Faye at the Hanley Branch was great. Really helpful in assisting us with choosing the correct mattress for us. There was no pressure in buying and she left us alone to make a decision. Would defini... Ver mais
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Unit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ Stoke-on Trent, Stafforshire, GB
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Faye at the Hanley Branch was great. Really helpful in assisting us with choosing the correct mattress for us. There was no pressure in buying and she left us alone to make a decision. Would defini... Ver mais
A empresa respondeu
I had specific wish list which the assistant, Amanda, matched up to the beds and mattresses in store. Very good at explaining the materials and structure of the mattress. Happy with value for money an... Ver mais
A empresa respondeu
Polite, helpful and knowledgeable sales assistant. Good choice, we were looking for a fold away guest bed and there were several types to choose from. We found exactly what we wanted. Competitive pric... Ver mais
A empresa respondeu
Excellant help from the staff. Mike was very helpful and showed us various options. He didnt rush us and was very polite and knowledgeable. I would recommend him to my family and friends
A empresa respondeu
Escrito pela empresa
Unit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ, Stoke-on Trent, Stafforshire, Reino Unido
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This review is for Bensons for beds, and not my mattress as I've not had it long enough to decide what I think. Store interaction was excellent, and Tom at the festival park was very patient and understanding. Bensons kept me fully updated, and the delivery was first class. Many thanks to all.

Resposta da Bensons For Beds - Stoke350
Helpful assistance with no pressure. Bed arrived on time with good service

Resposta da Bensons For Beds - Stoke350
Stoke store well stocked to try out. Team in store gave a good price and were lovely. Delivered on time by an amazing g team.

Resposta da Bensons For Beds - Stoke350

Resposta da Bensons For Beds - Stoke350
Extremely happy with the bed in general. I was a bit wary initially about buying a bed online, not being able to see how firm the mattress is first, but I honestly didn't need to be. I also needed to amend my original order, which I did via email. It was dealt with promptly and professionally. The delivery men were courteous and on time, they also brought shoe covers when bringing the bed into carpeted area. The bed was so well-packaged that it took me ages to actually get at it! It arrived in perfect condition and with all the attachments. Overall I am very pleased with the bed, it looks top-notch and is super comfy.

Resposta da Bensons For Beds - Stoke350
The store staff (Faye & Leigh) Festival Park, Stoke-on-Trent) were first class, very informative and helpful and no sales pressure, which was refreshing.
The delivery was precisely to a date of our choosing and the mattress (Tempur) was well priced and is fantastic. We will be going back for a new bed in our spare room when ready.

Resposta da Bensons For Beds - Stoke350
The lady in your Festival Park branch who looked after us was very helpful and knowledgeable.
She made us feel valued and welcome. There was a good range of beds and mattresses for us to view and we were happy with the quality of the goods we ordered when they were delivered.
We were really happy with Bensons for beds from beginning to end.

Resposta da Bensons For Beds - Stoke350
The young lady who served me was fantastic. She was friendly, knowledgable, patient and extremely helpful. A credit to your Festival Park store.

Resposta da Bensons For Beds - Stoke350
The delivery men respected my wishes in covering their shoes. They built my bed very efficiently and quickly. They asked me exactly where I wanted my bed positioned and they unwrapped the mattress and placed it the right side up for me. I would definately recommend Bensons to family and friends.

Resposta da Bensons For Beds - Stoke350
Leigh was helpful, informative,knowledgeable, but best of all left us alone to decide on our choice of bed in comfort. Top marks all round.

Resposta da Bensons For Beds - Stoke350
Fantastic service from the shop floor to the delivery service excellent. Updated regularly when my will delivered. Had phond call from the delivery team that there are on there way.Just a fantastic experience from Bensons for beds.

Resposta da Bensons For Beds - Stoke350
Was assisted by Faye at the Hanley (Festival Park) branch who was very welcoming and provided all the information we needed to make our purchase.
A later visit saw the same great service provided by Leigh.
Thank you both for an excellent service.

Resposta da Bensons For Beds - Stoke350
Would recommend the Stoke‑on‑Trent store for great customer service and helpful advice on bedroom furniture. It’s a large store with a good range of products. Staff are friendly and not pushy, and Leigh is especially knowledgeable, offering excellent guidance on beds and mattresses to suit your needs.

Resposta da Bensons For Beds - Stoke350
Staff in the shop very accommodating helpful Northing was to much trouble the delivery was easy and they came on time very satisfied thank you 🤩

Resposta da Bensons For Beds - Stoke350
Huge range of beds and mattresses to chose from. Knowledgeable staff. Good prices. Quick delivery. Excellent delivery staff. Would highly recommend

Resposta da Bensons For Beds - Stoke350
Friendly, knowledgeable staff who were eager to help without being too pushy. They gave helpful advice regarding the product quality, delivery and costs.

Resposta da Bensons For Beds - Stoke350
Very good service helpful .

Resposta da Bensons For Beds - Stoke350
A great experience all-round. The staff were engaged and happy, provided knowledge when they saw we were struggling and then gave us space to make a decision.
Mike was excellent, answered specific questions about the product and then walked us through the ordering process.

Resposta da Bensons For Beds - Stoke350
Met by sales lady named Amanda. She was very helpful and answered all our questions with a positive attitude.
Indeed, She was profesional in her assistance and helped ,without being pushy..
I would have no problem with rateing Amanda with a 5 star rating...Regards Joan Alcock and son.

Resposta da Bensons For Beds - Stoke350
The bed expert Mike was brilliant, he patiently helped me to choose a new mattress

Resposta da Bensons For Beds - Stoke350
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