Stuart was very helpful and patient whilst we took our time trying different mattresses (with a crying baby in tow!). He took onboard feedback and comments to help guide us to the perfect mattress.... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 7 Portrack Retail Parktail Park, Cheltenham Road, TS18 2SP Stockton, Cleveland, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service, from choosing our guest bed to having it delivered and assembled. We were kept updated throughout . Delivery was on time. Staff were polite, professional and knowledgeable. The deli... Ver mais
The staff were really helpful, knowledgeable and patient. I was able to pick the best bed and mattress for my needs and within a reasonable budget. Really pleased with the whole experience and wouldn'... Ver mais
Good service in the shop, even when renovation not finished. Reasonable price of matress which was delivered on time, with old matress removed at same time. Excellent service all round.
Detalhes da empresa
Sobre Bensons For Beds - Stockton27
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 7 Portrack Retail Parktail Park, Cheltenham Road, TS18 2SP, Stockton, Cleveland, Reino Unido
- 1642673233
4,9
Excelente
528 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly knowledgeable staff
Friendly knowledgeable staff, we tried a lot of options and could easily mix and match. Got exactly what we needed with great advice from the team.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Stockton27
We appreciate you sharing! We're so happy to know our friendly, knowledgeable staff helped you explore options and find exactly what you needed.
Resposta da Bensons For Beds - Stockton27
Thank you for your positive feedback.
Excellent service, delivery and product.
Excellent in store service and excellent delivery experience. Staples Artisan Pure Indulgence Super king mattress is very comfortable
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Stockton27
We're happy to hear about the excellent service you received in our store and the great delivery experience. We appreciate you letting us know you find the mattress comfortable,
Megan at Customer Care
Resposta da Bensons For Beds - Stockton27
We're happy you found great deals and that our delivery was on time, polite, and tidy! We appreciate your positive feedback!
Helpful and friendly staff from…
Helpful and friendly staff from purchase to delivery
7 de fevereiro de 2026
Resposta da Bensons For Beds - Stockton27
We're so glad our staff was helpful and friendly from your purchase all the way through delivery! We appreciate your positive feedback.
Although we did not like the attitude…
Although we did not like the attitude of the salesman in the shop - delivery by Andy and Elliot was excellent with up to date communication and a smile on arrival ( couldn’t fault them)
4 de fevereiro de 2026
Resposta da Bensons For Beds - Stockton27
We appreciate your feedback. We're happy the delivery service met your expectations, and we'll address the concerns about the in-store experience to ensure a better environment for everyone.
Good overall knowledge of product by…
Good overall knowledge of product by member of sales team
Up to now, communication on delivery etc has been great.
Always been happy with beds I’ve purchased in the past so hoping wardrobes will be as good quality
3 de fevereiro de 2026
Resposta da Bensons For Beds - Stockton27
We're happy to hear the sales team's product knowledge impressed you and that our delivery communication has been great! We appreciate your continued trust in our products and hope you enjoy your new wardrobes.
Very easy to deal with
Very easy to deal with, happy to help and find us the best deal
3 de fevereiro de 2026
Resposta da Bensons For Beds - Stockton27
We're happy to hear that you found us easy to deal with and helpful in finding the best deal for you! Thank you for your feedback.
Got what we wanted
Staff friendly and helped when we needed it, showed us our options after we said what we wanted. All good.
26 de dezembro de 2025
Resposta da Bensons For Beds - Stockton27
We appreciate you sharing your experience! We're happy to hear that our staff were friendly and helpful when you needed assistance and showed you the options.
We truly appreciate your feedback.
Megan at Customer Care
Very good experience from first going…
Very good experience from first going into the shop to sleeping in the bed, highly recommended
24 de janeiro de 2026
Resposta da Bensons For Beds - Stockton27
We're so happy to hear that you had a very good experience from the moment you entered our shop to sleeping in your new bed! Thank you for your recommendation.
Resposta da Bensons For Beds - Stockton27
We're happy you felt relaxed without sales pressure. Thanks for your positive feedback; we appreciate your review.
excellent from start to finish
22 de janeiro de 2026
Resposta da Bensons For Beds - Stockton27
We're so glad you had a wonderful experience! Thank you for your positive feedback; we appreciate it.
Buying a single bed for grandson all…
Buying a single bed for grandson all choices available, and generally very helpful and friendly
21 de outubro de 2025
Resposta da Bensons For Beds - Stockton27
We're happy to hear that you found a great single bed for your grandson and that our team was helpful. We appreciate your positive feedback!
Resposta da Bensons For Beds - Stockton27
We're so glad the process was easy, the delivery quick, and the price great! We appreciate your positive feedback.
Resposta da Bensons For Beds - Stockton27
We’re so glad you found plenty of choice and our team was super helpful! 💜 Thank you for your positive review - Lauryn at Customer Care
Helpful and patient as we chose our…
Helpful and patient as we chose our bed, great price in the sale and lovely service and delivery.
10 de janeiro de 2026
Resposta da Bensons For Beds - Stockton27
We’re so glad our team was patient and helpful while you found the perfect bed – and that you grabbed a great sale price too! 💜 Thank you for your positive review - Lauryn at Customer Care
Matteress shopping
We went looking for a materess and paul assisted us. He was fantastic we tried several after been on the air bed, he never pushed us and left us to it we even ended upgrading to a materess that he never showed us.
Brilliant would recommend
10 de janeiro de 2026
Resposta da Bensons For Beds - Stockton27
We’re delighted to hear Paul provided fantastic service, giving you space to decide and guiding you when needed. Your recommendation means so much to us! Thank you for your positive review – Lauryn at Customer Care 💜
Resposta da Bensons For Beds - Stockton27
We appreciate your feedback and are so glad our staff was helpful and provided a no-nonsense experience for you!
Great shop service and great delivery…
Great shop service and great delivery service.
12 de janeiro de 2026
Resposta da Bensons For Beds - Stockton27
We’re so glad you had great service in-store and a smooth delivery – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care
Very friendly & helpful
Very friendly & helpful (but not pushy) staff. We were helped by Paul who appeared to be well informed on the beds we bought & offered a deal we were very happy with.
8 de janeiro de 2026
Resposta da Bensons For Beds - Stockton27
We appreciate your positive feedback! We're happy to hear that our staff was friendly, helpful, and well-informed, and that you were very happy with the deal offered. Thank you for your positive review – Lauryn at Customer Care 💜
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.