Stockport Branch , Helpful, polite explained options clearly . No pressure selling. Happy service plenty of choice 👍🏻😊 look forward to see if mattress meets my expectations 🧐
A empresa respondeu
Localização
Trocar localizaçãoUnit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
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Veja o que dizem as avaliações
Brilliant service from Bensons for beds Stockport. Bought mattress in Sale - great value! Knowledgeable, friendly staff. Good choice of delivery dates. Really good communication emails following purch... Ver mais
A empresa respondeu
Excellent service from start to finish. Mo was very professional in the showroom. Updates were great. Delivery and installation was perfect. Thank you so much.
A empresa respondeu
Ugh, just horrible pushy salespeople in store. You're not doing yourselves any favours. People do not want to be sold to like that. Try reading the room, or asking people some questions that can actua... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Stockport683
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, Reino Unido
- 1614747195
4,8
Excelente
552 avaliações
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Resposta da Bensons For Beds - Stockport683
We're so happy you are pleased with your product! Thank you for your positive feedback; it means a lot to us.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
The staff are friendly and…
The staff are friendly and knowledgeable, very helpful.
24 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
We appreciate you sharing your experience with us. We're happy to hear our staff was friendly, knowledgeable, and helpful to you!
Everything worked welll
Staff in the shop were very helpful. The delivery happened just as planbed
24 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
We appreciate you sharing your feedback! We're so happy to hear that our staff were helpful and the delivery went as planned.
Resposta da Bensons For Beds - Stockport683
We're happy to hear that you had an excellent experience with our service. Thank you for your positive feedback; we appreciate it.
Delivery Team were excellent
Delivery Team were excellent. Rang to advise arrival time, put beds together very quickly and tidied up afterwards.
Polite, knowledgeable, helpful and friendly a credit to the Bensons team.
22 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
We're happy to hear that our delivery team was excellent! It's great to know they were polite, knowledgeable, helpful, and friendly. Thank you for your positive feedback.
Excelent service and advice provided by…
Excelent service and advice provided by Andrej. He was knowledgeable and kind.
16 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
We're so happy to hear that you received excellent service and kind, knowledgeable advice. We appreciate your positive feedback!
Initially a great experience in the…
Initially a great experience in the Stockport store, found what I wanted and got a great deal. I agreed that I would visit the store again the following week.
I then had umpteen calls from your store employee and numerous emails which I found intrusive and irritating. We had agreed that I would pop into the store to finalise and then purchase a bed and a mattress.
I won’t be buying anything from you now.
So annoyed
18 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Stockport683
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your recent experience. I completely understand how frustrating unwanted calls and emails can be, especially after you’d already agreed to pop back into the store at your convenience.
Just to reassure you — our promotions do change weekly, and we always encourage customers to check in-store so you don’t miss out on the best deals available. That said, you should never feel pressured or overwhelmed by contact from us.
I’ve shared your comments with the team so we can ensure this doesn’t happen again. We truly value your interest, and I’m sorry this situation has put you off. If you ever reconsider, we’d be more than happy to welcome you back and provide the stress‑free experience you should expect from us.
Thank you again for bringing this to our attention,
Megan at Customer Care
Quick and easy buying experience
Popped in to the Stockport, Peel Centre branch for a well overdue mattress. We were immediately met by Eric who welcomed us and gave us a few pointers and pillows and then left us to it with no pressure. He checked how we were doing a little bit later and was really friendly and helpful. Once we’d decided on the mattress we wanted we sat down with him to got through everything and make payment. He gently upsold us the pillows we’d been using and a mattress protector without any hard sell pressure. Everything was clearly explained including the delivery. My wife and I were really happy with the service we got and hope our positive feedback filters through to Eric. We would definitely recommend the peel centre shop based on our experience. I hope the mattress is as good.
11 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
We're happy to hear that you had such a positive experience in our store. We appreciate your comments regarding the service you received and are so glad that our colleague was able to assist you in finding the perfect mattress. Thank you for your feedback.
Friendly but need arrange BSL…
Friendly but need arrange BSL Interpreter for deaf people for communication make sure staff understand what they want for new beds.
12 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
We appreciate your feedback and are glad you found our team friendly. We'll work to ensure better communication support, including BSL interpreters, to serve everyone effectively.
Great choice, helpful and not pushy sales person
The selection of beds in the store was greater than any of the other stores we tried and that was important to us as trying the bed really made us more confident in selecting the right mattress. Trying the beds was encouraged and a pillow was provided to give us a full experience of what it felt like to lie on the mattresses. There was no pushiness and we weren’t rushed but were guided to the right matresses for our requirements.
10 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
We're happy to hear that our wide selection of beds helped you find the right mattress. It's great that you felt encouraged to try them and were guided without feeling rushed. Thank you for your positive review – Lauryn at Customer Care 💜
Staff was polite and helpful and did…
Staff was polite and helpful and did not hassle you let you choose and look round to see what bed I required, also dealt with all my requirements and explained everything in simple terms, overall a pleasant experience to actually shop for a change in a store without being hassled definitely the best store out of the ones I visited
6 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
Thank you for sharing such wonderful feedback Anthony! We’re thrilled you had a pleasant, hassle-free experience and found our team helpful and clear in explaining everything. It’s great to know we stood out as the best store—your kind words mean a lot!
Take care and see you again soon,
Megan at Customer Care😊
Great service and deals in the Stockport branch
My boyfriend and I went into the Stockport branch of Bensons on Sunday 4th January. We needed two new mattresses, and a couple of pillows. I'd previously had a mattress from Bensons 10 years which was due a replacement, but the same mattress was no longer available.
Adam the friendly store advisor gave us straight forward direction to the next closest mattress that was like the one I'd had, and when it came to purchase he really made sure we had the best deal available. Both he and Gareth had great customer service chat and as well as a good deal on two mattresses, we even got some good pub recommendations out of the trip!
Thanks so much - the personal friendly touch really does make all the difference and we left the store feeling super pleased about the whole experience.
4 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Stockport683
Thank you for sharing such a fantastic review! We’re thrilled Adam and Gareth made your visit so enjoyable and helpful. It’s great to hear you found the perfect mattresses and even got some local pub tips along the way! We’ll make sure they know how much you appreciated their friendly and personal touch.
See you next time! Megan at Customer Care 😊
Good service and very professional by…
Good service and very professional by julie
2 de janeiro de 2026
Resposta da Bensons For Beds - Stockport683
We’re so glad Julie provided great service and professionalism – that’s what we aim for every time!
Thanks again for your support—it means a lot!
Megan at Customer Care
Had best experience
Had best experience. Customer service is top notch 👌 and the bed is very comfortable and very good quality.
3 de dezembro de 2025
Resposta da Bensons For Beds - Stockport683
We’re thrilled you had the best experience and are loving your comfy, high-quality bed – that’s what we aim for! Thank you for your positive review – Lauryn at Customer Care 💜
Stockport Store
Stockport Store, great experience. No pressure selling. No constant attention, when asked we said we would shout them over and that was respected. When we did ask for help the staff were knowledgeable and courteous. All in all a great service.
28 de dezembro de 2025
Resposta da Bensons For Beds - Stockport683
We’re thrilled you had such a relaxed and positive experience at our Stockport store! Knowledgeable and courteous service is exactly what we aim for. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service
The whole process was excellent from in the shop through to delivery and installation.
22 de dezembro de 2025
Resposta da Bensons For Beds - Stockport683
We appreciate you sharing your positive experience! We're so glad the entire process, from the shop to delivery and installation, was excellent for you. Thank you for your review - Lauryn at Customer Care
Totally satisfied with whole process
Useful and accurate advice on the product (a chair sofabed) and delivery times, all sales people we encountered over 2 visits had a pleasant courteous helpful manner. Delivery process went as described and without a hitch; regular updates by email
18 de dezembro de 2025
Resposta da Bensons For Beds - Stockport683
We’re delighted to hear you received useful, accurate advice on your chair sofa bed and delivery times, and that every team member you met was courteous and helpful. It’s great to know the delivery process went smoothly with regular updates. Thank you for your positive review – Lauryn at Customer Care 💜
Karen helped us a lot she was very…amazing experience
Karen helped us a lot she was very knowledgeable and put us at our ease about everything, I would definitely recommend Bensons stockport to everyone I know
11 de dezembro de 2025
Resposta da Bensons For Beds - Stockport683
We're happy to hear that our Stockport team was so helpful and informative! We appreciate your recommendation and are glad you felt at ease with your purchase.
Resposta da Bensons For Beds - Stockport683
We're glad you enjoyed your experience with our service. Thank you for sharing your positive feedback with us.
Julie was extremely helpful
Julie was extremely helpful. She was knowledgable but gave us space to brows and consider our options
3 de dezembro de 2025
Resposta da Bensons For Beds - Stockport683
We're happy to hear that our team member was helpful and provided you with the space you needed. We appreciate you taking the time to share your positive experience. Michael @ Team Bensons
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