We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Ver mais
A empresa respondeu
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
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We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Ver mais
A empresa respondeu
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... Ver mais
The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... Ver mais
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... Ver mais
Escrito pela empresa
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, Reino Unido
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Staff member could not do enough to be more helpful.
Great help in store whe choosing a mattress . Kept up to date with delivery day and time . Great delivery guys . Highly recommended
Lovely efficient service in store, delivered by polite gents on time. All you could ask for . Sleeping brilliantly on our new bed.
When I arrived I was greeted in a friendly manner, given plenty of time to look around, until I asked for help chosing a mattress. I was guided, and not pressured into changing my price range. I felt supported and understood regarding my choice of mattress due to having a disability and would strongly recommend going to this store to anyone. What I thought would be a difficult choice and experience was completely the opposite, many thanks for being respectful
We have bought through Benson for Beds before and was pleased that the same lady could look after us a second time round, great service again thank you.
The attention to detail and their communication with me to keep me informed of my order
Fabulous mattress, excellent customer service, informed timing of delivery. Helpful delivery men, useful information on care of mattress.
The customer service was excellent very helpful
Very good experience friendly & knowledgeable staff
Not pounced on by sales assistant, when approached us she was pleasant, helpful, knowledgeable, and made choosing/buying a zero stress experience for me I'd recommend her to friends - didn't deal with anyone else so can't comment.
Pleased with the help given by the young lady to pick a single bed and the deal given.
I purchased an electric bed for my Mum back in September 2022. Unfortunately Mum had to go into residential care in late September, the bed delivery was put on hold, for when she could return home. This has not happened, Mum is to stay in residential care. Bensons kept in touch with me throughout all this and my husband and I chose a new bed for ourselves last Sunday with the cost of the electric bed going towards our purchase. A big thank you to Bensons, John and Fiona for your patience, time and
advice in this matter.
Very relaxed and helpful visit to the showroom with no pressure.
Lots of useful information to help us through the decision process and arrive at a good choice.
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the customer service team wernt all that helpful in the end I did get some replacements and a voucher for £60 which I had to buy something I didn't want to get rid of it I couldent have cash back to be honest I would never go there again I wouldent recommend at all
The employer in the Parkgate branch at rotherham called Helen was very helpful and nothing was too much trouble for her.Would highly recommended Helen as a good asset to your company.
Helen was so helpful she nothing was to much trouble I think you have a great enpolyee
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