Hannah in Witney was extremely knowledgeable and helpful about the various mattresses and made our purchase easier. Brian and Janis were careful and friendly delivery men who kept us informed about... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The service in store was excellent. All promised services happened as we were told. We were kept informed at all stages. The delivery tracking system was extremely useful and the delivery team... Ver mais
A empresa respondeu
Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Kno... Ver mais
A empresa respondeu
Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Witney Woolgate581
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, Reino Unido
- 1993702786
4,9
Excelente
382 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service from start to finish
Still getting used to it, but I do love how comfortable it is compared to my old mattress. The service from purchase to keeping me up to date with what’s happening to the delivery was excellent.
This is why I would definitely go back to Bensons
29 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
We're happy to hear you're finding the mattress comfortable and that you were kept informed about your delivery. We appreciate your feedback and are so glad you had a great experience!
Great experience all round
Great experience in store helping me choose the right mattress and ordering , very good at updating on delivery and excellent service delivery and build . Would highly recommend
25 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
We're glad that you had a great in-store experience while choosing your mattress! It's fantastic to hear that you were well-informed regarding delivery and that the delivery and build service was excellent. Thank you for the recommendation!
Excellent customer care and product…
Excellent customer care and product knowledge and good delivery and installation time
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Witney Woolgate581
We appreciate your positive feedback. We're happy to hear you received excellent customer care, product knowledge, and timely delivery and installation.
Great service from start(in the shop)…
Great service from start(in the shop) to finish(delivery) kept us informed every step of the way
23 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
We appreciate you sharing your positive experience! We're so glad to hear that you were kept informed and received great service from start to finish.
The sales lady in Witney fantastic so…
The sales lady in Witney fantastic so welcoming it was all great we ended ups being mates lived it the delivery men fab great would recommend to everyone
19 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
We're delighted that you felt so welcome and enjoyed such great service from our sales lady and delivery team! We appreciate your recommendation!
Seamless service from start to finish
Seamless service from start to finish. All personnel from the salesperson to the delivery team were without exception competent and charming.
15 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
We're delighted to hear about your seamless experience! It's wonderful that everyone, from sales to delivery, was competent and charming. We appreciate your positive feedback!
A very professional sales person
A very professional sales person, very knowledgeable in all aspects of marketing, all in all a most satisfactory experience.
17 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
We appreciate you sharing your experience! We're happy to hear that our sales team member's knowledge and professionalism led to a satisfactory experience.
Bought a bed and mattress from Benson…
Bought a bed and mattress from Benson for Beds in Witney and was very pleased with the service. Evy was a great help in assisting us with our purchase
13 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
We’re delighted to hear you had such a positive experience at our Witney store and that Evy provided excellent support in helping you choose the perfect bed and mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful staff
Very helpful staff who gave us good advice with our choices. Many thanks
6 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
Thank you for your 5 star review Laurence! We’re so glad our advice helped you find the right choice. 😊
Come back and visit us anytime!
Megan at Customer Care
Bensons For Beds Witney
We were made very welcome on entering the store. Hannah was very helpful and we found her advice really valuable when choosing a new mattress. The ordering process was very simple and we look forward to taking delivery soon.
6 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
Thank you for sharing your experience Lynda! We’re delighted to hear you felt welcome and that Hannah’s advice helped you choose the perfect mattress. We appreciate your kind words and look forward to delivering your new mattress soon!
We truly appreciate your feedback.
Megan at Customer Care
Staff in Witney shop excellent
Staff in Witney shop excellent. Very patient and understanding of our needs. Nothing was too much trouble. Evie was so helpful. Thank you.
2 de dezembro de 2025
Resposta da Bensons For Beds - Witney Woolgate581
Thank you for your lovely feedback Joan! We’re so glad the Witney team—and especially Evie—made your experience so easy and stress-free. We’ll make sure they see your kind words,
Megan at Customer Care
Great service and very helpful and…
Great service and very helpful and polite staff especially Hannah
5 de janeiro de 2026
Resposta da Bensons For Beds - Witney Woolgate581
We’re thrilled you had a fantastic experience Mr Walker! Hannah and the team will be delighted to hear your feedback.
Come back and visit us anytime!
Megan at Customer Care
Resposta da Bensons For Beds - Witney Woolgate581
Thank you for your feedback! We’re delighted you enjoyed the experience and received excellent service.
Thanks again for your support—it means a lot!
Megan at Customer Care
Hannah at Witney
Hannah at Witney was excellent in every way and produced a deal on an ex-display mattress, ex shop, I could not refuse.
11 de dezembro de 2025
Resposta da Bensons For Beds - Witney Woolgate581
We’re so pleased to hear Hannah went above and beyond for you! Securing a fantastic deal on an ex-display mattress and making the process smooth is exactly what we aim for. 💜 Thank you for your positive review – Lauryn at Customer Care
Friendly approachable staff
Friendly approachable staff. Shown by staff exactly what asked for and took no time at all. Only downside was the delivery date. But as it is Xmas this was expected. Able to arrange and rearrange with minutes. Recommended.
16 de dezembro de 2025
Resposta da Bensons For Beds - Witney Woolgate581
We appreciate your positive feedback regarding our team's friendliness and efficiency. We're happy to hear that you found what you needed quickly. We acknowledge the delivery timeframe was not ideal due to the Christmas season. Thank you for recommending us.
Hanna was amazing.very polite.happy…
Hanna was amazing.very polite.happy lovely smile.nothing was to much trouble.explained about different matteresss.very happy for you to try them.my son decided he wanted to upgrade to king size.went in next day.said to her and she changed it with big smile and said that was not any problem. super person to deal with. big asset to company.😀
15 de outubro de 2025
Resposta da Bensons For Beds - Witney Woolgate581
Thank you for such wonderful feedback! We’re thrilled Hanna made your experience so easy and enjoyable. We’ll make sure she sees your kind words,
Megan at Customer Care
Very polite and helpful staff
Very polite and helpful staff. Information and staff advise helped make my choice.
7 de dezembro de 2025
Resposta da Bensons For Beds - Witney Woolgate581
Thank you for taking the time to leave us this review. We really do appreciate it. - Stewart - Bensons team
The assistant was super helpful
The assistant was super helpful, pleasant, went to no end of troubl.e An excellent representative of your company
1 de dezembro de 2025
Resposta da Bensons For Beds - Witney Woolgate581
Thanks very much for your positive feedback!
Resposta da Bensons For Beds - Witney Woolgate581
We're happy to hear that you had a positive experience. Thank you for your feedback about our service.
Evy from WITNEY Oxfordshire
Your staff member, Evy, from the Witney branch made our experience of buying a new mattress a very easy enjoyable experience. And your human chat box was the most helpful and reliable with all my questions that I have ever experienced with a chat box setup. Full marks!
28 de novembro de 2025
Resposta da Bensons For Beds - Witney Woolgate581
We're happy to hear that your mattress purchase was easy and enjoyable, and that our Witney branch staff and online support were so helpful. We appreciate your full marks and are grateful for your feedback!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.