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Bespoke Gifts Avaliações 

211
•
O TrustScore é 5 de um total de 5

4,8

Loja de Souvenirs
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Got a beautiful donegal quilted ash wooden Lego block made for my niece with her DOB, starsign, her name and her parents names & a beautiful poem on it, it’s so beautiful with the local wood grain an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered a pet memorial candle and a family tree, they were a lovely personalised gift to give. Both Louisa and Aaron from Bespoke could not have been any more helpful they messaged and sent photos... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently ordered and received the most beautiful personalised wooden Santa boards. Delighted with them and to support an Irish, family business. Aaron, one of the owners even followed up delivery wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Your company was excellent service. The personal touch of speaking to somebody regarding an order made it so much easier. Excellent quality products at affordable prices. I would rate your company a... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs

Escrito pela empresa

Bespoke Gifts is a family-owned business based in Ballybofey, County Donegal, Ireland. We specialise in creating personalised and custom-made gifts for all occasions, such as birthdays, weddings, anniversaries, and more. Whether you are looking for a unique Lego frame, a cosy cushion, a stylish mug, or a thoughtful card, we have something for everyone. Our products are handmade with love and care, using high-quality materials and techniques. We also offer fast and reliable delivery with An Post, so you can receive your order in no time. At Bespoke Gifts, we value our customers and their satisfaction. That’s why we always strive to provide excellent service and support, from the moment you place your order until you receive it. We are happy to answer any questions you may have, and we welcome your feedback and reviews. We believe that personalised gifts are the best way to show your love and appreciation to your friends and family, and we are honoured to be a part of your special moments. Visit our website at bespokegifts.ie to browse our wide range of products and find the perfect gift for yourself or your loved ones. You can also follow us on Facebook and Instagram to see our latest creations and promotions. Thank you for looking at Bespoke Gifts, and we hope to hear from you soon! 😊

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

211 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(211)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great customer service

There was a minor issue with my order and once I emailed, they sorted it for me right away! No issues! Would highly recommend!

30 de novembro de 2023
Avaliado com 5 de um total de 5 estrelas

Good quailty

Never used this site before so wasn’t unsure of the quality, but it didn’t disappoint. I got a personalised Christmas Eve board it was really cute and made of good material.
I also received the order within the week would order from them again.

27 de novembro de 2023
Avaliado com 4 de um total de 5 estrelas

I'm so happy about it

I'm so happy about it. You even wrote more than what I expected. It means a lot. Thanks.

23 de novembro de 2023
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Resposta da Bespoke Gifts

Thanks so much for the review it means a lot, may I ask why the 4* and not 5* we would love the feedback to improve our service and have every customer getting the 5* feeling with our family business.

Avaliado com 5 de um total de 5 estrelas

Great Experience

I just happened across this website by accident and decided to order a couple of things, even before delivery I ordered some extra personalised items as I wanted them for Christmas so timing could have been an issue but here we are just into December and I have everything I ordered, very easy website to manoeuvre around, very personalised service, they had a couple of questions regarding my order and contacted me to double check everything. I was extremely happy with my products and the treatment I received.

7 de novembro de 2023
Avaliado com 3 de um total de 5 estrelas

The boxes were nice but they arrived…

The boxes were nice but they arrived unwrapped just in a cardboard box and they both had black fingerprint marks on the side. Thank you for reply Bespoke gifts and yes the workman ship was not faulted or damaged I was just disappointed to see marks on them and yes a one star review was harsh , I also acknowledge your ethos regarding waste of packaging .I have purchased gifts in the past and will do so in the future with no issues. I appreciate you contacting me also .

9 de novembro de 2023
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Resposta da Bespoke Gifts

Hi Linda,
Sorry to hear you were unhappy with your delivery this is the first time we have had any correspondence with yourself in relation to the issues you have raised.

Can you please send us any photos of the marks? You boxes were packed in a properly sized box and didn't require any other packaging to project them as the box supplied is quite sufficient and we as a company don't like to generate waste as it goes against our ethos. I feel a 1 star review based on that is a little unfair as the workmanship was not faulted in your comments and they arrived undamaged.

We would like to offer a 15% discount on any future orders as way of apology.

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