From start to finish, our experience with Bensons for Beds has been first rate. We bought a mattress, which was delivered quickly and efficiently. I was informed of delivery time several times to ensu... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoRiviera Way, TQ2 7AP Torquay, Devon, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered a power ottoman bed with delivery, installation and removal of old items arranged. Kept upto date by email and, on the day of delivery bed duly arrived after a difficult journey trying to get... Ver mais
A empresa respondeu
We visited Torquay, just before Christmas, but life got in the way and we didn't get the bed we wanted. We returned in May, George remebered us and sorted us out the the most perfect Tempur mattress... Ver mais
A empresa respondeu
Steve & George where absolutely brilliant, full of information & knowledge. Helped us find our perfect mattress. Talked us through the process with respect & understanding. Well done. I highly rec... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Torquay Riviera Way
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Riviera Way, TQ2 7AP, Torquay, Devon, Reino Unido
4,7
Excelente
192 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly staff in your Torquay branch.
The Staff in your Torquay branch were so helpful and polite. They made me feel welcome even though I had gone to have a mattress exchanged.
22 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Have not received the Bed and you are…
Have not received the Bed and you are asking me to review now ?.
14 de agosto de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
Hello Mr White,
We sincerely apologise. We can see that your delivery has taken place and have contacted you to help further.
Thank you,
Megan | Customer Care Specialist
George was helpful and patience gave us…
George was helpful and patience gave us his advice and let me make the decisions. There was no rush. He gave good advice all road.
10 de agosto de 2026
Great service
Very helpful order was on time and kept me up to date until delivery
13 de agosto de 2026
We have recently purchased 2 beds from…
We have recently purchased 2 beds from you and both were delivered. The guys were so friendly and very careful taking the beds to the rooms we wanted them. Definitely recommend and will use again.
10 de agosto de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear you had such a positive experience with your recent bed purchases and that our delivery team was friendly and careful. We truly appreciate your recommendation and look forward to serving you again!
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent experience
Excellent choice in store, helpful staff, quick availability and a super delivery experience. Would recommend to anyone.
5 de agosto de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you so much for your kind words! We strive to provide friendly and professional service and we are happy to hear that our advice was helpful to you. We appreciate your support and hope to assist you again in the future.
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you so much for the kind words! Our team strives to provide top-notch service to all of our customers. We are thrilled to hear that our staff was able to assist you with their expertise. Thanks for choosing our business!
Helpful in-store service
Helpful in-store service.
Staff warm, clear and friendly
1 de agosto de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear you found our in-store service helpful and our staff warm, clear, and friendly. Thank you for sharing your positive feedback!
Team Bensons
From start to finish
From start to finish, our experience with Bensons for Beds has been first rate. We bought a mattress, which was delivered quickly and efficiently. I was informed of delivery time several times to ensure a shorter waiting time and the guys that delivered were friendly and professional. Will definitely be recommending them. There are a lot of companies who would do well to look at their level of service and efficiency.
30 de julho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear about your first-rate experience with us! It's wonderful that your mattress was delivered quickly and efficiently, and that our delivery team was friendly and professional. We truly appreciate your recommendation!
Team Bensons
Resposta da Bensons For Beds - Torquay Riviera Way
We are so pleased to hear you had such a positive experience with both our in-store and delivery service. Thank you for your wonderful feedback!
Team Bensons
Friendly advice in-store updates on…
Friendly advice in-store updates on delivery and time slots were 2 hour window plus a call from the driver on the morning. I felt like I was getting customer service 100% recommend 😁👍
22 de julho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for your wonderful review! We're delighted to hear that you received friendly, helpful advice in store and felt well informed throughout the delivery process. It's great to know that the delivery updates and driver's call helped make everything smooth and stress-free.
Thank you for your recommendation and for choosing us. We hope you enjoy your new purchase!😊
Fast efficient and on time
25 de julho de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for your review! We're delighted to hear that you found our service fast, efficient, and on time. Providing a smooth and reliable experience for our customers is always our goal, so it's great to know we delivered on that for you.
We really appreciate your feedback and thank you for choosing us. Enjoy your new purchase! 😊
Good staff
Very nice chap who served me. He was very efficient. Answered any questions I had.
22 de julho de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear that our team member was very efficient and answered all your questions. Thank you for your kind feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Salesman was excellent
Salesman was excellent. We are both 79 and I have Spinal Stenosis and a bit deaf. Took his time to ensure we got the right bed. Excellent service
15 de julho de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We are so pleased to hear that our salesperson took the time to ensure you found the perfect bed. It's wonderful to know you received excellent service.
Team Bensons
Delivery team was very friendly and…
Delivery team was very friendly and help carry on my bed up to my bedroom.
11 de julho de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased to hear that our delivery team was friendly and helpful in carrying your bed to your bedroom! Thank you for your kind feedback.
Positive experience
From the time I ordered to when the bed was delivered I was kept updated on a regular basis. I would definitely recommend.
6 de julho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased you were kept updated regularly from the time you ordered until your bed was delivered. Thank you for your recommendation!
Excellent service
Excellent service and extremely helpful and courteous installation team. Well done
22 de junho de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Torquay Riviera Way
We're glad to hear you had an excellent experience with our team. Thank you for your kind words.
Team Bensons
Friendly sales person ,no pressure
Friendly sales person ,no pressure. Good information on delivery. Delivery people pleasant.
7 de junho de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
Thank you for your kind words. We are so pleased to hear you had a great experience.
Team Bensons.
Great experience
Knowledgeable shop staff. Understood our needs. Quick delivery date. 2 hour window. Great tracking app. Polite delivery drivers. Very pleased
29 de maio de 2026
Resposta da Bensons For Beds - Torquay Riviera Way
We're so pleased our team understood your needs, and you appreciated the quick delivery and tracking. Thank you for your kind feedback.
Team Bensons
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.