I was thrilled with the service Teighan extended to my partner and I when we visited and we ended up buying two gorgeous mattresses at a good discounted price. She was extremely knowledgeable and th... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Sam explained all the different mattresses very clearly and Barry and Kelvin delivered our choice on time, quickly and cherfully. It was easy to choose the right mattress and they took the old one awa... Ver mais
A empresa respondeu
Very easy and polite service from Sam in the Stockport branch. Good advice and easy process. On delivery day everything they said would happen did on time in a courteous professional manner. Team carr... Ver mais
A empresa respondeu
Seamless from start to finish, Mo was extremely helpful and patient with us as it took us a while to decide what we actually wanted. He was full of knowledge and very friendly Thanks Mo!!
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Stockport683
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, Reino Unido
- 1614747195
4,7
Excelente
523 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
On the hottest day …30 degrees plus
On the hottest day …30 degrees plus. Andy and Sean arrived on time at midday. They unloaded the extremely heavy matress and carried it some distance to a first floor flat. They unpacked and installed it without any problem and were extremely pleasant. I cannot thank them enough.
27 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Stockport683
We are so glad to hear our team provided such excellent service, especially on such a hot day! We appreciate you sharing your positive experience.
Team Bensons
Sam was very helpful
Sam was very helpful, told him exactly what we needed. He gave us information on the different types of mattresses and let us try them. I would definitely recommend your company.
22 de maio de 2026
Resposta da Bensons For Beds - Stockport683
We're so pleased to hear our team member was helpful and guided you through mattress options. We appreciate your recommendation!
Team Bensons
Great customer service
Great customer service, Mo particularly was super helpful.
Bed and mattress sorted quickly and easily at a great price. Thank you 😊
24 de maio de 2026
Resposta da Bensons For Beds - Stockport683
We're so pleased you found our customer service helpful and that your bed and mattress were sorted quickly and easily at a great price. Thank you!
Team Bensons
Delivery was good but did not receive…
Delivery was good but did not receive all of my order 6days later still have not
22 de maio de 2026
Resposta da Bensons For Beds - Stockport683
We are sorry your order was incomplete. We are looking into this for you.
Team Bensons
The whole process was very…
The whole process was very straightforward. In store, there was plenty to see and try out. The staff were helpful and informative. The delivery process was prompt, efficient and I was kept informed at all stages.
18 de maio de 2026
Resposta da Bensons For Beds - Stockport683
We're so pleased to hear that your entire experience, from browsing in-store to delivery, was straightforward and positive! It's wonderful that our team was helpful and informative.
Team Bensons - Jess
my new Bensons bed
The company has made a bed that is so comfortable and only regret I did'nt have it sooner. Staff were O.K my initial visit was rather longer than I expected, the assistant kept disappearing, I was'nt quite sure I was making the correct decision but thankfully I most certainly did. Delivery was O.K they did just what they had to. I would recommend Bensons for beds.
18 de maio de 2026
Resposta da Bensons For Beds - Stockport683
We're so glad to hear you're enjoying the comfort of your new bed! We appreciate your patience during your visit and are pleased the delivery went smoothly. Thank you for recommending us!
Team Bensons - Jess
Mattress
Quick response, prompt customer service very helpful and friendly. Also the purchase I'm happy with the mattress I've purchased. Will recommend
14 de maio de 2026
Resposta da Bensons For Beds - Stockport683
We're so pleased to hear about your positive experience with our customer service and your new mattress. Thank you for your kind recommendation!
Team Bensons
Customer service agent was super polite…
Customer service agent was super polite and professional- 5 ⭐️
16 de maio de 2026
Resposta da Bensons For Beds - Stockport683
We're glad our team provided a polite and professional experience. Thank you!
Team Bensons - Jess
The sales assistant Lianne was…
The sales assistant Lianne was fabulous, from start to finish, no pushy sales just great advice. The discount was great and the bed I chose is great really comfy!!
26 de março de 2026
Resposta da Bensons For Beds - Stockport683
We appreciate you sharing your experience! We're so glad Lianne provided great advice without pressure and that you love your comfy bed. The discount is a bonus!
Team Bensons
Resposta da Bensons For Beds - Stockport683
We appreciate you sharing your experience with us, and we are so happy to hear our customer service was helpful for you.
Team Bensons
Seamless buying experience
The process, from choosing the right mattress, to purchase and delivery was seamless. The salesman (forgot his name) went to great lengths to ensure we got the right mattress for us and didn't push for us to buy a more expensive option either. The delivery guys made what was a rather tight manoeuvre upstairs look like a walk in the park, with no 'scrapes' or damage. Would definitely recommend Benson's.
4 de maio de 2026
Resposta da Bensons For Beds - Stockport683
We appreciate your positive feedback! It's great to hear the process of choosing, purchasing, and receiving your mattress was seamless. We're glad the salesperson helped you find the right mattress without pressure, and that the delivery team handled the tight space with ease.
Team Bensons
Resposta da Bensons For Beds - Stockport683
We appreciate you finding our service good and helpful! Thank you for sharing your positive experience with us.
Team Bensons
Naila's service was very helpful and…
Naila's service was very helpful and explained everything to us to help us make the right choice of mattress
4 de maio de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Stockport683
We're very happy to hear that the service was helpful and that everything was explained clearly to assist you in choosing the right mattress! Thank you!
Purchase of 2 Mattresses from Bensons
The staff were very helpful and friendly and kept us informed on delivery time and called when on their way to us.
Also the staff were helpful and friendly in store and helped us select the right mattresses for us.
30 de abril de 2026
Resposta da Bensons For Beds - Stockport683
We appreciate you sharing your experience! It's great to know our team was helpful and friendly, both in-store while helping you choose your mattresses and with keeping you informed about the delivery.
Team Bensons
Helpfull
Really great experience choosing and ordering first bed. Staff member Grace was really great in helping us choose the perfect bed for us. Thank you.
25 de abril de 2026
Resposta da Bensons For Beds - Stockport683
Thank you so much for the lovely feedback! We’re delighted to hear you had such a great first experience choosing and ordering your bed. Grace will be thrilled to know she helped you find the perfect one — we’ll be sure to pass on your thanks. Wishing you many comfortable nights ahead!🌟
First of all I cannot thank Mo and Adam…
First of all I cannot thank Mo and Adam enough for their friendly professional customer service. They really are the best of the best in their knowledge and experience of purchasing a new bed and mattress. We had to exchange our mattress as it wasn’t for us and they made the whole experience a breeze. Thanks guys for helping us out, would buy from Benson for Beds again.
24 de abril de 2026
Resposta da Bensons For Beds - Stockport683
Thank you for such a fantastic review! 😊 Mo and Adam will be thrilled to hear your kind words — they really do pride themselves on making everything as smooth and stress‑free as possible. We’re so glad the mattress exchange was easy and that you felt well looked after. Enjoy your new bed, and we’d love to welcome you back to Benson for Beds again,
Megan | Customer Care Specialist🛏️✨
Exceptional Service and Great products
We bought two mattresses from Bensons for Beds in Stockport. We are very pleased with both. We were served in store by Mohammad Adia, who was really helpful in explaining the various nuances of each mattress. He was very well versed with the products and displayed an extensive knowledge on the build of the products. We would highly recommend visiting the branch in Stockport
25 de abril de 2026
Resposta da Bensons For Beds - Stockport683
That’s wonderful to hear! Huge thanks for the recommendation—Mohammad and the Stockport team will be thrilled to know they made such a great impression 🙌
We hope to welcome you back soon,
Megan at Customer Care
Great mattress
Great mattress. Well informed staff who were not too pushy. Good price.
5 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Stockport683
We appreciate your feedback and are so glad our team was helpful and informative! We hope you enjoy the great mattress at a good price.
Team Bensons
Resposta da Bensons For Beds - Stockport683
Thank you for your feedback. We’re delighted to hear that you had a great experience and really appreciate you taking the time to let us know.
Thank you for your positive review – Lauryn at Customer Care 💜
Generally good
The store is clean and tidy. Beds were well priced and clearly labelled.
Grace, the salesperson, was helpful and informative, willing to give us her time and answer our questions. Interest free credit was a bonus too.
However, the process of actually completing the paperwork for the bed was unbelievably slow and that was quite frustrating
17 de abril de 2026
Resposta da Bensons For Beds - Stockport683
Thank you for your feedback! 😊 We’re pleased to hear you found the store clean and well laid out, with clear pricing and good value. It’s great to know Grace provided helpful, informative service and that the interest‑free credit was a bonus. We’re sorry the paperwork process felt slow and appreciate you sharing this — we’ll pass it on to help improve the experience,
Megan | Customer Care Specialist
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.