I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... Ver mais
A empresa respondeu
Localização
Trocar localização14a Holyrood Drive, DN15 8NN Scunthorpe, South Humberside, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... Ver mais
A empresa respondeu
Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... Ver mais
A empresa respondeu
Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Scunthorpe506
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, Reino Unido
- 1724278914
4,8
Excelente
190 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really helpful staff and a lovely clean…
Really helpful staff and a lovely clean store.
Delivery was great
19 de março de 2026
Resposta da Bensons For Beds - Scunthorpe506
Thanks for the lovely review! So glad you found the team super helpful and the store sparkling clean— and brilliant to hear delivery was spot‑on too!
Thank you for choosing us,
Megan at Customer Care💜
I am satisfied with the friendly and…
I am satisfied with the friendly and professional service, everything is as it should be.
11 de março de 2026
Resposta da Bensons For Beds - Scunthorpe506
Mr Nowotarski,
We're happy to hear that you're satisfied with the friendly and professional service you received. We appreciate your positive feedback, and we're glad everything is as it should be.
Team Bensons - Jessica
We were very impressed with David…
We were very impressed with David (Scunthorpe branch) who explained the different types of mattress to us. We are very happy with our new bed and are sleeping well. Would definitely recommend Bensons for Beds.
7 de março de 2026
Resposta da Bensons For Beds - Scunthorpe506
Mrs Penny Birks,
We're very happy to hear that you were impressed with the team member who explained the different types of mattresses. It's great to know you are sleeping well in your new bed. We appreciate your recommendation.
Team Bensons
Excellent, from start to finish.
From choosing the right bed,right down to the delivery, everything was a good smooth experience. No high pressure sales techniques 😊 Well recommended 👍
4 de março de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Scunthorpe506
Jeff Harrison,
We're happy to hear that choosing the right bed and the delivery process went smoothly for you. We appreciate your recommendation and that you found our sales approach helpful!
Team Bensons
Bensons staff are so helpful
Benson sales assistant Linda was so helpful & friendly- guiding us through the various beds available, listened to our needs & helped us make the right choice. Thanks!
3 de março de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Scunthorpe506
Thank you for your lovely feedback! We’re so pleased to hear that Linda was so helpful and friendly, guiding you through the different beds and really listening to your needs to help you make the right choice. Thanks so much for sharing your experience.
Megan at Customer Care
Great staff and a great range
Great staff and a great range. What you see in store only scratches the surface. Staff are happy to show you what is available
3 de março de 2026
Resposta da Bensons For Beds - Scunthorpe506
Mrs Jo Neal,
We appreciate you sharing your experience. We're happy to hear that you found our staff great and enjoyed the extensive range available beyond what's initially visible.
Team Bensons
We had our bed delivered by two very…
We had our bed delivered by two very nice men, they removed their foot wear with out asking them,
They were very efficient and polite.
The store was very friendly and i would recommend them to my friends and family.
27 de fevereiro de 2026
Resposta da Bensons For Beds - Scunthorpe506
Terence Beisty,
We're happy to hear that you had such a positive experience! It's great to know the delivery team was efficient and polite, and that the store staff were friendly. We appreciate your recommendation!
Team Bensons
Lovely staff
21 de fevereiro de 2026
Resposta da Bensons For Beds - Scunthorpe506
Thanks so much Mrs Dook! Wonderful to know you had a great experience with our staff.
Thanks again for your support—it means a lot!
Megan at Customer Care🙌
Scunthorpe
The team in Scunthorpe were particularly great. From the sale to delivery and follow up, totally 100% satisfied. Lloyd in the store was awesome, really I would recommend getting in contact with him if you need anything. Dave as well who went out of his way to come and help me with assembly, out of hours.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Scunthorpe506
Thank you so much for your wonderful feedback Emily! We’re delighted to hear that the team in Scunthorpe took great care of you from the sale to delivery and follow‑up — it’s fantastic to know you’re 100% satisfied. Lloyd will be thrilled to hear your kind words, and we’re so glad his support made such a positive difference.
Until next time, thank you!
Megan at Customer Care
Excellent experience of choosing and delivery of my new Mattress
I was happy with the experience of choosing a mattress and particulary the adjustable bed. The delivery team were very good at removing my old mattress and fitting my new one
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Scunthorpe506
We're delighted that you were happy choosing your mattress and adjustable bed. It's great to hear the delivery team were very good at removing the old mattress and fitting the new one.
pleased with the product
all areas covered by Branch, making it easy choose the product to fill both our needs. Delivery was on date and time by nice staff.
7 de fevereiro de 2026
Resposta da Bensons For Beds - Scunthorpe506
We're so glad to hear our wide selection helped you find the perfect product! It's also great to know your delivery arrived on time with friendly staff. We appreciate your review!
Customer x
Helpful staff. Limited choice of pocket sprung mattresses. Quite steep cost for delivery, £49 & mattress disposal £49 compared with other companies. Quite a long delivery time- 4 weeks.
5 de fevereiro de 2026
Resposta da Bensons For Beds - Scunthorpe506
Thank you so much for taking the time to share your feedback with us. We’re really pleased to hear that you found our staff helpful, and we’ll make sure your positive comments are passed on to the team.
I’m sorry, however, that you felt the choice of pocket sprung mattresses was limited, and that our delivery and disposal charges seemed higher compared with other companies. I understand how important value for money is when making a purchase as significant as a new mattress, and I appreciate you highlighting this. We will feed your comments back to the relevant teams so we can review how we communicate our ranges and charges more clearly.
Thank you,
Megan at Customer Care
From walking in the store to delivery…
From walking in the store to delivery everything has been great, a cut above the others.
6 de fevereiro de 2026
Resposta da Bensons For Beds - Scunthorpe506
We appreciate you sharing your positive experience! We are happy to hear that everything from walking in to delivery has been great for you.
Resposta da Bensons For Beds - Scunthorpe506
We appreciate your positive feedback!
Friendly helpful staff including…
Friendly helpful staff including delivery staff - everything was as expected
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Scunthorpe506
We're happy to hear that our staff were friendly and helpful, including the delivery team! We appreciate you confirming everything met your expectations and we hope you enjoy a peaceful nights sleep
- Megan at Customer Care
Great salesperson …
The sales man at the sales room was fantastic very knowledgeable and helped us decide which bed was right for us.
24 de janeiro de 2026
Resposta da Bensons For Beds - Scunthorpe506
We're so glad the salesperson's expertise helped you find the perfect bed! Thank you for sharing your positive experience with us.
Good experience
Helpfull ,friendly, knowledable and not pushy.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Scunthorpe506
We appreciate your positive feedback! We are so glad our team was helpful, friendly, knowledgeable, and not pushy.
Looked after very well at the…
Looked after very well at the scunthorpe store thankyou vrey much
15 de janeiro de 2026
Resposta da Bensons For Beds - Scunthorpe506
We're happy to hear you were looked after very well at our Scunthorpe store. Thank you very much for your positive feedback!
Helpful staff member who wasn't pushy
Helpful staff member who wasn't pushy. We were able to take our time looking and ask any questions.
31 de dezembro de 2025
Resposta da Bensons For Beds - Scunthorpe506
Thank you for your feedback Mr Donkin! We’re so glad you had the time and space to browse comfortably, and that our team was helpful without being pushy. That’s exactly the experience we aim to provide!
Take care,
Megan at Customer Care
Choosing the bed was quite good
Choosing the bed was quite good. Staff member was knowledgable and helpful. The only issue I have is that you have to lay on a bed and pillow that many other strangers have done also. Maybe a bit of individual protection over the bed eg a paper sheet like you get over Doctors couches - changed between each customer - would have made it a 5 star experience.
15 de novembro de 2025
Resposta da Bensons For Beds - Scunthorpe506
Thank you for your feedback! We really appreciate the time taken to leave us this review. If you would like to discuss any of these concerns with us, please contact us at https://www.bensonsforbeds.co.uk/contact-us/- Thank you, Stewart - Team Bensons
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.