Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... Ver mais
Localização
Trocar localizaçãoUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... Ver mais
A empresa respondeu
lovely time in store with someone patiently assisting us for around an hour. all items ordered arrived in perfect condition. pillows were very well presented. delivery drivers were lovely and took the... Ver mais
A empresa respondeu
John had a good telephone manner & sounded friendly and efficient .The delivery was right in the middle of the predicted time slot & we were called 30 mins before arrival . The two worked well as a te... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Reading388
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, Reino Unido
- 1189337973
4,7
Excelente
296 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The lady Rita in reading was very…
The lady Rita in reading was very helpful and polite helped with all my needs and gave great advise on best quality and conditions for a great bed and a large range or variety materials for making the bed
19 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Reading388
We're so pleased to hear our colleague was helpful and provided great advice on finding the perfect bed for your needs!
Team Bensons
Extremely satisified with overall…
Extremely satisified with overall services and staff especially the support provided by the store Manager Muhammad was exceptional. Highly recommended.
19 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Reading388
That's wonderful to hear! We're so pleased you were extremely satisfied with our services and staff. We appreciate your high recommendation!
Team Bensons - Jess
“I had one of the best customer service…
“I had one of the best customer service experiences at Bensons for Beds. The store manager, Muhammad, was a superb person — extremely helpful, professional, and welcoming. Excellent service throughout.”
19 de outubro de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Reading388
We're so glad to hear you had such a positive experience! Providing helpful, professional, and welcoming service is what we aim for. Thank you for sharing your feedback! ✨
Team Bensons - Jess
igel bed
The sales assistant had good product knowledge and was able to guide us.
The discount was a strong factor in our decision.
We have yet to receive the bed so we cannot comment further at this time.
3 de maio de 2026
Resposta da Bensons For Beds - Reading388
We appreciate your feedback and are happy to hear that our sales assistant's product knowledge was helpful and that the discount influenced your decision. We look forward to your further comments once you've received the bed.
Team Bensons
Muhammad was brilliant
Muhammad was brilliant. Really helped us choose the best bed for us.
5 de maio de 2026
Resposta da Bensons For Beds - Reading388
We're so happy to learn that our team member assisted you in selecting the ideal bed! We appreciate you sharing your wonderful experience.
Team Bensons
Beautiful bed but…..
We are really pleased with our new bed and looks lovely in the bedroom. The sales man was great but the only down side was it felt like he was constantly around us and we felt like we didn’t have enough breathing space to look/discuss with out him always appearing. Other than that small issue all went well with the ordering etc.
27 de abril de 2026
Resposta da Bensons For Beds - Reading388
We're pleased that you are happy with your new bed and its appearance. We appreciate your feedback regarding the salesperson and will address this to improve the customer experience. Thank you for sharing your experience.
Team Bensons
Benson for Beds, Reading
Rita in the Reading store was very helpful. The bed arrived on time and was assembled quickly and efficiently by two lovely guys. Can't recommend Bensons highly enough.
7 de abril de 2026
Resposta da Bensons For Beds - Reading388
Thank you for the wonderful feedback! 😊 We’re so pleased Rita looked after you well in our Reading store, and that the delivery and assembly went smoothly with such a lovely team. Your recommendation means a lot to us — thank you for choosing Bensons,
Megan | Customer Care Specialist
From the beginning when we walked into…
From the beginning when we walked into the showroom to the delivery of our new bed ,everything was perfect . Staff very curtious and knowledgeable.
Delivery guys took their shoes off when they came to the house.
Very polite .
Nadeem from the showroom was very good.
Would recommend Bensons to my friends
18 de abril de 2026
Resposta da Bensons For Beds - Reading388
We're happy to hear that everything from your showroom visit to the delivery of your new bed was perfect. It's great to know our staff were courteous and knowledgeable, and the delivery team was polite. We appreciate your recommendation!
Thank you for your positive review – Lauryn at Customer Care 💜
Very attentive and informed service
Very attentive and informed service. Felt listened to .66
19 de abril de 2026
Resposta da Bensons For Beds - Reading388
Lovely feedback — attentive service is exactly what we aim for. Thanks so much,
Megan | Customer Care Specialist💜
Great service and advice given with…
Great service and advice given with reasonable prices too. The staff at the Reading branch being especially helpful. Will be using again in the future.
18 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Reading388
Thank you for your kind feedback. We’re pleased to hear that you received great service and helpful advice at our Reading branch, all at reasonable prices. We look forward to welcoming you back in the future.
Thank you for your positive review – Lauryn at Customer Care 💜
very good sercice
16 de abril de 2026
Resposta da Bensons For Beds - Reading388
Thank you for your feedback! 😊 We’re glad to hear you received very good service,
Megan | Customer Care Specialist
Excellent staff -Rita
15 de abril de 2026
Resposta da Bensons For Beds - Reading388
Thank you for your feedback — we’re delighted to hear you received excellent service from Rita. We’ll be sure to pass on your kind words to her, and we really appreciate you taking the time to share your experience.
Team Bensons
Good service from start to finish.
Nicely advised in your shop..Later negotiated a price cut to match a sale deal with the manager. Delivery smooth postponed and rearranged.. Delivery guys on time and friendly.
Nice sofa bed.
7 de abril de 2026
Resposta da Bensons For Beds - Reading388
We're happy to hear that you were nicely advised and got a price match! We appreciate your recognition of our delivery team's punctuality and friendliness and your new sofa bed. Thanks for your feedback.
Team Bensons
We found the right bed
We found the right bed, and were shown an appropriate selection, but the saleswoman tried too hard and talked too much. She came across as desperate for a sale. We got a good price and hopefully the right mattress.
9 de abril de 2026
Resposta da Bensons For Beds - Reading388
Thank you for your feedback, and we apologise if our sales approach felt too pushy. We’re glad you found the right bed at a good price, but we’re sorry the experience didn’t feel as relaxed as it should. We’ll pass your comments on to the team to improve how we support our customers,
Megan | Customer Care Specialist
We are happy with the mattress deal we…
We are happy with the mattress deal we got during the Easter holiday period from Bensons Beds. We went around the different mattresses at our own leisure and picked one out. The sales representative was helpful in organising our mattress for delivery.
6 de abril de 2026
Resposta da Bensons For Beds - Reading388
We’re pleased to hear you found a great mattress deal during the Easter period and were able to explore the options at your own pace. It’s wonderful to know our sales representative provided helpful support in arranging your delivery. Thank you for sharing your experience.
💜 Thank you for your positive review – Lauryn at Customer Care
Sealy Mattress purchase
Purchased an expensive Sealy Posturpuride Mattress in the Easter sale. Muhammad at the Reading store (388) was very helpful on making initial enquiries. Gave me clear information and facts i wanted to know. No pushy salesmanship, which gave me the confidence to purchase on the day. I look forward to receiving my order in the next 2 weeks.
7 de abril de 2026
Resposta da Bensons For Beds - Reading388
Thank you for your feedback! 😊 We’re delighted to hear Muhammad at our Reading store was so helpful, informative, and pressure‑free—it’s great to know that gave you the confidence to purchase. We hope you enjoy your new Sealy Posturepedic mattress when it arrives and wish you many comfortable nights ahead,
Megan | Customer Care Specialist🛏️✨
Resposta da Bensons For Beds - Reading388
Thank you! 😊 We’re glad to hear you found our staff very helpful. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Resposta da Bensons For Beds - Reading388
Thank you! We really appreciate the love and your amazing feedback,
Megan | Customer Care Specialist💜
Resposta da Bensons For Beds - Reading388
Thank you! We’re delighted to hear you received excellent service from ordering right through to delivery. We really appreciate your feedback,
Megan at Customer Care😊
Quick and easy ordering process
Good choice of beds, and well informed staff able to advise. Process to order was quick and delivery went well. Would recommend.
31 de janeiro de 2026
Resposta da Bensons For Beds - Reading388
Thank you for giving us 5 stars Carly! We’re so glad you found a great choice of beds and that our team were able to give helpful advice. Delighted the ordering was quick and delivery went smoothly — we really appreciate the recommendation,
Megan at Customer Care💜
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.