Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Ver mais
A empresa respondeu
Unit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Ver mais
A empresa respondeu
Great experience from start to finish. I met Paul in the Stirling branch. I told him I wouldn’t be buying today, just looking and collecting ideas. No problem. I return several weeks later to buy... Ver mais
A empresa respondeu
We’ve had a great experience, Carol was so professional and helped us to find the best mattress for us. Surely the best money ever spent. High quality mattress and fantastic customer service. Definite... Ver mais
A empresa respondeu
I went into Bensons beds to purchase a bed for my dad and Simoan who assisted me could not be any more helpful. He had my dad in mind the whole time he went above and beyond to make sure I got the ri... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Reino Unido
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Great service from start to end sales woman in store the delivery men and the independent guy who puts bed together if you wish .

Resposta da Bensons For Beds - Stirling750
The assistant Autumn, from start to finish,was excellent.
She was very knowledgeable and helped us every step of the way. She was polite and courteous

Resposta da Bensons For Beds - Stirling750
Simon who served me was very knowledgeable, friendly and took his time to make sure I was buying the correct mattress. Couldn’t do enough and his customer service was excellent

Resposta da Bensons For Beds - Stirling750
Autumn was amazing at finding us a great bed and getting it delivered to us same day. What a great experience and she is awesome.

Resposta da Bensons For Beds - Stirling750
Simon the Sales Asst at Stirling gave us excellent advice and he was very knowledgeable on all the ranges available. Thanks to him we were pleasantly surprised on the total cost of our purchase.....he is a credit to your business.

Resposta da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750
We were approached fairly quickly asking if we needed any help. Advice and information was given. We were then left to browse before being approached again. We asked a question which the employee was able to answer and then we bought the two pillows. Having to complete paperwork and sign it is a bit annoying if you're in a hurry, however, as previous customers this didn't take too long.

Resposta da Bensons For Beds - Stirling750
I wasn’t happy about certain information given to me at sale paid a lot of money filled in a online form regarding my experience and because of it wished to cancel my order but got no response that was a few days ago

Resposta da Bensons For Beds - Stirling750
Good and efficient service. , attentive too our needs,,

Resposta da Bensons For Beds - Stirling750
Excellent customer service from entering the shop until leaving.

Resposta da Bensons For Beds - Stirling750
Mistakenly bought an ‘Emma’ mattress ‘online’ (£900.00) less than a year ago. However, back pain issues persisted & after visiting Vets4Pets (next door) decided to just pop in & seek advice as perhaps the mattress being the issue. So I left my wife outside as we had our two Schnauzer puppies with us.
Upon entering the store I was warmly welcomed by Autumn, Simon & Paul & after explaining our situation was invited to bring my wife & the puppies into the store. Amazing, as it can be difficult for dog owners to shop under certain circumstances.
We left the store after purchasing a ‘Sealy Newton’ King size mattress, two deep pillows & two ‘Tempur Cloud Smartcool’ pillows.
Autumn was very knowledgeable & after hearing our issues with back struggles, she had no hesitation in suggesting what turned out to be a complete success both for myself & my wife. Indeed we both left the store with renewed enthusiasm & most of all confidence in what we were buying. (Bearing mind I only popped in to get advice)
The new mattress & pillows were delivered within a week & I must congratulate this company on their high level of customer service, updates regarding delivery, delivery itself was quick & expertly done. New bedding in place & old mattress removed within 15 minutes thanks to the delivery crew.
First class service by everyone at Bensons & a special thank you to Autumn for her kindness, patience & expert knowledge.
Best nights sleep as a result !!

Resposta da Bensons For Beds - Stirling750
Great staff with attention to detail manager David was extremely helpful for us and we are really happy

Resposta da Bensons For Beds - Stirling750
Keeping in touch and doing exactly what they say they are going to do. Service is excellent.

Resposta da Bensons For Beds - Stirling750
We were well looked after. Options were explained to us in great detail and we were helped to make the right choice for us. Only gave 4 out of 5 as my partner felt awkward lying on a bed inshore.

Resposta da Bensons For Beds - Stirling750

Resposta da Bensons For Beds - Stirling750
Went in to try and buy a Simba mattress, came away purchasing the Tempur after trying both. Helpful friendly staff member Maria helped us through the process. Delivery was good, kept informed along the way. Cant fault the service. Mattress just delivered so i'm hoping we get on with it.

Resposta da Bensons For Beds - Stirling750
Overall experience was great although first price quoted was for incorrect amount of units

Resposta da Bensons For Beds - Stirling750
We were simply browsing and after a short while was acknowledged by Autumn in the Stirling Store and we with her help purchase the Bed with the Headboard that suited our needs perfectly , so thank you Autumn and we will be sure to go to Plockton soon !

Resposta da Bensons For Beds - Stirling750
Our sales person Aurumn was delightful. We told her what we were looking for and she guided us round the store showing us the options that would meet our needs encouraging us to try out the displays. Nothing was a bother to her even when at the last minute I changed the colour option. We love the fact that delivery is only around 2 weeks unlike other stores that were quoting 12 weeks.

Resposta da Bensons For Beds - Stirling750
Great service from Carol in the Stirling branch.
Very patient and explained the products in great detail. Very knowledgable.
Can’t wait to receive my new mattress next week.
A first class experience all round.
Will certainly recommend to friends and family

Resposta da Bensons For Beds - Stirling750
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