Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... Ver mais
A empresa respondeu
The Pompey Centre Trade Park, PO4 8SL Portsmouth, Hampshire, GB
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Popped into Benson's for Beds in Portsmouth looking for a mid range mattress and got lots of help choosing from Ryan. Very happy with the service and, despite the store undergoing refurbishment, there... Ver mais
A empresa respondeu
Marshall was very knowledgeable with the different bases and mattresses. We didn’t feel pressured at any point and were given plenty of time to make our decision. Marshall advised us of all costs inv... Ver mais
A empresa respondeu
We were very impressed by the salesman , Nathan, who was extremely knowledgable and informative about the mattresses that would suit us best . He listened to our requirements and advised accordingly.... Ver mais
I purchased a bed and delivery was the 2nd Feb, then the sales assistant lost the page on the computer, because of this the date of delivery then changed to 12th Feb. The senior assistant said he... Ver mais
A empresa respondeu
Escrito pela empresa
The Pompey Centre Trade Park, PO4 8SL, Portsmouth, Hampshire, Reino Unido
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Very Friendly and Helpful Salesman, knew all the products well, happy to spend time answering questions. We did not feel under any pressure to Purchase!, and this resulted in a very pleasant Sale!
Lovely products in store to browse. Good layout. Manager was knowledgeable and helpful about the products which made it easier to make my choices. Discounts were given too which was great. Friendly.
Brilliant product easy payment terms with interest free payments, the sales assistant went above and beyond Hannah is a lovely person to do business with explains everything thoroughly for you. 10/10
We had exceptional customer service from Nathan at the Portsmouth branch, who was knowledgeable, courtesy and thorough providing all the information with no pressure. We had plenty of choice and our order was processed very efficiently. Delivery on time with a great team delivering - Callum and Steve. We would normally go to John Lewis but the experience greatly surpassed them. Finally, the product is great. Looks good and extremely comfortable. Thank you.
A very easy process with no mistakes and the item is exactly as per the picture and as described.
The manager was very knowledgeable and helpful
We were very impressed by the salesman , Nathan, who was extremely knowledgable and informative about the mattresses that would suit us best . He listened to our requirements and advised accordingly. He gave us time to consider our options but was on hand to answer further queries. Such a sharp contrast to another bedseller in the town!
I had a great experience in this store. I felt sincerely welcomed the moment I entered it. The store manager, Hannah, showed me all the beds and matresses from premium to budget to ensure I have all the data I need to make a proper decision. She encouraged me to try the mattresses as well which really helped me to know which one suits me best. Thanks, Hannah!
I had 3 visits to Bensons in Southsea looking to buy an ottoman bed frame & new mattress. The assistant Nathan was extremely helpful & patient with me & my uncertainty of which mattress to choose. He patiently listened to my requirements & pointed me in the direction of a range of mattresses that would fit into my budget & allowed me the time to make my own decision. Extremely helpful without being pushy which made me feel very comfortable about returning to the store & chosing to make my purchase there. The store also recommended someone to put together the bed frame, which was a huge help

Resposta da Bensons For Beds - Southsea563
I'd like to compliment one of your employees/sales associates, Wayne, for the excellent service I received today at The Pompey Centre Trade Park branch in Portsmouth.
Wayne was extremely helpful and patient in explaining the different types of mattresses available. He took my needs and budget into consideration when providing me with mattress recommendations. The sale also never felt pushy, which I really appreciate. Wayne allowed me to take my time in testing out the different mattresses and honestly answered any questions/concerns I had. I also really appreciate that he took the time to go through the return policy should I end up not liking the mattress.
I ended up purchasing the double size Slumberland Natural Solutions 2000 Mattress thanks to Wayne. His great customer service is to be commended, and it definitely instilled confidence in the Bensons brand and purchase. I'll definitely be recommending and referring my friends to Bensons should they be in the market for a new mattress!
Excellent customer service shouldn't go unnoticed!

Resposta da Bensons For Beds - Southsea563
Having been to many bed shops (buying top of the range £2500) we found here by far the best
In service , in knowledge, in helpfulness , in friendliness, no pressure selling
The bed is amazing can’t wait for delivery (only two weeks)

Resposta da Bensons For Beds - Southsea563
The young man who sold me the mattress was very patient and knowledgeable. he also explained all the legal stuff. He made the whole thing enjoyable.

Resposta da Bensons For Beds - Southsea563
Great experience. A lovely lad called Nathan from the Portsmouth branch handled my query promptly and professionally. It's hard to find companies nowadays who genuinely do put the customer first, but he did everything he could do to make sure it was an outcome I was happy with. Amazing customer service - cheers Nathan

Resposta da Bensons For Beds - Southsea563
Excellent customer service at Portsmouth branch. Took time to make offers

Resposta da Bensons For Beds - Southsea563
Sales staff were very informative and very helpful going was the best decision

Resposta da Bensons For Beds - Southsea563
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