Bensons For Beds - Tamworth517 Avaliações 

421
•
O TrustScore é 5 de um total de 5

4,8

Unit 6 Cardinal Point Retail Park, B78 3JG Tamworth, Staffordshire, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The whole experience was very good from start to finish. The sales lady didn't rush us and gave precise and helpful information. Delivery was on time and the two gentlemen were very polite and helpful... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service received in store, Shirley was knowledgeable and extremely helpful when we had questions but we were free to explore the store by ourselves without feeling hovered over. Can't wait for o... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Bought a bed from their premium range expecting quality finish. Even though I paid almost £1000 (this being with their discount on Black Friday) the price does not justify the quality offered. O... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. também em
  3. Loja de Camas
  4. Loja de colchões
  5. Loja de Roupas de Cama

Sobre Bensons For Beds - Tamworth517

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contato

  • Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, Reino Unido

  • 182754111

4,8

Excelente

O TrustScore é 5 de um total de 5

421 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(421)

26.554 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent bed

Excellent bed ! Good service from the ladies in Tamworth. One issue, we were apparently scammed on delivery day by being informed someone had changed our billing or delivery address using a convincing Bensons email page !!

23 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're delighted to hear you're pleased with your bed and the service from our store team. We're very concerned to learn about the delivery day issue you experienced and are investigating this matter.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service and good choice of mattress following some sound advice. Very pleased.
Including removal of my old one.

20 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased to hear you received excellent service and found our advice helpful in choosing your mattress. It's great that we could also assist with removing your old one! Thank you for your feedback!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Shirley…

Excellent customer service from Shirley in the Tamworth branch. she went above and beyond to help us find the right mattress. She gave us lots of helpful advice and guidance.

22 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased to hear about the excellent customer service you received from our team member in the Tamworth branch. It's wonderful that they went above and beyond to help you find the right mattress and provided helpful advice and guidance.

Thank you for your review - Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Excellent customer Service at Ventura

Excellent customer Service at Ventura, Tamworth and very happy with new bed. Good updates from date of purchase to delivery day.

14 de junho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased to hear you received excellent customer service and are very happy with your new bed. It's wonderful that you received good updates from purchase to delivery day!

Thank you for your positive review - Lauryn at Customer Care 💜

Avaliado com 5 de um total de 5 estrelas

Both deliveries went very smoothly,all…

Both deliveries went very smoothly,all 4 men were very pleasant and everything went well .I had no qualms about anything thank you.

12 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so happy to hear that both of your deliveries went smoothly and that our team provided such pleasant service. We appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

The only 'glitch' is the lighting in…

The only 'glitch' is the lighting in the store showed the bed as a gold colour whereas the bed is called beige dune which is definitely silver rather than gold, I wasn't made aware of this at the time so although I give 5 stars was slightly disappointed with the very different colour. Sales lady was excellent and delivery on time and pleasant, my grandson assembled the bed on his own in just under an hour.

10 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased to hear you had such a positive experience with our sales lady and that delivery was on time and pleasant! We appreciate your feedback regarding the colour of the bed and understand your disappointment. We're glad your grandson was able to assemble it so quickly.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Pleasant staff very helpful

10 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We are so pleased to hear that our team was helpful during your visit. Thank you for your kind feedback!

Avaliado com 5 de um total de 5 estrelas

Phoned up beforehand and Chris was very…

Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a while to decide, and he explained everything about the sleep trial.
The delivery process is good as they do ring you when they're 30 minutes away, which was good as they were earlier delivering my matress which meant I wasn't hanging around, but you can also track the delivery van.

9 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased to hear about your excellent experience, from the helpful advice in-store to the smooth delivery. It's wonderful that our team provided such great service. Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

Nice friendly sales person who knew…

Nice friendly sales person who knew what she was talking about very informative

8 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased you found our salesperson friendly and informative, and that they knew what they were talking about. Thank you for your kind feedback!

Team Bensons

Avaliado com 2 de um total de 5 estrelas

Order number C5175574

Order number C5175574

I have had my new Penelope Upholstered Ottoman bed frame for 10 days now, I am really pleased with the I-gel Nanotech Mattress and pillows that I also purchased, they are brilliant, really comfortable, but I am not at all happy with the bedframe that is why have only given it the 2 star review, I cannot understand why the designer of this frame only included one ottoman handle to lift the frame on a frame that is so big and heavy absolutely pathetic, it is only 10 inches long by 1.5 inches wide with no loop to fit your hand in, I have almost given up even trying to use the ottoman storage, it absolutely kills me ( I am 70 years of age not a teenager) has anyone there ever tried to lift the frame with a mattress on it using this single strap?. We have 2 other ottoman storage beds in other bedrooms ,one is a super king and the other is a double (bought from your competitor Dr***s) and I have no problem with those as they both have 2 ottoman handles with loops. I would have thought that having 2 on your beds is just common sense.

Regards
Mick Preece

3 de julho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

Thank you for sharing your detailed feedback regarding your new Penelope Upholstered Ottoman bed frame. We're truly sorry to hear about the difficulties you're experiencing with the single ottoman handle, especially given your age. We completely understand how frustrating it must be to struggle with accessing the storage when you've had better experiences with other ottoman beds. We appreciate you highlighting this design limitation and will certainly pass your comments on to our design team for review.

Avaliado com 5 de um total de 5 estrelas

Tamworth store review

Chris welcomed me to the store upon arrival gave me chance to have a look before asking if I needed help - very friendly and helpful just awaiting delivery now - thanks Chris

26 de junho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so glad to hear you had such a positive experience in our store! It's wonderful that our team member was friendly and helpful, allowing you to browse before offering assistance. We hope you enjoy your delivery!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

The salespeople were great

The salespeople were great, knowledgeable and not pushy at all. They gave me a delivery date at the time of purchase which really helps with a busy life.
Delivery was straightforward and on time

28 de junho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased our team was knowledgeable and not pushy, and that the delivery was straightforward and on time. It's wonderful that we could provide a delivery date that helped with your busy life.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Service at Bensons for beds

Service at the shop. Relaxed and allowed us to browse and then answered questions we had about different types of headboards to go with divan beds that we liked. Service and staff were great. Delivery service was also good so overall a great experience. New bed we chose was Sage Green and really lovely and strong quality. Perfect experience.

14 de junho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We are so pleased to hear you had a perfect experience with us! It's wonderful that our team provided great service and that you love your new bed. Thank you for your kind feedback.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Mom buying first beds for 2 new householders

Initially Shirley attended us but then she was involved with another customer so dawn the manageress helped us. I was buying 2 double beds so it was a big expense. Dawn gave me an idea re the repayments upfront so I knew what I could look at. She gave me sensible advice understanding that there was no back problems as for 2 young people but wanted a new bed for first homes. Felt I got a fair deal for my budget and dawn was an easy person to talk to and I felt was genuinely helping me when I was initially a bit overwhelmed with the situation. Excellent service. Well done!!

9 de junho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased to hear about your positive experience! It's wonderful that our team could help you find the perfect beds and provide sensible advice. We're glad you felt supported and received a fair deal. Your kind words mean a lot to us.

Team Bensons

Avaliado com 5 de um total de 5 estrelas

first class

first class from moment walked in shop, staff and service was faultless

4 de junho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're so pleased you had a first-class experience from the moment you entered our shop. We appreciate your kind words!

Team Bensons

Avaliado com 5 de um total de 5 estrelas

Quick support to process what we…

Quick support to process what we wanted. Did not try to up sale. Friendly staff.

1 de junho de 2026
logotipo da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517

We're happy to hear we could quickly process your request and our staff was friendly. Thank you!

Team Bensons

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