The whole experience was very good from start to finish. The sales lady didn't rush us and gave precise and helpful information. Delivery was on time and the two gentlemen were very polite and helpful... Ver mais
Localização
Trocar localizaçãoUnit 6 Cardinal Point Retail Park, B78 3JG Tamworth, Staffordshire, GB
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Veja o que dizem as avaliações
Great service received in store, Shirley was knowledgeable and extremely helpful when we had questions but we were free to explore the store by ourselves without feeling hovered over. Can't wait for o... Ver mais
A empresa respondeu
Bought a bed from their premium range expecting quality finish. Even though I paid almost £1000 (this being with their discount on Black Friday) the price does not justify the quality offered. O... Ver mais
A empresa respondeu
From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Tamworth517
Escrito pela empresa
Informações de contato
Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, Reino Unido
- 182754111
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Excellent bed
Excellent bed ! Good service from the ladies in Tamworth. One issue, we were apparently scammed on delivery day by being informed someone had changed our billing or delivery address using a convincing Bensons email page !!

Resposta da Bensons For Beds - Tamworth517
Excellent service
Excellent service and good choice of mattress following some sound advice. Very pleased.
Including removal of my old one.

Resposta da Bensons For Beds - Tamworth517
Excellent customer service from Shirley…
Excellent customer service from Shirley in the Tamworth branch. she went above and beyond to help us find the right mattress. She gave us lots of helpful advice and guidance.

Resposta da Bensons For Beds - Tamworth517
Excellent customer Service at Ventura
Excellent customer Service at Ventura, Tamworth and very happy with new bed. Good updates from date of purchase to delivery day.

Resposta da Bensons For Beds - Tamworth517
Shop assistant was great and delivery…
Shop assistant was great and delivery guys were very helpful xxx

Resposta da Bensons For Beds - Tamworth517
Both deliveries went very smoothly,all…
Both deliveries went very smoothly,all 4 men were very pleasant and everything went well .I had no qualms about anything thank you.

Resposta da Bensons For Beds - Tamworth517
The only 'glitch' is the lighting in…
The only 'glitch' is the lighting in the store showed the bed as a gold colour whereas the bed is called beige dune which is definitely silver rather than gold, I wasn't made aware of this at the time so although I give 5 stars was slightly disappointed with the very different colour. Sales lady was excellent and delivery on time and pleasant, my grandson assembled the bed on his own in just under an hour.

Resposta da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517
Phoned up beforehand and Chris was very…
Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a while to decide, and he explained everything about the sleep trial.
The delivery process is good as they do ring you when they're 30 minutes away, which was good as they were earlier delivering my matress which meant I wasn't hanging around, but you can also track the delivery van.

Resposta da Bensons For Beds - Tamworth517
Nice friendly sales person who knew…
Nice friendly sales person who knew what she was talking about very informative

Resposta da Bensons For Beds - Tamworth517
Order number C5175574
Order number C5175574
I have had my new Penelope Upholstered Ottoman bed frame for 10 days now, I am really pleased with the I-gel Nanotech Mattress and pillows that I also purchased, they are brilliant, really comfortable, but I am not at all happy with the bedframe that is why have only given it the 2 star review, I cannot understand why the designer of this frame only included one ottoman handle to lift the frame on a frame that is so big and heavy absolutely pathetic, it is only 10 inches long by 1.5 inches wide with no loop to fit your hand in, I have almost given up even trying to use the ottoman storage, it absolutely kills me ( I am 70 years of age not a teenager) has anyone there ever tried to lift the frame with a mattress on it using this single strap?. We have 2 other ottoman storage beds in other bedrooms ,one is a super king and the other is a double (bought from your competitor Dr***s) and I have no problem with those as they both have 2 ottoman handles with loops. I would have thought that having 2 on your beds is just common sense.
Regards
Mick Preece

Resposta da Bensons For Beds - Tamworth517
Tamworth store review
Chris welcomed me to the store upon arrival gave me chance to have a look before asking if I needed help - very friendly and helpful just awaiting delivery now - thanks Chris

Resposta da Bensons For Beds - Tamworth517
The salespeople were great
The salespeople were great, knowledgeable and not pushy at all. They gave me a delivery date at the time of purchase which really helps with a busy life.
Delivery was straightforward and on time

Resposta da Bensons For Beds - Tamworth517
Service at Bensons for beds
Service at the shop. Relaxed and allowed us to browse and then answered questions we had about different types of headboards to go with divan beds that we liked. Service and staff were great. Delivery service was also good so overall a great experience. New bed we chose was Sage Green and really lovely and strong quality. Perfect experience.

Resposta da Bensons For Beds - Tamworth517

Resposta da Bensons For Beds - Tamworth517
Mom buying first beds for 2 new householders
Initially Shirley attended us but then she was involved with another customer so dawn the manageress helped us. I was buying 2 double beds so it was a big expense. Dawn gave me an idea re the repayments upfront so I knew what I could look at. She gave me sensible advice understanding that there was no back problems as for 2 young people but wanted a new bed for first homes. Felt I got a fair deal for my budget and dawn was an easy person to talk to and I felt was genuinely helping me when I was initially a bit overwhelmed with the situation. Excellent service. Well done!!

Resposta da Bensons For Beds - Tamworth517
first class
first class from moment walked in shop, staff and service was faultless

Resposta da Bensons For Beds - Tamworth517
I was happy with the service given from…
I was happy with the service given from buying to being delivered.

Resposta da Bensons For Beds - Tamworth517
Helpful and knowledgeable staff
Helpful and knowledgeable staff, delivery to suit us

Resposta da Bensons For Beds - Tamworth517
Quick support to process what we…
Quick support to process what we wanted. Did not try to up sale. Friendly staff.

Resposta da Bensons For Beds - Tamworth517
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