Better - Hackney Marshes Centre Avaliações 6

O TrustScore é 4 de um total de 5

4,1

Off Homerton Road, E9 5PF London, GB


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Good amount of pitches unfortunately they facilities are too far away from the main centre. My daughter got injured today, I had a ten minute walk to the centre just to get help, no quick way of actua... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I would have given it 6 stars if the person I dealt with, Rupal, was in charge of this company. The service she provided is beyond words! There are some people who are great at their job, fewer are th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The swim instructor Theo is amazing, patient and fantastic at what he does! My daughter has learned so much in such a short space of time.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A very understanding and knowledgeable practitioner Who didn't give up on me

A empresa respondeu


Detalhes da empresa

  1. Centro de lazer
  2. Academia de Ginástica
  3. Academia
  4. Piscina Coberta
  5. Biblioteca
  6. Piscina de Ar Livre

Escrito pela empresa

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Informações de contato

  • Off Homerton Road, E9 5PF, London, Reino Unido

4,1

Muito Bom

O TrustScore é 4 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A very understanding and knowledgeable…

A very understanding and knowledgeable practitioner Who didn't give up on me

9 de novembro de 2025
logotipo da Better - Hackney Marshes Centre

Resposta da Better - Hackney Marshes Centre

Thank you for sharing your experience with us, Aidan.

We are happy to hear you found the help you needed

Kind Regards

Avaliado com 5 de um total de 5 estrelas

The staff are very friendly

The staff are very friendly, helpful and supportive.

10 de maio de 2025
logotipo da Better - Hackney Marshes Centre

Resposta da Better - Hackney Marshes Centre

Hi Juana

Thanks for your review.

We are so pleased to hear that the staff at Hackney Marshes Centre have been so supportive!

Warm Regards

Hazal

Avaliado com 5 de um total de 5 estrelas

The swim instructor Theo is amazing

The swim instructor Theo is amazing, patient and fantastic at what he does! My daughter has learned so much in such a short space of time.

2 de setembro de 2024
logotipo da Better - Hackney Marshes Centre

Resposta da Better - Hackney Marshes Centre

Hi Isabella,

Thanks for your review.

We are so pleased to hear that Theo is so amazing and that your daughter is progressing so well!

Warm Regards

Hazal

Avaliado com 3 de um total de 5 estrelas

I would have given it 6 stars if the…

I would have given it 6 stars if the person I dealt with, Rupal, was in charge of this company. The service she provided is beyond words! There are some people who are great at their job, fewer are those who also show excellent communication and service and there is Rupal, one among many who provides every fibre of her DNA to support and give you the best service. The company's shortfall is to not have her as the administrator or in a position of influence to make a real change. While no one else contacted them after she did her work, she maintained constant communication and excellent help, cannot speak enough about how amazing she is.

1 de abril de 2024
Avaliação não solicitada
logotipo da Better - Hackney Marshes Centre

Resposta da Better - Hackney Marshes Centre

Good Morning,

I hope this message finds you well. I wanted to personally thank you for taking the time to share your feedback with us regarding your experience with us when you contacted us for support recently.

We are thrilled to hear that Rupal, our team member, was able to provide you with the support and professionalism you deserved. Your satisfaction is our top priority and we are constantly striving to improve our services to meet our customers needs. Our team works hard to provide timely and effective solutions to our customers, and it is always rewarding to hear when we have met or exceeded their expectations.

Thank you again for your review, and please don't hesitate to reach out to us if you have any further questions or concerns. We are always here to help.

Best regards,

Charmaine

Avaliado com 3 de um total de 5 estrelas

Good amount of pitches BUT.......

Good amount of pitches unfortunately they facilities are too far away from the main centre. My daughter got injured today, I had a ten minute walk to the centre just to get help, no quick way of actually contacting the centre to get help. The staff were so helpful went above and beyond, so a Big Thank You to them!!! But the centre needs to look at putting things in place in case of an emergency, it's ridiculous that they don't have a first aider or anything of that nature in case of an emergency. Again, I want to thank all the staff that went out of their way to help us.

28 de abril de 2024
Avaliação não solicitada
logotipo da Better - Hackney Marshes Centre

Resposta da Better - Hackney Marshes Centre

Hi Lorraine,

Tank you for your review.

We are sad to hear that your daughter was injured but happy to hear that one you got help, the staff handled it so well.

Warm Regards

Hazal

Avaliado com 5 de um total de 5 estrelas

Good I'm using all weights

15 de janeiro de 2024
logotipo da Better - Hackney Marshes Centre

Resposta da Better - Hackney Marshes Centre

Dear John,

I would like to express my gratitude for your review of the Britannia Leisure Centre. We are delighted to know that you are thoroughly enjoying your membership at our facility and that you find it to be suitably equipped with all the necessary equipment.

We appreciate your feedback and are pleased to hear that you are satisfied with the activities we offer. It is our pleasure to provide a welcoming, inclusive environment for all our members.

We hope you continue to enjoy your membership and the amenities we have to offer. Please do not hesitate to reach out to us if you have any questions or concerns.

Thank you for choosing Britannia Leisure Centre.

Sincerely,

Charmaine

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