The staff were very welcoming and informative. We didn’t feel in the least pressured and were given plenty of time to look around the shop and test the beds. We took up the offer to have our old mattr... Ver mais
A empresa respondeu
Unit 6d Ravenhead Retail Park, WA9 1JF St Helens, Merseyside, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The staff were very welcoming and informative. We didn’t feel in the least pressured and were given plenty of time to look around the shop and test the beds. We took up the offer to have our old mattr... Ver mais
A empresa respondeu
Tracy (St Helens) was very helpful and knowledgeable. We were unsure as to what we were looking for but with Tracys help we came away with the perfect mattress and bed. Defintely glad we visited
A empresa respondeu
Good salesman (Andy) on hand when I needed him and yet still left me to wander around and test products such as mattresses. Simple questions got straight forward replies from Andy. Pricing for mix ma... Ver mais
A empresa respondeu
The Bensons sales staff were friendly, helpful, knowledgeable and patient. We tried lots of beds before choosing. The delivery guys were lovely, friendly and helpful and arrived at the beginning of th... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Myself and my partner had a brilliant experience mattress shopping in the St Helens store. We were assisted by Georgina, who was extremely helpful and patient. She guided us through the features of a range of mattresses, and comprehensively answered all our questions, which enabled us to choose one we were very happy with. We would definitely return here in future.
Georgina staff at st Helen’s branch was knowledgeable and informed, helpful without being pushy and pointed us in the right direction.
We went into store to have a look at the mattresses as we were unsure what want to buy. After speaking with Tracey one of the store assistance and she explained all the different types of mattresses and advising us to lie in the different type to which we preferred.
All this helped us make informed decision to which mattress to buy.
We were greeted with a smile by Harry he asked if we needed help. We asked many questions regarding our purchase. He was very thorough which helped us in our decision. Thank you for making our choice easy.
I didn't think customer service still existed until I visited this store. I visited Bensons for Beds in St Helens to measure a bed I had ordered online. Two members of staff welcomed me and I explained what I needed despite the fact I hadn't ordered the bed in-store at St Helens or any other branch. Collectively these people could not have been more helpful and called in a favour from another store to help me out. I cannot recommend these wonderful staff enough! The store would benefit from not being tucked away at the end of the retail park next to an empty unit so more people can benefit from this warm and friendly service.
Great service in store and no pressure to buy.
I don’t remember the name of the colleague that served us but she was very knowledgeable and helped us choose the right bed for us. She explained all about the extras that could be purchased and about how the delivery will work. Job well done!
My wardrobe has been damaged and none of the delivery guys informed me. So currently I have a crack inside of a brand new wardrobe that wasn’t cheap.
Staff were very helpful and no pressure was put on us to buy anything
I was given time to look and lay down on all the mattresses to make my choice. The buying process was very easy and the sales assistant was very pleasant and helpful
The lady in the shop took her time finding which bed and mattress was best for me.
Georgina took the time to show us all options. Very knowledgeable and helpful
Georgina gave excellent service and explained all the different types of beds and options and helped to find the right bed for me at the right price.
Helpful staff member prepared to work around my needs and budget
Good information about the makes & differences between the mattresses we looked at, very helpful staff member & not too overbearing
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.