The staff were very welcoming and informative. We didn’t feel in the least pressured and were given plenty of time to look around the shop and test the beds. We took up the offer to have our old mattr... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 6d Ravenhead Retail Park, WA9 1JF St Helens, Merseyside, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Tracy (St Helens) was very helpful and knowledgeable. We were unsure as to what we were looking for but with Tracys help we came away with the perfect mattress and bed. Defintely glad we visited
Good salesman (Andy) on hand when I needed him and yet still left me to wander around and test products such as mattresses. Simple questions got straight forward replies from Andy. Pricing for mix ma... Ver mais
A empresa respondeu
The Bensons sales staff were friendly, helpful, knowledgeable and patient. We tried lots of beds before choosing. The delivery guys were lovely, friendly and helpful and arrived at the beginning of th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - St Helens319
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, Reino Unido
- 174428757
4,9
Excelente
427 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’m very happy with there service, Georgia was helpful
I’m very happy there service
8 de agosto de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for your positive feedback! We are thrilled to hear that our service has met your satisfaction. Our team works hard to ensure our customers are happy with their experience. We look forward to continue serving you in the future, Megan at Customer Care
Staff were very knowledgeable and…
Staff were very knowledgeable and helpful and we were happy with our purchase based on information given
6 de agosto de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for sharing your positive experience with our staff! We strive to provide top-notch knowledge and assistance to our customers. We're glad you were satisfied with your purchase based on the information provided. We appreciate your support, Megan at Customer Care
Friendly, professional service. Cannot fault.
Tracey greated us into the store and offered any assistance we needed. She was friendly from the outset and allowed us plenty of time to consider. She explained everything and made sure we could make the right choice for us. We where vary happy with the bed we chose and we knew what all the options where. She explained everything from deals to mattress choices, delivery and anything else. She was a joy to deal with. Very friendly and professional and despite us coming into the store late in the day she did not rush us in the slightest. Even offered us a coffee. An absolute pleasure to deal with, thank you.
16 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - St Helens319
Thank you for your glowing review! Our team strives to provide top-notch customer service and we are thrilled to hear that Tracey made your shopping experience enjoyable. We appreciate your business and hope you enjoy your new bed, Megan at Customer Care
Had to buy a mattress for my teenager
Had to buy a mattress for my teenager. Harry immediately put her a ease, let her try all the mattresses, and had her happily walking through the store with a pillow. Great work with my usually moody, speaks few words teenager.
8 de julho de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for sharing your experience with us, we are so happy to hear that Harry was able to make your mattress shopping experience a pleasant one for your teenager. Our goal is to make our customers feel comfortable and happy with their purchase. Thank you for choosing us, Megan at Customer Care
Sale staff very helpful and listing to…
Sale staff very helpful and listing to what we were looking for and given good advice nothing to much trouble for them.we would recommend them to anyone.
9 de julho de 2025
Resposta da Bensons For Beds - St Helens319
Thank you so much for your kind words! Our sales staff is dedicated to providing exceptional service and making sure our customers find exactly what they're looking for. We appreciate your recommendation and look forward to helping you again in the future, Megan at Customer Care
Resposta da Bensons For Beds - St Helens319
Thank you for your kind review! We are thrilled to hear you had a seamless experience finding the perfect bed for you. We strive to make the process as simple and enjoyable as possible for our customers. Sweet dreams on your new bed! Megan at Customer Care😊🛌
Professional and knowledgeable staff
Professional and knowledgeable staff. Nothing was too much trouble to show and explain the product. No heavy pressure to get the sale.
4 de julho de 2025
Resposta da Bensons For Beds - St Helens319
Thank you so much for your kind review! We're so glad our staff was able to provide you with a professional and knowledgeable experience. We pride ourselves on not pressuring our customers and always being willing to explain our products. We appreciate you, Megan at Customer Care
Just bought a bed from Benson for beds…
Just bought a bed from Benson for beds in St Helens and was look after by a amazing lady called Georgina who very knowledgeable who helped us pick the right bed for me and my wife. We left the shop very happy and relax that we had got the right bed all because of Georgina 5 star help.
30 de junho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - St Helens319
Thank you for choosing Benson for Beds! We're so glad that Georgina provided you with exceptional service and helped you find the perfect bed. We aim to make our customers happy and we're thrilled that we succeeded with you. Sleep well on your new bed! Megan at Customer Care
Benson's in st Helens…
Hi all staff at Benson's in st Helens were very helpful with telling us about the beds we were looking at and helping us to make a decision for our new mattress within in our price range no pressure to buy a note expensive mattress thank you
20 de junho de 2025
Resposta da Bensons For Beds - St Helens319
We're happy to hear that our staff in St Helens were helpful in guiding you toward a new mattress within your budget. Thank you for acknowledging their assistance without pressure. We appreciate your feedback, Megan at Customer Care.
Excellent Service
The staff member Tracey that served us was very knowledgeable and had a great personality. She showed us around the type of mattresses that would be suitable and helped us to make the best choice
18 de junho de 2025
Resposta da Bensons For Beds - St Helens319
We're happy to hear that our staff member was knowledgeable and helpful during your visit. We appreciate your feedback and are glad we could assist you in making the best choice for your needs.
Take care, Megan at Customer Care
Resposta da Bensons For Beds - St Helens319
We appreciate your positive feedback regarding our knowledgeable team and great service! We're happy you had a great experience, Megan at Customer Care
Great service - so far from St Helens store.
We needed a new mattress, called into the St Helens store a little early but this didn't stop Andy helping us. We got some good advice, he showed us most of the mattresses in the shop and took lots of time with us. He didn't push us into buying any thing. We eventually picked the one we liked and he sorted the sale.
He was really professional and knowledgeable.
29 de maio de 2025
Resposta da Bensons For Beds - St Helens319
We appreciate you taking the time to share your experience at our store. We are so glad that you received excellent advice and professional service while choosing your new mattress. Thanks for your review, Megan at Customer Care
Resposta da Bensons For Beds - St Helens319
Thank you for your amazing review! We hope you love your new order and will certainly pass this over to our St Helens store. Sleep well, Megan at Customer Care
Resposta da Bensons For Beds - St Helens319
We're glad you found our customer service friendly and non-pressurised. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Very informative when in the store
Very informative when in the store. Given time on our own to consider our options.
19 de abril de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for your kind review! We're glad our employees were able to provide you with helpful information and allowed you time to make the best decision for your needs. We appreciate you!
Sleep well, Team Bensons💜
Excellent service from staff new his…
Excellent service from staff new his job and gave Excellent advice to us highly recommend them
30 de abril de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for leaving us a 5 star review !
A professional and friendly experience
We were guided through the whole process by a very friendly and professional salesman called Harry. He was very knowledgeable and advised us to try several different beds in order to make our decision. Lying on beds in a store can be very embarrassing but he put us at ease and we had a few laughs along the way. He explained all about delivery process and options available regarding removal of old bed which was very helpful.
26 de abril de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for your kind words, we are glad that Harry was able to provide you with a smooth and enjoyable shopping experience. Our top priority is to ensure that our customers are knowledgeable about their options and comfortable during their visit. We hope to see you again soon!
Sleep well, Team Bensons💜
Absolutely brilliant service
Absolutely brilliant service! Thank you! The St Helens branch
19 de abril de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for the amazing feedback! We are thrilled to hear that you had a great experience at our St Helens branch. We strive to provide top-notch service to all our customers. We look forward to seeing you again soon! Sleep well, Team Bensons💜
Staff friendly and welcoming
Staff friendly and welcoming
Happy to help, went through all the different options and explained in more detail.
12 de abril de 2025
Resposta da Bensons For Beds - St Helens319
Thank you for taking the time to review us in store we really appreciate it.
Definitely go to bensons for beds st helens.
My husband and I were unsure if we wanted to replace our current bed but after speaking with Georgina in store, she convinced us to buy a brand new bed and we're so glad she did. We found it quite difficult to find the right one but after telling her exactly what it was we were after in a bed, she found an amazing bed for us. Georgina went above and beyond until she was satisfied it was what we wanted. Without her I don't think we would have bought one if I'm honest, as I say, we weren't totally convinced we needed one, but so glad for her help so thanks Georgina.
2 de abril de 2025
Resposta da Bensons For Beds - St Helens319
Thank you so much for taking the time to review our store. We hope you love your new bed.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.