our delivery. The service was superb.
22 de julho de 2026
Resposta da Bensons For Beds - Peterborough
We're delighted to hear that your experience, from walking into the store to receiving your delivery, was superb. Thank you for sharing your positive feedback!
Team Bensons
Great Service and Punctual delivery
Great Service and Punctual delivery. Very friendly and helpful staff instore and during delivery.
2 de agosto de 2026
Resposta da Bensons For Beds - Peterborough
We're so pleased to hear you received great service and punctual delivery. It's wonderful that our staff were friendly and helpful both in-store and during delivery. Thank you for your positive feedback!
Team Bensons
Overall very happy.
The Salesman in the Peterborough branch (?Dave) was fabulous. He really listened to what we wanted and guided us accordingly. The mattress was available promptly and the delivery drivers (Paul and Brian) were also wonderful and kept us updated re. delivery time. There is some minor damage in the form of snagged threads and we were offered replacement or a discount, which was not as generous as we would have expected, hence the loss of one star.
6 de julho de 2026
Resposta da Bensons For Beds - Peterborough
We're delighted to hear about your positive experience with our team members, from the helpful guidance in-store to the efficient delivery. We appreciate your feedback regarding the minor damage and the resolution offered.
Thank you for your positive review - Lauryn at Customer Care
The gentleman that served us David was…
The gentleman that served us David was really nice and pleasant, he was very good in helping me to sort out my bed and how I sort my delivery out
7 de julho de 2026
Resposta da Bensons For Beds - Peterborough
We're so pleased to hear our team member was really nice and pleasant, and very good at helping you with your bed and delivery arrangements. Thank you for your kind feedback!
Resposta da Bensons For Beds - Peterborough
We're so pleased you found our team member knowledgeable, helpful, and polite. We appreciate your kind words and feedback!
Resposta da Bensons For Beds - Peterborough
We're glad our team was helpful and kept you updated. Thank you for your feedback!
Team Bensons
I was welcomed when l entered and staff…
I was welcomed by Ryan, when l entered Bensons For Beds. He was friendly, helpful and professional from start to finish. I felt comfortable browsing around and no pressure to purchase anything. My selected choice, was guided by Ryan.
Thanks
4 de junho de 2026
Resposta da Bensons For Beds - Peterborough
We're so pleased you felt comfortable browsing and appreciated the helpful, professional guidance. We're glad we could assist you in finding your perfect choice!
Team Bensons
Helpful advice and no pressure selling…
Helpful advice and no pressure selling - excellent service
29 de maio de 2026
Resposta da Bensons For Beds - Peterborough
We're delighted you found our advice helpful and service excellent.
Team Bensons
Resposta da Bensons For Beds - Peterborough
We're glad your process was easy and our staff helpful!
Team Bensons
Great from start to finish
15 de maio de 2026
Resposta da Bensons For Beds - Peterborough
We're glad you enjoyed your experience. We appreciate your kind words and positive feedback.
Team Bensons - Jess
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