The whole experience was very good from start to finish. The sales lady didn't rush us and gave precise and helpful information. Delivery was on time and the two gentlemen were very polite and helpful... Ver mais
Localização
Trocar localizaçãoUnit 6 Cardinal Point Retail Park, B78 3JG Tamworth, Staffordshire, GB
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Veja o que dizem as avaliações
Great service received in store, Shirley was knowledgeable and extremely helpful when we had questions but we were free to explore the store by ourselves without feeling hovered over. Can't wait for o... Ver mais
A empresa respondeu
Bought a bed from their premium range expecting quality finish. Even though I paid almost £1000 (this being with their discount on Black Friday) the price does not justify the quality offered. O... Ver mais
A empresa respondeu
From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Tamworth517
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, Reino Unido
- 182754111
4,8
Excelente
422 avaliações
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Resposta da Bensons For Beds - Tamworth517
Thank you for your kind feedback! Our dedicated team strives to provide top-notch service and expertise to all our customers. We're glad you had a positive experience with us, Megan at Customer Care
Good service from Sharon
31 de julho de 2025
Resposta da Bensons For Beds - Tamworth517
Thank you for your kind words! We're so glad Sharon provided you with excellent service. We appreciate your business and look forward to seeing you again soon, Megan at Customer Care
Resposta da Bensons For Beds - Tamworth517
We're thrilled to hear that you had a great experience with us! Our team works hard to ensure that our customers have a smooth and seamless experience. Thank you for your support! Megan at Customer Care✨
Brilliant sales and delivery crew.
31 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Tamworth517
We are delighted to hear that our sales and delivery crew left such a positive impression on you! Thank you for choosing our business, and we can't wait to see you again in the future, Megan at Customer Care
Amazing service from order to delivery
Lee & Gibril were amazing & very Polite. They made sure that we understood what they were going to do and were very professional in assembly of our new bed and removal of the old one and left the room clean and tidy
29 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Tamworth517
We are so glad to hear that Lee & Gibril provided such amazing and polite service while assembling your new bed and removing the old one! Our team takes pride in being professional and leaving our customer's space clean and tidy. Thank you for choosing our business, Megan at Customer Care
The lady who helped us (Sharon from Tamworth)
The lady who helped us (Sharon from the Tamworth branch) was extremely helpful & very knowledgeable about the mattress’s. Asked what we needed in a mattress & showed us different ones. She also left us alone for a while to discuss which I appreciated very much. Well done Sharon. Thankyou.
22 de julho de 2025
Resposta da Bensons For Beds - Tamworth517
Thank you for sharing your positive experience with Sharon at our Tamworth branch! We pride ourselves on providing knowledgeable and helpful staff who assist in finding the perfect mattress for our customers. We are happy to hear that Sharon was able to give you the time and space to discuss your options. We will be sure to pass on your kind words to her. Thank you for choosing us and we hope to see you again soon, Megan at Customer Care
Resposta da Bensons For Beds - Tamworth517
Thank you so much for the positive feedback! Providing top-notch service in-store and during delivery is our top priority. We appreciate your support and hope to see you again soon! Megan at Customer Care
Dawn the lady that took our order at…
Dawn the lady that took our order at the Tamworth store wa so helpful and friendly and most importantly for me not at all pushy very professional
Mrs L Hunt
16 de julho de 2025
Resposta da Bensons For Beds - Tamworth517
Thank you so much for your kind words, Mrs. Hunt! We are thrilled to hear that Dawn provided excellent service at our Tamworth store. Our team strives to be helpful, friendly, and professional without being pushy. We truly appreciate you and hope to see you again soon, Megan at Customer Care
Chris was amazing could not do enough…
Chris was amazing could not do enough for us.There is an amazing choice of beds, well worth a visit
9 de julho de 2025
Resposta da Bensons For Beds - Tamworth517
Thank you for sharing your positive experience, ! It makes us happy to hear that our selection and customer service met your expectations. We can't wait to see you again at our store! Megan at Customer Care🛏️
All in all, a good experience!
The store was clean and welcoming. The sales lady Sharon was very pleasant and helpful but we did not feel rushed into making a purchase and were able to take our time before reaching a decision.
6 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Tamworth517
Thank you for your kind words! We strive to provide a clean and welcoming environment for all of our customers. We're glad Sharon was able to assist you without making you feel rushed. Come back soon, Megan at Customer Care
Great end to end experience…
Great service in-store and was very helpful and showed us the various models based on what we were looking for. We had been to a few other companies beforehand which was not as helpful so your sales person done a good and friendly job. The delivery and installation team was excellent, good comms beforehand to say when they would arrive and very professional, polite and thoughtful when carrying the items into the house and the installation themselves - well done Gary and James 👍👍
27 de junho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Tamworth517
We're happy to hear that you received great service in-store Linda! It's wonderful that our team was helpful in showing you the various models and that the delivery and installation team were excellent. We appreciate your positive feedback. Take care, Megan at Customer Care
Good service and help with choices.
27 de junho de 2025
Resposta da Bensons For Beds - Tamworth517
We're glad you found our service helpful and our assistance with your choices beneficial. Thank you. Take care, Megan at Customer Care
Well informed staff help to guide us to…
Well informed staff help to guide us to what we were looking for
5 de junho de 2025
Resposta da Bensons For Beds - Tamworth517
We appreciate your positive feedback! We're glad our well-informed staff could guide you effectively. Thank you for choosing us, Megan at Customer care
Professional, courteous and knowledgable
We were left to our own devices but when we asked for help were given clear information from a professional which allowed us to make good decisions.
4 de junho de 2025
Resposta da Bensons For Beds - Tamworth517
We're happy to hear that our clear and professional guidance helped you make informed decisions when you needed assistance. Thank you for your positive feedback, Megan at Customer care
There’s more to understand about a bed…
There’s more to understand about a bed than you think, with all the new technologies. We listened and learned so much, thanks to the staff and their time with us. We did feel it was just as important too them as it was too us in choosing the right one.
30 de maio de 2025
Resposta da Bensons For Beds - Tamworth517
We appreciate you taking the time to share your experience. We're so glad to hear that our staff's expertise helped you navigate the world of beds and choose the right one for your needs. It's important to us that you find the perfect one. Take care, Megan at Customer Care
We called to look at beds and Sharon…
We called to look at beds and Sharon was very helpfull and advised us the best one to suit our needs and we ordered one .
28 de maio de 2025
Resposta da Bensons For Beds - Tamworth517
We are happy to hear that you found the perfect bed to suit your needs! We appreciate you taking the time to leave us such positive feedback regarding our service. Thank you, Megan at Customer Care
Good all round knowledge of the staff
Good all round knowledge of the staff.
Friendly people.
8 de maio de 2025
Resposta da Bensons For Beds - Tamworth517
"We are thrilled to hear that our staff's knowledge and friendliness made for a positive experience. Thank you for choosing our business!"
Resposta da Bensons For Beds - Tamworth517
Thank you for the kind words! We take pride in providing top-notch customer service and are grateful for the positive feedback. Looking forward to serving you again soon.
Friendliness
6 de maio de 2025
Resposta da Bensons For Beds - Tamworth517
Thank you so much for your kind words about our team's friendliness! We strive to create a welcoming and positive experience for all of our customers. We appreciate your support and hope to see you again soon! Sleep well,
Team Bensons💜
Really helpful staff
20 de abril de 2025
Resposta da Bensons For Beds - Tamworth517
Thrilled to hear that our staff provided excellent assistance! It's always our goal to make sure our customers have a positive and helpful experience. Thank you for your trust and support!
Sleep well, Team Bensons💜
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