We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Ver mais
A empresa respondeu
Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Ver mais
A empresa respondeu
The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in so... Ver mais
A empresa respondeu
At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.
A empresa respondeu
Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress
A empresa respondeu
Escrito pela empresa
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tracey is so friendly and helpful throughout the purchase experience in the store.

Resposta da Bensons For Beds - Speke
Ordered isn’t here yet but staff the store was super helpful. Great balance of helping while giving me space to make a decision

Resposta da Bensons For Beds - Speke
Bensons had a good choice of beds in various prices, Andre the gentleman who served me was extremely helpful without being pushy and didn’t mind that I took my time in choosing and asking lots of questions.

Resposta da Bensons For Beds - Speke
Dan was great in store and gave me all information based on what I liked, but also gave me the space to have a look around myself. I am very happy with bed I chose and looking forward to it being delivered!

Resposta da Bensons For Beds - Speke
We visited Bensons for the first time and was seen by Tracey who was very helpful and polite. She showed us different options and took her time to explain to us, we felt really welcomed in the shop. We then went ahead and bought a new mattress. Thank you Tracey for all advice given to us. Definitely will be visiting again.

Resposta da Bensons For Beds - Speke
The customer service staff (Dan G) was knowledgeable, friendly and efficient.

Resposta da Bensons For Beds - Speke
As soon as we walked in the store Dan took care of our needs and requirements. Was very knowledgeable and top class customer service. Highly recommend

Resposta da Bensons For Beds - Speke
Tracey was fantastic. Very knowledgeable and friendly. She explained all the options for us and didn't give us a hard sell.

Resposta da Bensons For Beds - Speke
Given some solid advice when buying a mattress

Resposta da Bensons For Beds - Speke
Very friendly customer service. Didn’t feel pushed. Lovely little conversation speaking to Tracey and ordered a great bed just what we needed no pushy sales pitches just nice friendly chat and knowledge and understanding of what we needed. So we are very happy overall ☺️

Resposta da Bensons For Beds - Speke

Resposta da Bensons For Beds - Speke
Great service from Tracey at Speke retail oark

Resposta da Bensons For Beds - Speke
Stress free experience. The customer advisor who helped us was so nice. She wasn't forceful and let us have enough space and gave us the option of going to her for help. When we picked our mattress the process was very easy and she was very nice. We went into Dream before Benson and they were very pushy and immediately showed us the most expensive mattress and wouldn't let us shop alone. The Benson's store was clean and set out nice, prices clear and we took out the extra protection.
Great attention to detail listened carefully to my specific requirements
The staff I dealt with Dan G Tracey and Kelly are great ambassadors for the company. Dan was amazing answering my questions and giving me information without being pushy. He left me to look around but was available if I needed more help. I was in the store for ages and everyone was patient. I bought a bed and everyone did their best to accommodate my delivery day. I would recommend this store to anyone and if I ever need another bed this will be my go to place. My delivery drivers Hessy and Gav were great too. Friendly guys put my bed together in no time and talk all packaging away. All in all a great experience from walking in the store to saying thank you to the delivery guys. Oh and yes my new bed is also amazing. I love it. Thank you bensons and staff.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.