Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... Ver mais
Localização
Trocar localizaçãoUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup... Ver mais
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted. He also made the buying process very straightforward, sharing the many opt... Ver mais
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Worcester722
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Reino Unido
- 1905759726
4,8
Excelente
608 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We knew what we wanted but the staff in…
We knew what we wanted but the staff in store were efficient, the delivery drivers were so polite & we’re in took out mattress away & put our new one in within 10 mins, excellent service
19 de abril de 2026
Resposta da Bensons For Beds - Worcester722
Thank you for your feedback. We’re pleased to hear that our in‑store team were efficient and that the delivery drivers were polite and quick in removing your old mattress and setting up the new one. It’s great to know the service was excellent throughout.
Thank you for your positive review – Lauryn at Customer Care 💜
What a wonderful experience
What a wonderful experience. From walking into the store to delivery it was great.
Store advice, ease and understanding without pressure was welcomed. Communication through the process and finally the delivery by Gary and Warren was cheerful, polite, respectful and jolly lovely men.
In a world we’re service like this should be the norm, this entire process was excellent. Thank you
16 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Worcester722
Thank you so much for this wonderful feedback! We’re delighted you felt supported throughout, and we’ll be sure to pass your kind words on to Gary and Warren — they’ll be chuffed 😊
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist
Great customer service
Great customer service, very smooth transaction from saleroom to delivery , great experience. Loving a Tempur mattress
13 de abril de 2026
Resposta da Bensons For Beds - Worcester722
Thank you for the great feedback! 😊 We’re delighted to hear everything ran smoothly from the showroom to delivery and that you’re loving your Tempur mattress. Enjoy the comfort,
Megan | Customer Care Specialist🛏️✨
Great customer service from start to…
Great customer service from start to finish, even after a delivery problem the customer service to resolve this issue was very impressive. We would highly recommend Bensons for Beds. Thank you 🤩
11 de abril de 2026
Resposta da Bensons For Beds - Worcester722
We're so happy to hear about the great support you received! It's wonderful that our team resolved the delivery issue effectively. We appreciate your recommendation and feedback.
Team Bensons
Everything went well
Everything went well. Staff friendly and helpful in particular simon at Worcester blackpole.
11 de abril de 2026
Resposta da Bensons For Beds - Worcester722
We're happy to hear that everything went well for you! It's great to know our staff were helpful. We appreciate your positive feedback.
Team Bensons
Arrived with my bed
Arrived with my bed , felt sorry for the gentlemen who had the trainee with him as the trainee clearly was just not listening to him . However I’m happy with the bed at the moment little
Bit anxious due to the amount of
Times the gentlemen told the trainee no you’ve
Done that wrong so hopefully there won’t be any issues
13 de abril de 2026
Resposta da Bensons For Beds - Worcester722
We appreciate you sharing your delivery experience and are glad you are happy with the bed.
We're sorry to hear about the issues you witnessed during the trainee's learning process and any anxiety this may have caused. We value your feedback.
Team Bensons
Very helpful and friendly staff
6 de abril de 2026
Resposta da Bensons For Beds - Worcester722
We're so glad our staff was helpful and friendly! We appreciate your feedback and support.
Team Bensons
Excellent service and quick delivery on…
Excellent service and quick delivery on time
11 de abril de 2026
Resposta da Bensons For Beds - Worcester722
Suzanne Franklin,
We're delighted to hear that you received excellent service and quick, on-time delivery. Thank you for sharing your positive experience with us!
Team Bensons - Jessica
Both Simon and Gary took their time and…
Both Simon and Gary took their time and were very pleasant and knowledgable about their products - without being pushy or trying to force us into a decision.
Thoroughly recommended and will use again.
6 de abril de 2026
Avaliação não solicitada
Resposta da Bensons For Beds - Worcester722
Thank you! Simon and Gary will be delighted — knowledgeable, pleasant, and no pressure is exactly what we aim for 😊
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
Buying the bed was easy at showroom
Buying the bed was easy at showroom. Assistant was helpful and cheerful. Plenty of hoice
5 de abril de 2026
Resposta da Bensons For Beds - Worcester722
Thank you for your feedback! 😊 We’re pleased to hear buying the bed was easy, the assistant was helpful and cheerful, and that there was plenty of choice. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💜
Resposta da Bensons For Beds - Worcester722
We appreciate your kind words! 😊 We're so pleased to hear you received excellent and helpful service in our store. Thank you!
Good service
Good service, nice mattress. Bit of a hiccup with the paperwork and delivery at 7am a shock to the system!
3 de abril de 2026
Resposta da Bensons For Beds - Worcester722
Thank you for your feedback! We’re glad you’re happy with the service and your new mattress. Sorry about the paperwork hiccup and the early delivery — 7am can definitely be a shock! We appreciate you letting us know,
Megan | Customer Care Specialist😊
Friendly staff who are not pushing for a sale
Greated as soon as we walked in, asked what we were looking for. Pointed us in the right direction then left alone to make a decision, not pushing for a sale.
3 de abril de 2026
Resposta da Bensons For Beds - Worcester722
Thank you for your feedback, Susan! 😊 We’re really pleased to hear you were greeted straight away, guided in the right direction, and then given space to decide without any pressure. That’s exactly the experience we aim to provide at our Worcester store. We really appreciate you sharing this,
Megan | Customer Care Specialist
Resposta da Bensons For Beds - Worcester722
Thank you for the great feedback! We’re so glad you enjoyed the friendly service and helpful advice — that’s what we’re here for,
Megan | Customer Care Specialist😊✨
Niel was very friendly and informative
Niel was very friendly and informative, telling us all the differences in mattress’s, he was not pushy and was listening to our needs. we look forward to to receiving lour new beds
28 de março de 2026
Resposta da Bensons For Beds - Worcester722
Thank you for the lovely feedback! We’re so glad Niel took the time to explain the differences, really listened to your needs, and made the experience relaxed and enjoyable. We hope you love your new beds when they arrive,
Megan | Customer Care Specialist✨
Enjoyed the service
30 de março de 2026
Resposta da Bensons For Beds - Worcester722
Thanks so much — great to hear you enjoyed your experience Susan!
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist✨
unexpected purchase with my partner
Me and my partner went into Bensons for beds to view prices so we knew what to save for. We narrowed down our choice of bed and spoke to Employee Neil who made our experience fun and the financial workings out simple to understand whilst also taking our thoughts and feelings into account. Me and my partner felt welcome and I'd really recommend going there to anyone needing a mattress/frame/both. The prices are also fair and reasonable with bundles included.
28 de fevereiro de 2026
Resposta da Bensons For Beds - Worcester722
Thank you so much Nelly! We’re delighted you and your partner had such a great experience with Neil. Wonderful to hear he made everything easy to understand and helped you feel welcome. Really glad you found the perfect options at fair prices — we truly appreciate the recommendation,
Megan at Customer Care!💜
I knew what I wanted and it was a quick…
I knew what I wanted and it was a quick simple transaction
24 de março de 2026
Resposta da Bensons For Beds - Worcester722
Thanks for the great review Mr Bryan! Love a quick and easy transaction — glad you got exactly what you wanted without any fuss!
Sleep well,
Megan at Customer Care💜
Resposta da Bensons For Beds - Worcester722
Thanks for the great review Graham! Always happy to help without any pressure — expert advice made easy!
Sleep well,
Megan at Customer Care🌟
Excellent delivery
The delivery people gave plenty of warning they were on their way. They were really polite, friendly, took the mattress upstairs and even took their shoes off before they went upstairs.
20 de março de 2026
Resposta da Bensons For Beds - Worcester722
Thanks for the lovely review Tina! So glad the delivery team kept you updated, were super polite, and even took their shoes off — that’s service with a smile. Enjoy your new mattress,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.