Better - Greenwich Centre Library Avaliações 37

O TrustScore é 4.5 de um total de 5

4,3

The Greenwich Centre Library, 12 Lambarde Square, SE10 9HB Greenwich, London, GB


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Systems for changing home gym could be better. When I went from 2 gyms to 1, my membership was amended but because the new gym wasn't my 'home' gym, my access for the barriers at the new gym no lon... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I'm really torn, as I would like to give all positive feedback but sa recent experience has changed this. I've been with Better on a Swim membership since 2021. I enjoy going 3 times a week, the staff... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience at Better leisure in Greenwich, has been good the trainers are all brilliant if your first time they explain the moves and also ask if anyone has any injury and show you the easier versi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff at Better have been amazing, everyone I've dealt with have always gone above and beyond to Try and help me, a man called Wayne took on my problem and you could just hear in his voice he real... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Centro de lazer
  2. Academia de Ginástica
  3. Academia
  4. Piscina Coberta
  5. Biblioteca
  6. Piscina de Ar Livre

Escrito pela empresa

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Informações de contato

  • The Greenwich Centre Library, 12 Lambarde Square, SE10 9HB, Greenwich, London, Reino Unido

4,3

Excelente

O TrustScore é 4.5 de um total de 5

37 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Thanks for everything

Thanks for everything

20 de maio de 2026
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Naziya

Thanks for your review.

We appreciate you awarding us 5 stars.

It is great to hear that you are enjoying the Greenwich Centre and Woolwich Waves. We look forward to welcoming you back soon!

Kind regards

Rachel

Avaliado com 5 de um total de 5 estrelas

Much better!

I really enjoy visiting Better Gym & Library because of the personal trainer I see, the way it makes me feel managing my health and conditions, the diversity of ages and ethnicity, taking inspiration of others managing their fitness, poetry appreciation classes in the Library

14 de abril de 2026
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Clare, 

Thank you for your lovely feedback. 

We’re glad you’re enjoying your visits and your personal training sessions, and that they’re supporting your health and wellbeing.

It’s also great to hear you appreciate the diverse community and the poetry classes in the library.

We look forward to seeing you again soon.

Warm regards 

Azaria

Avaliado com 5 de um total de 5 estrelas

Referral from GP I have found so far it…

Referral from GP I have found so far it to be informative and very supportive. Enjoyed circuit group session and will be rebooking where possible

22 de abril de 2026
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Margaret

Thanks for your review.

We are so pleased to hear that you are enjoying The Greenwich Centre and, in particular, the circuit session.

We hope you continue to enjoy your Healthwise membership with Better.

Warm Regards

Rachel

Avaliado com 4 de um total de 5 estrelas

I have only just been inducted so…

I have only just been inducted so cannot really answer this yet but my wife has been a member for many years and apart from not having many classes for over 50s is happy with services.

23 de fevereiro de 2026
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi June,

Thank you for your review!

We're thrilled to hear that your and your wife's overall experience with us at The Greenwich Centre has been positive.

We also really appreciate your feedback regarding the number of fitness classes for those over 50.

We're more than happy to raise this with the wider team.

Thank you again for your feedback!

Warm Regards,

Kaisha

Avaliado com 5 de um total de 5 estrelas

Nice greeting from Sarah

Nice greeting from Sarah, she went through membership options. Also explained what I could do at gym

3 de março de 2026
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Amanda,

Thanks for your review.

We are so pleased to hear that Sarah at The Greenwich Centre was so helpful!

Warm Regards

Hazal

Avaliado com 3 de um total de 5 estrelas

I'm really torn

I'm really torn, as I would like to give all positive feedback but sa recent experience has changed this. I've been with Better on a Swim membership since 2021. I enjoy going 3 times a week, the staff are lovely, as well as the regulars I meet from time to time. I've been going to Aqua aerobics weekly for about 6 months at £10.30 per class plus my £40 a month membership fee. Thinking that a full membership might be a cheaper option, I spoke to Better only to find that as I turned 60, three years ago I could have been on their 60+ membership @ £40 per month, which includes full membership and classes included. I'm disappointed that I was not contacted and informed this was an option. Please do Better, Better. How many over 60s are you charging full price when they could benefit from being healthier with the full membership?

20 de fevereiro de 2026
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Eva,

Thank you for sharing this with us!

We do not routinely contact members to review their Membership options.

We outline in our Terms and Conditions that it is the member’s responsibility to ensure they are on the most suitable Membership type for their circumstances.

Please see clause 1.5 using the following link:
https://www.better.org.uk/legal-policies/terms

As we operate more than 250 facilities across the UK, we are unable to proactively contact members when they may become eligible for a different membership category.

However, we are always happy to help review your options

You are very welcome to contact our Customer Services team or speak with staff at your local centre, and we will gladly discuss the available memberships with you to find the option that best suits your needs.

Thank you again for your feedback!

Warm Regards,

Kaisha

Avaliado com 3 de um total de 5 estrelas

Systems for changing home gym could be…

Systems for changing home gym could be better. When I went from 2 gyms to 1, my membership was amended but because the new gym wasn't my 'home' gym, my access for the barriers at the new gym no longer worked and the person at reception couldn't rectify. Better's central phone number needed calling during work weekday work hours which isn't convenient but did work.
Shower and toilet facilities could be better too.
But the equipment and overall presentation other than the above is good.

3 de novembro de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

We truly appreciate your detailed and honest feedback, Larry. 

Thank you for highlighting what could be improved, as well as what you are enjoying at Greenwich Centre Library.

Kind Regards

Avaliado com 3 de um total de 5 estrelas

It's OK

The gym is fairly well run but occasionally machines are out of order and it takes a long time for them to be repaired. I think they ay have cut back on staff as you don't see them now in the gym and things like replacing paper for wiping down the equipment is erratic

8 de novembro de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi JK

Thank you for your review. 

We are glad you find the gym well run, and we are sorry to hear about the frustration with machines being out of order and taking too long to repair.

We have passed your feedback on to the General Manager, and we hope this will help resolve the issues you have raised. 

Kind Regards

Amir

Avaliado com 4 de um total de 5 estrelas

Good gym

Good gym
Clean and quiet in the mornings.
Staff are polite

Would love to see pumped up exercise balls though

22 de outubro de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Gary 

Thank you for your review.

It is great to hear that you are having a good experience at the Greenwich Centre and that the staff are providing a great service. 

We also appreciate your feedback on the exercise balls and will pass this on to the team to look into!

Kind Regards

Amir

Avaliado com 5 de um total de 5 estrelas

My coach Sarah is very professional yet…

My coach Sarah is very professional yet makes you feel very comfortable in the session. I am gaining knowledge of eating healthy and workouts you can fo that you don't have to break you back to do.

The facilities are good as well. Overall, I will recommend it to friends and family. Its a great place to be.

25 de setembro de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Khadie,

Thank you for your review!

We are so delighted to hear that you are enjoying The Greenwich Centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the centre!

Warm Regards

Hazal

Avaliado com 5 de um total de 5 estrelas

Rachel was great at helping me get set…

Rachel was great at helping me get set up. I just wish there was a bit more flexibility with the program so that you don't have to do all six weeks in one go.

30 de setembro de 2025
Avaliação não solicitada
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Aqsa,

Thanks for your review.

We are so pleased to hear that the staff at Greenwich Centre Library have been so supportive!

Warm Regards

Hazal

Avaliado com 4 de um total de 5 estrelas

Quick to respond to applications

Quick to respond to applications. Helpful finding solutions

19 de agosto de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Mohamoud,

Thank you for sharing your experience with us — we truly appreciate it.

We also want to thank you for your continued support.

Kind regards,

Sarah H

Avaliado com 5 de um total de 5 estrelas

Better is doing great in providing…

Better is doing great in providing lessons to children at competitive prices and discounts.

1 de agosto de 2025
Avaliação não solicitada
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Kavitha,

Thank you so much for your kind words! 

We’re thrilled to hear that you appreciate our lessons and pricing at the Greenwich Centre. Our goal is always to provide quality swimming lessons that are accessible and valuable to children. We look forward to continuing to support your children's learning journey!

Kind regards,

Charmaine

Avaliado com 5 de um total de 5 estrelas

Great local gym!

Really friendly and helpful staff, a clean and cool environment, lots of modern machines and equipment that is well-maintained and accessible.

7 de abril de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Jane,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and enjoyed the environment and equipment at the Greenwich Centre. We take pride in maintaining a clean and welcoming space, and it's great to know it made an impact. 

We look forward to welcoming you back soon!

Kind regards,

Charmaine

Avaliado com 5 de um total de 5 estrelas

Fun Swimming Lessons

My 4 year old son attends swimming lessons at the Greenwich Centre and he thoroughly enjoys them. Great teaching staff and fun lessons. We would recommend.

7 de abril de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Tamara,

Thank you so much for taking the time to leave such a thoughtful and enthusiastic review! We are absolutely thrilled to hear that your son is enjoying his swimming lessons at the Greenwich Centre.

It’s wonderful to know that the dedicated teaching staff and the engaging lesson plans are making such a positive impact on his progress and confidence in the water. We take great pride in creating a supportive and encouraging environment for all our students, and your feedback reassures us that we are on the right track.

Your recommendation means a lot to us, and we’re excited to continue supporting your son as he develops his swimming skills. Should you have any questions or need further assistance, please don’t hesitate to reach out.

Thank you once again for your kind words!

Best regards, 

Charmaine

Avaliado com 5 de um total de 5 estrelas

Five-star showers

Five-star showers have been fitted to the gym changing rooms at the Greenwich Better Centre. They are great and welcome additions to the facilities.

20 de março de 2025
Avaliação não solicitada
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi John,

Thank you for your positive feedback! 

We're so glad to hear that you're enjoying the new five-star showers in the gym changing rooms at the Greenwich Leisure Centre. We’re always looking for ways to improve the facilities, and it’s great to know that the upgrades are making a difference. We hope you continue to have a great experience with us!

Kind regards,

Charmaine

Avaliado com 5 de um total de 5 estrelas

Better make exercise health care and…

Better make exercise health care and education (libraries) available to all

12 de março de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Rawdon,

Thanks for your review.

We are happy that you recognise all we do for the communities we serve!

Warm Regards

Hazal

Avaliado com 1 de um total de 5 estrelas
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Nadia

Thank you for your review. 

There are several accounts linked to your email address which may affect you logging in to your account. 

Please use your membership number to request a password reset and an email will be sent to you to reset your password and log in to your account. 

I hope this helps and if you need further assistance, please let us know. 

Kind Regards

Amir

Avaliado com 5 de um total de 5 estrelas

Enjoyed experiences

My experience at Better leisure in Greenwich, has been good the trainers are all brilliant if your first time they explain the moves and also ask if anyone has any injury and show you the easier version. My only complaint is the cleanliness in some areas like the gym floors and showers with broken shower heads and cubicles.

18 de fevereiro de 2025
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Hi Antionette

Thank you for your review,

We’re glad to hear that you’ve had a positive experience with our trainers and their supportive approach, especially for first-timers. 

We also appreciate your feedback on the cleanliness and the condition of the showers and gym floors. We're committed to maintaining high standards and will look into these areas to ensure improvements. 

Kind Regards

Amir

Avaliado com 5 de um total de 5 estrelas

Concierges always very helpful and…

Concierges always very helpful and patient

25 de setembro de 2024
logotipo da Better - Greenwich Centre Library

Resposta da Better - Greenwich Centre Library

Good evening Lesley,

I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for your recent review.

Your kind words about the Concierge at The Greenwich Centre truly warmed our hearts. It's wonderful to hear that they consistently demonstrate helpfulness, patience, and friendliness every time you visit the centre. Your feedback serves as a great encouragement for our team to continue providing exceptional service.

Thank you once again for sharing your experience, Lesley. We look forward to welcoming you back to The Greenwich Centre soon. If there is anything else we can do to enhance your visits, please don't hesitate to let us know.

Warm regards, 

Charmaine

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