When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... Ver mais
A empresa respondeu
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
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When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... Ver mais
A empresa respondeu
Aimee at Southport store was incredible. From start to finish, she listened, took the time to get to know our needs and was friendly. She was brilliant with our daughters, keeping them entertained an... Ver mais
A empresa respondeu
Sales assistant Emma was very helpful in showing us different mattresses and which would be suitable for us as well as suggesting an alternative bed to what we were originally looking for and we are g... Ver mais
A empresa respondeu
Overall we are pleased with our experience with Bensons. We are very happy with our mattress. The delivery team were on time and efficient. I was less impressed with the sales staff who was a bit too... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Reino Unido
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When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues and gave us great advise. We bought a mattress the same day. The delivery guys were also amazing and couldn’t help enough either, seeing my partner on crutches struggling to take the old mattress off they stepped in took it down stairs and brought the new one up and put it in place.

Resposta da Bensons For Beds - Southport668
Tony was extremely helpful and very knowledgeable so we came out of your store very happy with our purchase.

Resposta da Bensons For Beds - Southport668
Emma at Southport branch was absolutely fantastic and spent a lot of time helping us to select a wardrobe within our budget that met our needs

Resposta da Bensons For Beds - Southport668
Great experience we were able to test so many beds and pillows and the assistant Emma was extremely helpful and patient. Delighted!

Resposta da Bensons For Beds - Southport668
Very pleaed from the moment we stepped into the shop too the new mattress being delivered!!

Resposta da Bensons For Beds - Southport668
Staff brilliant. Friendly helpful and knowledgeable. Not pushy.

Resposta da Bensons For Beds - Southport668
Aimee at Southport store was incredible. From start to finish, she listened, took the time to get to know our needs and was friendly. She was brilliant with our daughters, keeping them entertained and happy in what must be a boring experience for kids!
We ended up buying the bed we came in for, a bed for our daughter and new pillows/duvets! Would highly recommend!

Resposta da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668
Bed arrived and would not fit up the stairs, we were given the impression it came in pieces. I rang the southport manager and refused a refund and said if I bought a car I could not take it back, I hung up as he was so unprofessional. I rang customer services and they were very good and in the process of refunding my money minus £260 cancellation fee which is outrageous, That said I would not recommend this company for a bed, I have bought beds from here for 30 years but the manager was just obnoxious

Resposta da Bensons For Beds - Southport668
Sales assistant Emma was very helpful in showing us different mattresses and which would be suitable for us as well as suggesting an alternative bed to what we were originally looking for and we are glad that she did. Emma also explained the credit agreement to us clearly and asked if we had any questions. We were very happy with the service and choice at Bensons for Beds

Resposta da Bensons For Beds - Southport668
Overall we are pleased with our experience with Bensons. We are very happy with our mattress. The delivery team were on time and efficient. I was less impressed with the sales staff who was a bit too pushy trying to get us to take the protection cover. Most importantly the mattress is great.

Resposta da Bensons For Beds - Southport668
Excellent customer service asked the right questions to find out what we wanted and used her extensive product knowledge to meet our needs even measuring to ensure correct level of firmness for the mattress.

Resposta da Bensons For Beds - Southport668
I dealt with Glenn, he was very knowledgable and showed us a variety of beds ranging in prices (didn’t just stick with the more expensive ones). The delivery guys were very efficient, even arriving before my allotted time as they rang to let me know they had had a cancellation.

Resposta da Bensons For Beds - Southport668
Emma was really helpful and made the experience so easy

Resposta da Bensons For Beds - Southport668
From The young lady in the Southport store too the two guys who delivered the mattress they were all very helpful .I wouldn't hesitate to use them again .1st class.

Resposta da Bensons For Beds - Southport668
I have been before to buy a bed from Bensons i have always found them helpful and welcoming the experience was the same as before very helpful and efficient dont push you into buying staff take time for you to consider your options and also for me in my circumstances i didnt have the worry about having to get rid of my old bed and mattress and they will set up the new one woukd highly recommend these stores

Resposta da Bensons For Beds - Southport668
Emma, the sales advisor who helped us was absolutely brilliant. Helped us out big time, was patient with us and listened to what we wanted.

Resposta da Bensons For Beds - Southport668
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