The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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Veja o que dizem as avaliações
Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... Ver mais
A empresa respondeu
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
A empresa respondeu
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
A empresa respondeu
Detalhes da empresa
Sobre Bensons For Beds - Yeovil685
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contato
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, Reino Unido
- 1935848746
4,8
Excelente
518 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The sofa-bed was delivered exactly on…
The sofa-bed was delivered exactly on time and was placed in the room of my choice quickly, quietly and with courtesy and essential information given about the item’s setup.
I understand why the team didn’t unpack it but as I am in my mid-eighties it would help if that was an option offered on purchase.
31 de outubro de 2025
Resposta da Bensons For Beds - Yeovil685
We're happy to hear that the sofa-bed delivery was prompt, courteous, and informative. We appreciate your feedback regarding the unpacking service- We'll explore how to make this service available in the future.
Thank you for your feedback,
Megan at Customer Care
Staff very friendly and helpful
Staff very friendly and helpful. Gave us all the information we needed to enable us to choose what was right for us.
12 de outubro de 2025
Resposta da Bensons For Beds - Yeovil685
We appreciate you sharing your experience. We're happy to hear that our staff was friendly and helpful, and provided the information you needed to choose. Thank you for your review – Lauryn at Customer Care 💜
Bensons For Beds Yeovil
Friendly, helpful and knowledgeable staff.
Well presented showroom.
27 de setembro de 2025
Resposta da Bensons For Beds - Yeovil685
We appreciate your feedback! We're glad you found our staff friendly, helpful, and knowledgeable, and that you liked our showroom.
Thank you,
Lauryn at Customer Care
The price is reasonable and staff very…
The price is reasonable and staff very friendly
25 de setembro de 2025
Resposta da Bensons For Beds - Yeovil685
Thank you for your feedback!
We’re glad you found our prices reasonable and our staff friendly. We appreciate your support, Megan at Customer Care
explain everything very well and very…
explain everything very well and very helpful.
23 de setembro de 2025
Resposta da Bensons For Beds - Yeovil685
Thanks so much! I’m happy to hear everything was clear and helpful. Take care, Megan at Customer Care.
Excent Sales Service!
Greeat selection but, 1st and foremost was the knowledge and professional yet friendly attitude of the salesperson in the Yeovil Store. Tracy was informative, professional and friendly and made the process easy.
21 de setembro de 2025
Resposta da Bensons For Beds - Yeovil685
We appreciate you sharing your experience. We're happy to hear that our salesperson in Yeovil provided a great selection, knowledge, and a friendly attitude, making the process easy. We value your feedback!
Thank you,
Lauryn at Customer Care.
Andrew was very helpful in us choosing…
Andrew was very helpful in us choosing our mattress. He really took the time to explain the mattress's and what was good for the way we both slept. I really felt like we made an informed choice and now are looking forward to getting our mattress soon.
23 de setembro de 2025
Resposta da Bensons For Beds - Yeovil685
We're happy to hear that our team member was so helpful in guiding you toward the perfect mattress. It's great to know that you feel confident in your decision, and we appreciate your positive feedback. We hope you enjoy your new mattress!
Thank you,
Lauryn at Customer Care.
Very helpful and informative in store…
Very helpful and informative in store to get to a decision on what we were buying. Not able to comment yet on the outcome and delivery aspects but in store experience was positive and easy.
4 de setembro de 2025
Resposta da Bensons For Beds - Yeovil685
We appreciate you taking the time to share your in-store experience with us. We're happy to hear that our team was helpful and informative during your decision-making process. We look forward to delivering your new order to you,
Megan at Customer Care😊
Andrew was nice with good sense of…
Andrew was nice with good sense of humor. Even with is leg pain he was still very professional and kind.
1 de setembro de 2025
Resposta da Bensons For Beds - Yeovil685
We appreciate you taking the time to share your kind words! We're happy to hear that the service was professional and enjoyable, even with the challenges faced.
Take care, Megan at Customer Care
Tracy was lovely and not at all pushy
Tracy was lovely and not at all pushy. She advised us on exactly what we needed.
28 de agosto de 2025
Resposta da Bensons For Beds - Yeovil685
We're happy to hear that you had such a positive experience! We appreciate you mentioning the helpful advice you received. Thanks for your feedback, Megan at Customer Care
Tracey was so helpful and made sure I…
Tracey was so helpful and made sure I was happy with the bed I have purchased.
23 de agosto de 2025
Resposta da Bensons For Beds - Yeovil685
Thank you for your positive feedback! We pride ourselves on providing excellent customer service and we're thrilled to hear that Tracey was able to assist you with your bed purchase. Your satisfaction is our top priority!
It should have been a perfect…
It should have been a perfect experience but my bed has arrived damaged. I submitted photos through the online customer care portal but have heard nothing. Sales and delivery excellent. After care - not so much.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Yeovil685
We regret to learn your bed arrived damaged and you've not heard back after submitting photos. We appreciate your feedback. We have contacted you today to put a resolution in place for you.
Thank you for your patience,
Megan at Customer Care
Excellent service from knowledgeable…
Excellent service from knowledgeable and friendly staff
8 de agosto de 2025
Resposta da Bensons For Beds - Yeovil685
Thank you for your kind words! We pride ourselves on providing top-notch service with a smile. We're always here to help with any questions you may have. See you again soon, Megan at Customer Care
Great professional service
Great service from the sales department process right through to the delivery team who were great. Everyone working for Bensons has been polite knowledgeable and enthusiastic. Refreshingly great professional customer service! They do what they say they will. Thank you.
31 de julho de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Yeovil685
Thank you for choosing Bensons! We are grateful for your kind words about our sales & delivery teams. Our commitment to exceptional customer service is what sets us apart. We look forward to welcoming you back in the future, Megan at Customer Care
Excellent
Excellent staff good knowledge, explained everything in great detail including all options on how to pay / finance. All questions were answered with no hesitation
Thankyou
2 de agosto de 2025
Resposta da Bensons For Beds - Yeovil685
Thank you so much for your kind words! We take pride in providing exceptional customer service and educating our clients about all payment and financing options. It's our pleasure to answer any questions you may have. Thank you for choosing our business, Megan at Customer Care
Very helpful staff and good…
Very helpful staff and good communication from the company
5 de agosto de 2025
Resposta da Bensons For Beds - Yeovil685
Thank you for the positive review! Our team is dedicated to providing excellent customer service and clear communication. We appreciate your business and look forward to serving you again in the future.
Great experience and customer service
My husband and I had a great experience at Bensons for beds Yeovil. Tracy was super helpful and very very patient with us. She showed us so many options. Also helped with our decision when we were spoilt for choices. Several offers and nice selection of mattresses and bed frames. Thank you Tracy!
1 de julho de 2025
Resposta da Bensons For Beds - Yeovil685
Thank you for choosing Bensons for Beds Yeovil! We're thrilled to hear that Tracy provided you with excellent service and helped you find the perfect mattress and bed frame. We appreciate your kind words and look forward to seeing you again, Megan at Customer Care
I was able to walk in the store and…
I was able to walk in the store and look around for a few minutes and then a assistant came across and helped me with what I was looking for. Did not push the most expensive one. Leah is the name of the assistant she made me fill at ease all the time from start to finish off with buying my bed .
1 de julho de 2025
Resposta da Bensons For Beds - Yeovil685
Thank you for the positive feedback! We're glad that Leah provided you with excellent and attentive service. Our goal is to always make our customers feel comfortable and satisfied with their shopping experience. We hope you enjoy your new bed,
Megan at Customer Care
New bed
very friendly and helpful staff goods arrived on time.
Workmen put bed in place and were very helpful would buy from them again
7 de maio de 2025
Avaliação não solicitada
Resposta da Bensons For Beds - Yeovil685
We're happy to hear that our staff was friendly and helpful, and that your goods arrived on time. We appreciate your feedback and hope you love your new order. Take care, Megan at Customer Care
Comprehensive knowledge of the product Staff that dealt with us had a…
Staff that dealt with us had a comprehensive knowledge of the product.
25 de maio de 2025
Resposta da Bensons For Beds - Yeovil685
We appreciate your feedback and are pleased to hear our staff's product knowledge met your needs. We hope to assist you again in the future. Take care Barry, Megan at Customer care
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