We came across Bensons for Beds by chance while searching for a new bed and finally found exactly what we were looking for. Our experience in the store was excellent. Arif greeted us warmly, took the... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service in store at Reading, prompt and efficient delivery and comfortable mattresses. I’ve taken a star off because there was a small rip in the base fabric of one of the mattresses when it... Ver mais
A empresa respondeu
Nadeem was extremely helpful and patient with my specific requirements measurements and queries. There wasnt pressure to make a decision at that time. He left me the space to decide and come back to... Ver mais
A empresa respondeu
The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Reading Forbury496
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, Reino Unido
- 1189560813
4,7
Excelente
476 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The sales assistant was super helpful
The sales assistant was super helpful, showed us a few suitable options based on our requirements and the process was quick and easy!
1 de abril de 2025
Resposta da Bensons For Beds - Reading Forbury496
We appreciate your feedback! We're happy to hear that our sales assistant was helpful in showing you suitable options, and that the process was quick and easy for you. Thank you, Megan at Customer Care
Resposta da Bensons For Beds - Reading Forbury496
We're happy to hear that you found our prices agreeable and the purchasing process straightforward. Thank you for your feedback, Megan at Customer Care
Great customer service
23 de março de 2025
Resposta da Bensons For Beds - Reading Forbury496
Thank you for taking the time to leave us this positive feedback Karl!🙌 Sleep well, Megan at Customer Care
Resposta da Bensons For Beds - Reading Forbury496
We appreciate your feedback and are so glad you found our service professional. Thank you for choosing us and for your time, Megan at Customer Care
Delivery on time by a polite team of…
Delivery on time by a polite team of technicians who were cheerful and efficient.
18 de março de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Reading Forbury496
We're happy to hear that our team's punctuality, politeness, cheerfulness, and efficiency impressed you! Thank you for your positive feedback, Megan at Customer Care
saleman is very helpful and answers…
saleman is very helpful and answers questions quickly
16 de março de 2025
Resposta da Bensons For Beds - Reading Forbury496
We're happy to hear that our salesperson was helpful and quick to answer your questions. Thank you for your positive feedback, Megan at Customer Care
fantastic experience
fantastic experience, sales man polite, professional and knowledgeable
4 de março de 2025
Resposta da Bensons For Beds - Reading Forbury496
We're glad you enjoyed your experience. It's wonderful to hear that our team member was polite, professional, and knowledgeable. Thanks for your feedback, Megan at Customer Care.
Bad experience at Benson for Beds Forbury Retail park shop
For sure the staff at Benson for Beds in Forbury Retail Park are very impolite (even for children) and no wonder why hardly see any customers in the shop.
15 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Reading Forbury496
We appreciate your feedback and are sorry to hear that you experienced impolite service. We'll address this to ensure a better experience for everyone. Take care, Megan at Customer Care
Friendly informative staff.
14 de fevereiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! Take care, Megan at Customer Care
A satisfactory and great shopping…
A satisfactory and great shopping experience at Reading with Ishry, the assistant manager, who is polite and helpful with our purchase and accommodative to our requirements.
8 de fevereiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
We appreciate you sharing your shopping experience. We're happy to hear that our assistant manager was polite, helpful, and accommodative to your needs. We value your feedback, Megan at Customer Care
5 STARS. Our experience from entering the…
5 STARS.
Our experience from entering the Reading Forbury Branch was very positive. We were helped by Richie to find the correct headboard in the colour we were looking for. He was also very helpful in arranging our delivery.
We would recommend visiting the Reading Branch for a good experience.
14 de janeiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
We're happy to hear that you had a positive experience at the Reading branch. We appreciate you mentioning the assistance you received in finding the perfect headboard and arranging delivery. Thank you for recommending us, Megan at Customer Care
No Sleeping on the job at Bensons Beds!
Great choice, experienced and helpful staff
31 de janeiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
We appreciate your feedback! Our team is glad that our expertise and assistance met your needs and that you had a great selection.
Thank you, Megan at Customer Care
Nice beds, friendly and helpful staff
Nice selections of beds
Friendly, helpful and professional staff.
Ishry was very helpful and showed us around and explained in details the options available for bed frames, mattresses and headboards.
11 de janeiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
We appreciate you sharing your experience! We're happy to hear that our staff was helpful and professional, and that you found our selection of beds to your liking. Thank you for the positive feedback, Megan at Customer Care
The salesman was very personable and…
The salesman was very personable and helpful.
27 de janeiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
We're glad the salesperson was helpful and personable. We appreciate your feedback and your time, Megan at Customer Care
Many thanks for professional help in…
Many thanks for professional help in choosing a bed and mattress. The bed and mattress are made of the highest quality materials. I recommend it, thanks.
29 de dezembro de 2024
Resposta da Bensons For Beds - Reading Forbury496
We appreciate your feedback! We're happy to hear that you received professional help in selecting your high-quality bed and mattress. Thank you for your recommendation, Megan at Customer Care
Quick and efficient staff
24 de janeiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
We appreciate you pointing out our staff's efficiency. It is wonderful to know that you received prompt service from our team!
Take care,
Megan at Customer Care
Resposta da Bensons For Beds - Reading Forbury496
We appreciate your feedback and will work on improving our support. Thank you for your review, Megan at Customer Care
Good range of mattresses
Good range of mattresses, very helpful and friendly staff.
21 de janeiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
We're happy to hear that you found a good selection of mattresses and that our staff was helpful and friendly! Thank you for your review, Megan at Customer Care
Good experience
Good experience. The manager was very helpful and I am happy with the purchase!!
15 de janeiro de 2025
Resposta da Bensons For Beds - Reading Forbury496
We're happy to hear that you had a good experience and that our manager was helpful. Thank you for your purchase and positive feedback! Take care,
Megan at Customer Care
Ishry was great!
This review is very late but Ishry helped me choose a mattress that works best for me! Managed to organise delivery of my mattress which I have recently easily changed due to issues with the house sale taking longer than expected. Can’t wait to try out the new mattress!
1 de dezembro de 2024
Resposta da Bensons For Beds - Reading Forbury496
We're happy to hear that we could help you find the perfect mattress! We appreciate your patience regarding the delivery changes and are glad we could assist. We hope you enjoy your new mattress, Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.