I am currently doing a group adult swimming class. I have a lovely trainer and things seem to be going well. I understand it’s hard to give one on one attention to each individual in a group, however,... Ver mais
A empresa respondeu
Localização
Trocar localização2 Booth Street East Ardwick Manchester, M13 9SS Manchester, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
You were lovely and friendly on a head and overall great experience what would be great is that if when there is a junior in the gym you could have someone in the gym to help with bench press and squa... Ver mais
A empresa respondeu
The only thing to let the place down is you have to book everything in advance as it gets fully booked if you try going one day like of you do the gym then swim then health suite if you don't book it... Ver mais
A empresa respondeu
I read reviews before joining and a lot were pre renovations claiming it was dirty. Wow, if that was the case is definitely isn't now. It is spotless, staff are are all pleasant and very friendly and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informações de contato
2 Booth Street East Ardwick Manchester, M13 9SS, Manchester, Reino Unido
4,3
Excelente
47 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Aquatics centre 5*; Better company 1*…
The Aquatics centre is great and the swimming teachers are fab, but I hate using the Better app/ system, it is clunky, and Better don't allow families to pause subscriptions whilst on holiday so Better actually gets 1 star and the aquatics centre 5
20 de julho de 2026
Resposta da Better - Manchester Aquatics Centre
Hi Kulvinder,
Thank you for taking the time to share your feedback.
We're really pleased to hear you're enjoying the Manchester Aquatics Centre and that our swimming teachers have made such a positive impression.
We're disappointed to hear that our app and membership options haven't met your expectations. We appreciate your comment, and we'll ensure your feedback is shared with the relevant teams for consideration.
We value your feedback and your continued support.
Kind regards,
Suheera
Resposta da Better - Manchester Aquatics Centre
Hi Seonhee,
Thank you for your wonderful review!
We're happy to hear that you appreciate the wide range of fitness incentives that we offer at our Manchester Aquatics Centre.
We also really appreciate your 5-star rating.
We hope to see you again soon!
Warm Regards,
Kaisha
Staff are friendly and helpful.
Staff are friendly and helpful.
The whole centre is clean.
12 de junho de 2026
Resposta da Better - Manchester Aquatics Centre
Hi Ji,
Thanks for your review.
We are so pleased to hear that the staff at Manchester Aquatics Centre have been so friendly and helpful!
Warm Regards
Hazal
Why do we have to book in on random gym days
The only thing to let the place down is you have to book everything in advance as it gets fully booked if you try going one day like of you do the gym then swim then health suite if you don't book it a day or 2 in advance it's normally fully booked
2 de maio de 2026
Resposta da Better - Manchester Aquatics Centre
Hi Kenneth
Thank you for your review.
We are very pleased to see that you are enjoying the facilities at Manchester Aquatics Centre, and we appreciate your feedback.
We require swim sessions, fitness classes, and health suite bookings to be made in advance to ensure we can maintain a safe capacity and provide the best experience for all our customers.
Bookings are also released 5 days in advance, which allows all members an opportunity to book activities they enjoy!
Kind Regards
Amir
Far too short
Far too short, kids don‘t really learn to swim and way too expensive.
20 de maio de 2026
Resposta da Better - Manchester Aquatics Centre
Hi Stefani,
Thank you for your review!
We're saddened to hear that you feel our swim lessons are too short and expensive, and that your children aren't progressing as much as you'd hoped.
Our lesson times and structures are in line with the guidance provided by Swim England.
You may also want to consider private lessons, as this may be more beneficial for your children's needs.
We appreciate your feedback regarding this!
Warm Regards,
Kaisha
The few of facilities in aerobic area…
The few of facilities in aerobic area are old and need to be refurbished
26 de março de 2026
Resposta da Better - Manchester Aquatics Centre
Hi Assadollah,
Thank you for your review!
We appreciate your feedback regarding the facilities in our aerobics area.
We're more than happy to raise this with the wider team for further review.
Thank you for your feedback!
Warm Regards,
Kaisha
The instructor is great
The instructor is great, my daughter loves her swimming class.
9 de fevereiro de 2026
Resposta da Better - Manchester Aquatics Centre
Hello
Thank you for your 5- Star review.
We are delighted to know, that you are enjoying your experience at The Manchester Aquatic Centre.
Kind regards
Ruby absolutely loves swimming
Ruby absolutely loves swimming. The instructors are amazing. Ruby has epilepsy and the whole instructors make me feel very at ease as they are all fully trained.
1 de fevereiro de 2026
Resposta da Better - Manchester Aquatics Centre
Hello Leanne,
Thank you for your 5-Star review.
We are delight to know that Ruby is enjoying her swimming lessons at Manchester Aquatic Centre, and you happy with the swimming instructors.
Kind regards
Fabulous!
Fabulous!! Was not expecting g this level of quality on the facilities, organisation , and professionalism.
This is how you get people to join and exercise a bit!
3 de fevereiro de 2026
Resposta da Better - Manchester Aquatics Centre
Hi Alexander,
Thank you so much for your kind words!
We're so pleased to hear that you loved the facilities at our Manchester Aquatics Centre.
It's great to know that our Team were extremely organised and professional.
We want to continue to encourage our customers to join in on the fun and exercise!
Warm Regards,
Kaisha
Staff are dead friendly…
Staff are dead friendly especially Martin on reception he’s allways ready to help. Facilities are generally clean and equipment is diverse and up to date.
23 de janeiro de 2026
Resposta da Better - Manchester Aquatics Centre
Hello Hayden,
Thank you for your 5-Star review.
We are delighted to know that you are enjoying your time at our centre.
Kind regards.
Love the family swim
Love the family swim, atmosphere is friendly & nice.
Lots of facilities available at my local leisure centre.
10 de dezembro de 2025
Resposta da Better - Manchester Aquatics Centre
Hi Haris
Thank you for your email.
We are very pleased to see that you are enjoying the family swim sessions and the friendly atmosphere.
It’s great to know the facilities are working well for you, too.
We hope to see you soon!
Kind Regards
Amir
very nice people who treat people nicely
very nice people who treat people nicely
3 de dezembro de 2025
Resposta da Better - Manchester Aquatics Centre
Hello Sameer,
Thank you for your comments and feedback.
Kind Regards.
Resposta da Better - Manchester Aquatics Centre
Hello Dionne,
Thank you for your comments and feedback.
Warm Regards
Resposta da Better - Manchester Aquatics Centre
Hi Hambeleleni,
Thank you for your kind words!
It's great to hear how friendly the staff have been, and how clean the facilities have been!
Warm Regards,
Kaisha
Friendly and efficient
Lady on reception very friendly and helpful. She phoned Chris, one of the trainers who came down immediately and gave me a comprehensive tour of the facilities. Joining was an easy process and I've been happy with my several visits up to now.
30 de setembro de 2025
Resposta da Better - Manchester Aquatics Centre
Hello Johnathan,
Thank you for your comments and feedback.
Kind Regards.
Resposta da Better - Manchester Aquatics Centre
Hi Pavenjit
Thank you for your review, and thank you for joining Better!
We are very pleased to see that you are enjoying the fitness classes, and we hope you enjoy using the other facilities available.
Kind Regards
Amir
I love Manchester aquatic centre
I love Manchester aquatic centre. Everything is included in the membership and I enjoy having access to the fitness classes, aqua fitness, swimming and gym. I try to go 5-6 times a week. It’s a lifestyle
10 de setembro de 2025
Resposta da Better - Manchester Aquatics Centre
Hi Customer,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying our facility at Manchester aquatics.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Aaiasa
Resposta da Better - Manchester Aquatics Centre
Hi NW
Thank you for your review.
It is great to see you are enjoying your experience at the Manchester Aquatics Centre, and the staff are creating a welcoming environment!
We hope this continues, and thank you for choosing Better.
Kind Regards
Amir
A short summary of my experience at Better in Manchester aquatics centre.
You were lovely and friendly on a head and overall great experience what would be great is that if when there is a junior in the gym you could have someone in the gym to help with bench press and squat racks. Even if it was just the 30 minutes. It is a clean and safe environment with well laid out equipment with super helpful pictures on how to use the equipment. I have really enjoyed my gym and swimming experiences at Manchester aquatics centre.
13 de agosto de 2025
Resposta da Better - Manchester Aquatics Centre
Hello sIRI,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre to review your request for the junior gym session.
Warm Regards
Aaiasa
Resposta da Better - Manchester Aquatics Centre
Hi Fikadu,
Thank you for your kind words!
We're glad to hear you found the Manchester Aquatics Centre clean and safe — that’s exactly the experience we aim to provide. We appreciate your feedback and hope to welcome you back soon!
Kind regards,
Charmaine
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.