We visited the sittingbourne branch and met Jonathan who was so helpful he was knowledgeable about the beds and yet not pushy he was very calm and polite, we only bought online as the price was better... Ver mais
Localização
Trocar localizaçãoUnit C Sittingbourne Retail Park, ME10 2XD Sittingbourne, Kent, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We visited the store Saturday to look at bed frames and had a very helpful assistant. Couldn’t decide on colour so returned Monday to place an order. We had a different person serve us but she was equ... Ver mais
Went into bensons for beds today in Sittingbourne and brought a mattress. We spent a while in there trying out mattresses. The lady that assisted us in the shop Toni was so good very helpful indeed. W... Ver mais
Toni was attentive, and as we are both disabled she ensured all our needs were met. She did not rush us and provided customer service to the highest standard. We will need a mattress in the near futur... Ver mais
Detalhes da empresa
Sobre Bensons For Beds - Sittingbourne514
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit C Sittingbourne Retail Park, ME10 2XD, Sittingbourne, Kent, Reino Unido
- 1795599019
4,7
Excelente
63 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly recommend
Great experience in store very helpful and knowledgeable colleagues who go out of there way to help and guide you. Highly recommend
18 de setembro de 2023
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The costumer service was great
The costumer service was great, that,I could purchase something before the leaving the shop.
9 de setembro de 2023
Resposta da Bensons For Beds - Sittingbourne514
Thank you for taking the time to leave us some feedback! -Team Bensons
The staff were very polite and helpful…
The staff were very polite and helpful and made our visit welcoming and enjoyable.
2 de setembro de 2023
Resposta da Bensons For Beds - Sittingbourne514
Thank you so much for your great review! -Team Bensons
I was very happy with the service I…
I was very happy with the service I received from your staff (Jonathan).
31 de agosto de 2023
Resposta da Bensons For Beds - Sittingbourne514
Thank you for taking the time to leave us a review! -Team Bensons
Staff in store very good
Staff in store very good
Still awaiting delivery on 6th September
25 de agosto de 2023
Resposta da Bensons For Beds - Sittingbourne514
Thank you so much for your great review! -Team Bensons
Experienced Staff and old fashioned…service
Experienced Staff and old fashioned politeness and helpfulness, nothing was to much trouble.
Thanks Jonathan
19 de agosto de 2023
Resposta da Bensons For Beds - Sittingbourne514
We are thrilled to hear that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
very helpful staff and good quality beds
13 de agosto de 2023
Resposta da Bensons For Beds - Sittingbourne514
Hello Mrs Gillham,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Rubbish customer service
Went in to Bensons for beds a month ago and was stuck between ordering a bed from here or Dreams. We were without a bed so wanted one delivered promptly, dreams could deliver one within the week. Bensons for beds said they could deliver within 3-4 weeks, 8th august - and as this was the bed we preferred we went for this one. Arrived today and all that turned up was a mattress and when speaking to the store, have said that the bed frame isn’t coming for another 2 months with very little care whatsoever. None of this was said when ordering, so disappointed as this is the first (and only time) I have used this company, should have stuck with Dreams where you have excellent customer service and things actually arrive when they say.
8 de agosto de 2023
Avaliação não solicitada
Resposta da Bensons For Beds - Sittingbourne514
We are extremely sorry to hear about the issues which you have experienced with your order! we can only imagine how frustrating this must be for yourself and wish to discuss this further. We have requested further information about your order and once we have received this one of our customer care team will get in contact with yourself as soon as possible. - Team Bensons
Resposta da Bensons For Beds - Sittingbourne514
Hello David
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Ian can be given the credit he deserves. - Team Bensons
Staff at bensons for beds was friendly…
Staff at bensons for beds was friendly and helpful
22 de julho de 2023
Resposta da Bensons For Beds - Sittingbourne514
Hello Ryan,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
John from sittingbourne store is very…
John from sittingbourne store is very friendly and accommodating and explain all about the bed and looking for. Will definitely be back for my second bed
23 de julho de 2023
Resposta da Bensons For Beds - Sittingbourne514
Hello,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that John can be given the credit he deserves. - Team Bensons
perfectly satisfied
service was very polite and listened to my needs friendly and easy to deal with
17 de julho de 2023
Resposta da Bensons For Beds - Sittingbourne514
Hello,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Great salesman who really listened to…
Great salesman who really listened to what I wanted and came up with my perfect options
5 de julho de 2023
Resposta da Bensons For Beds - Sittingbourne514
Thank you so much for your great review, Ellie! You deserve nothing less than great customer service! - Team Bensons
Jonathan was very helpful without being…
Jonathan was very helpful without being pushy.
1 de julho de 2023
Resposta da Bensons For Beds - Sittingbourne514
Thank you for your feedback, Susan! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Very helpful member of staff.
24 de junho de 2023
Resposta da Bensons For Beds - Sittingbourne514
We're happy to hear this! Thank you for taking the time to leave us a review. -Team Bensons
The sales lady was absolutely lovely…
The sales lady was absolutely lovely and so so helpful
24 de junho de 2023
Resposta da Bensons For Beds - Sittingbourne514
This is wonderful to hear Jane. We'll be sure to pass on your lovely comments. -Team Bensons
Excellent service by Ian
Excellent service by Ian. We were able to complete our transaction on time and with relative ease.
17 de junho de 2023
Resposta da Bensons For Beds - Sittingbourne514
This is a fantastic review. Thank you so much for taking the time to leave some positive comments. -Team Bensons
John the salesman was very helpful and…
John the salesman was very helpful and efficient with no pressure to buy
12 de junho de 2023
Resposta da Bensons For Beds - Sittingbourne514
Thank you for your review! We'll be sure to pass on your feedback. -Team Bensons
The customer service that Johnathan…
The customer service that Johnathan showed. Very person centered, knowledgeable and pleasant. Nothing was too much trouble. An assett to the store.
29 de maio de 2023
Resposta da Bensons For Beds - Sittingbourne514
This is fantastic to hear Sarah. We'll be sure to pass on your wonderful feedback! -Team Bensons
Very pleasant and knowledgeable…
Very pleasant and knowledgeable gentleman dealt with our order.
26 de maio de 2023
Resposta da Bensons For Beds - Sittingbourne514
Good Morning, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Sittingbourne store.
Team Bensons
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.