Really good customer service, they will help you with any of your dilemmas in a polite manner. I really like this booking site.
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Veja o que dizem as avaliações
Great service fast payments the reason for only 3 stars is that you cant watch the races on desktop. Upgraded to 5 stars having been contacted by Bet Bright they told me to install firefox and the... Ver mais
A empresa respondeu
Poor and sadly the same as most of the other online outfits. Initially thought they were different and something fresh in the market but ...oh dear. I joined Feb 17 and have made deposits of £1450 a... Ver mais
A empresa respondeu
Customer services are excellen and super quick to respond. They have some fantastic offers and also exclusive offers that have arrived by e mail and not appear on the site. 100 percent cashback on lo... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
BetBright brings the excitement of betting to you through our unique sports and casino betting service available online via desktop, mobile and tablet devices. 18+
Informações de contato
Heather House, Heather Road, Sandyford Industrial Estate,, D18 X2P7, Dublin, Irlanda
- +44 (0) 800 011 9630
- support@BetBright.com
- www.betbright.com
Good bonus offers quick payout
30 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Mr. Carr,
As one of the smaller operators, we need to make certain that our customers are kept engaged. One of the ways we do this is to offer great promotions. We are also abundantly aware that winnings need to be processed as quick as possible and therefore process payments on a regular basis.
Kind regards,
BetBright
An honest company with good offers
An honest company with good offers. Highly recommended.
30 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Howerd,
It's fair to say that transparency is key in this business more than others. We do our best to ensure that whatever it is that you need, the information is there on site. Should customers need a helping hand, we've got a dedicated Customer Support team that will be more than happy to elaborate on any given issue.
Kind regards,
BetBright
Great customer friendly service ..
Great customer friendly service ... 5 star ... Would definitely recommend ...
30 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Neil,
Really appreciate the positive feedback and rating. We'll make sure that Customer Support and the wider business are informed.
Kind regards,
BetBright
Resposta da BetBright
Hi Douglas,
Excellent! 😎
Kind regards,
BetBright
Overall betbright is great
betbright is great. One of the best betting sites
30 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Paul,
Thanks a mil! We're delighted to hear feedback like this and appreciate you holding us in such high esteem.
Kind regards,
BetBright
Did what is says on the Tin!
It was just fine; no problems!
30 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Andrew,
Happy to hear. Thanks for reviewing us.
Kind regards,
BetBright
Not much to say but all seems fair
Not much to say but all seems fair. Ive only placed a single bet which i won (so i'm happy for now ;)
They gave me a nice bonus on top which is always good.
Ill come back to edit if things change for the better or worse.
for now, thumbs up
30 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Marc,
Thanks for taking the time to review us. We're very confident that you'll continue to enjoy your experience with us.
Kind regards,
BetBright
Resposta da BetBright
Hi Michael,
Thanks for reviewing us. Glad to hear you find the site navigation easy to use and that your experience with Customer Support was great.
Kind regards,
BetBright
Everything I needed help with was…
Everything I needed help with was sorted within minutes
30 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Shane,
We're happy that your experience lived up to expectation. Thank you for reviewing us.
Kind regards,
BetBright
Very good service
Very good service, nice and friendly, helpful staff
25 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Gary,
Thanks a lot! We'll make sure to pass your comments onto the Customer Support team.
Appreciate you taking the time to review us.
Kind regards,
BetBright
Brilliant site
Brilliant site, great offers, great odds, great customer support great everything. I would highly recommend.
22 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Julie,
Wow, we're over the moon with you're review - thanks a mil!
Kind regards,
BetBright
Great
Great easy to use live chat knew what they where talking about
22 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Phillip,
Thank you for taking the time to review us. We're glad to hear that you're enjoying your experience with us.
Kind regards,
BetBright
Friendly and concise advice
20 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi David,
Thank you for taking the time to review us. Glad to hear that when you needed a helping hand your query was resolved efficiently. Will make sure to pass on your comments to the Customer Support team.
Kind regards,
BetBright
Everything just seems to work really…
Everything just seems to work really well & good offers & odds
19 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi James,
We put a lot of effort and hard work in the background to give our customers the best experience out there.
Thanks for taking the time to review us and we appreciate your feedback.
Kind regards,
BetBright
Great service good odds
Great service good odds efficiently dealt and easy to deal with
19 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Ronald,
Thanks for taking the time to review us. We're thrilled that you are enjoying your experience and that when you've needed to touch base, your query efficiently handled.
Kind regards,
BetBright
Amazing bet site
Amazing bet site, great customer support, always happy to help with instant response time
Would highly recommend
Rob
18 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Rob,
Loving this review. We're over the moon that you're enjoying your experience with us.
Thank you for taking the time to review us.
Kind regards,
BetBright
Great company to deal with
Great company to deal with, great website, great customer service
18 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Ian,
We're very happy to hear you hold us in such high regard. We do our best to give our customers a great experience in every capacity and glad that this results in you enjoying your experience with us.
Thank you for taking the time to review us.
Kind regards,
BetBright
Worst betting company I have signed up…
Worst betting company I have signed up to. Really are one to avoid, website is inadequate and have unfair terms and conditions hidden away in small print. Ultimately felt cheated and scammed.
The terms and conditions are very sneaky, ensure you read all the small print as the website lacks basic functionality to help customers when using the bonus.
The company overview states that BetBright strive to make betting simple and to get rid of things that annoy customers. In my experience it is more complicated and convoluted than any other I have used, and in summary I was very annoyed.
17 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Andrew,
We're sorry that you feel this way however we cannot take the onus of customers not familiarising themselves with the mechanics of the welcome promotion.
When signing up with BetBright, customers initially come to a landing page with the significant terms of the promotion and the complete mechanics underneath. Throughout the registration process, the terms are one click away and to participate in the promotion customers need to Opt-In when depositing where the terms are again made readily available.
The promotion customers opt-in to is displayed on the promotions page as well as in the "My Account > My Promotions" section. Vital promotional information such as balances, playthrough progress (percentage as well as cash values), expiry date and qualifying bets are all easily accessible.
We have a help section that customers can visit which also help explain the mechanics of the wagering along with a wealth of information covering almost every query type.
Should customers have any queries in relation to the promotion we have a very helpful and professional Customer Support team, as can be seen from the myriad of reviews, that will be more than happy to answer any customer queries.
In summary, we can't be any more forthcoming with the promotional terms, mechanics, progress or further information needed.
Kind regards,
BetBright
Great customer support and loads of…
Great customer support and loads of free bets, only company I bet with.
16 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Luke,
We're delighted to hear that we're your #1. We'll make sure to pass on your feedback and thanks for taking the time to review us.
Kind regards,
BetBright
Only joined in the last few days but so…
Only joined in the last few days but so far I can say BetBright have knowledgeable staff; are quick to respond to questions and give answers; and resolve any issues with professionalism.
Also, the site is well set up and intuitive to use.
Hope the level of customer service continues, and that restrictions are not placed on accounts without factual, evidence-based explanations like a huge number of other bookmakers.
16 de julho de 2018
Avaliação não solicitada
Resposta da BetBright
Hi Craig,
Thanks for taking the time to review us. We very happy to hear that you're enjoying your experience with us, find our app easy to use and hold our Customer Support team in high regard. We'll make sure that your comments are circulated to the respective Department Heads.
Kind regards,
BetBright
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