I have always wanted a peak time membership, it took some time but I got the deal I needed and I am currently enjoying the newly fitted gym, less hassles and this sets me up for the day fit and well.
Localização
Trocar localizaçãoHornsey Rd, N7 7NY London, GB
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Veja o que dizem as avaliações
We attended today for the multi zone activity. From entering, Tee at the reception desk was super friendly and kind. Aminata at the desk for the activity area was very helpful and friendly. As well as... Ver mais
A empresa respondeu
Sauna still broken at Sobell centre almost 1 year. Dumbbells go up to 38kg only instead of the standard 50kg. Only one bench and two squat racks for a facility this size is embarrassing... Ver mais
A empresa respondeu
I took my grandson and some friends to Sobell centre and I had got the wrong tickets, they couldn’t give me my money back at the desk and told me to get in touch with customer services, so I had to b... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informações de contato
Hornsey Rd, N7 7NY, London, Reino Unido
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I have always wanted a peak time…
I have always wanted a peak time membership, it took some time but I got the deal I needed and I am currently enjoying the newly fitted gym, less hassles and this sets me up for the day fit and well.
Pode usar a ajuda de IA para as respostasVer mais
I try some of the machines and talked…
I try some of the machines and talked to the member of staff.

Resposta da Better - Sobell Leisure Centre
Helpful and respectful staff,
Helpful and respectful staff,
Excellent gym induction at Sobell center, very patient young man who answered all my questions and explained the equipment fully from adjustment to correct use !

Resposta da Better - Sobell Leisure Centre
Gym is clean, but shower area needs to be clean
I went to sobell first time to use is gym.
The gym is clean and spacious.
But the show area is a bit untidy. Need to be cleaned. I wish water pressure on shower would be stronger too.

Resposta da Better - Sobell Leisure Centre
A great local gym!
A lovely local gym — fully equipped with a low pressure atmosphere.

Resposta da Better - Sobell Leisure Centre
Hi they need to fix the equipment a lot…
Hi they need to fix the equipment a lot quicker as we have limited equipment we only have 1 piece of equipment for each body part and the leg curl has been out of service for 4-5 weeks now it needs to be fixed either they fix it quicker or we get a discount on our membership until it is fixed it is not acceptable and needs immediate action

Resposta da Better - Sobell Leisure Centre
Equipment constantly out of order and takes months to fix.
This is on behalf of the majority of gym users.
Fed up with machines out of order. Wouldn't mind if we had two leg extension machines but having one and been out of order for a month. It is the most popular machine.
3x treadmills out of order for ages. The multi use machine broken on lhs. Can't put pin in and pully doesn't work properly.
We have been told techogym who fix the machines have a backlog??? So employ more people.
Everyone fed up.
"What part of your reply suggests we are enjoying our overall experience" ????
"We're happy to hear that you're enjoying your overall experience at our Sobell Leisure Centre."

Resposta da Better - Sobell Leisure Centre
Great soft play and great staff
Soft play was fantastic, kids loved it! Staff are really friendly and helpful and we had a great time there. Will go back!

Resposta da Better - Sobell Leisure Centre
The induction trainer at the sobell…
The induction trainer at the sobell centre (her name is T) was absolutely amazing. She was soft spoken, took time to explain everything to me and made me feel very comfortable

Resposta da Better - Sobell Leisure Centre
Great customer service
Great customer service, great front door service, place well kept and clean

Resposta da Better - Sobell Leisure Centre
Sauna still broken at Sobell centre…
Sauna still broken at Sobell centre almost 1 year.
Dumbbells go up to 38kg only instead of the standard 50kg.
Only one bench and two squat racks for a facility this size is embarrassing.
Gymnastics class qué is hard to navigate to get to the changing rooms.
£44.80 per month not bad not great. I'm here as It is relatively quite at certain times in the gym and it's within walking distance. JD gym in Enfield is much better equipped. As is PureGym Finsbury Park. Unfortunately they don't have a sauna.
Very hard to get in contact with the actual manager of Sobell centre.
The toilets reek and affect the changing room badly.

Resposta da Better - Sobell Leisure Centre
I had my induction for the gym in the…
I had my induction for the gym in the Sobell Centre this morning and a lovely lady called Tee was my instructor and she was brilliant. Tee explained how everything worked in an easy to understand manner and she was happy to answer all my questions . She made me feel like I could accomplish my goals and I was so happy when I left and can’t wait to go back again. Thank you Tee .

Resposta da Better - Sobell Leisure Centre
The person answering my email just did…
The person answering my email just did not read the request and messed up my account. They removed memberships and added new ones which was completely inaccurate over the course of 4 weeks. I had to email multiple times, come in person twice, and then call.
The team really need to read the requests. Esher was wonderful in solving the problem at the end. But wow. What a waste of everyone's time from the original person answering my question.

Resposta da Better - Sobell Leisure Centre
Excellent service
Excellent service! Membership query, seemed difficult, with additional documents requests, cancelled direct debit with no clarity- cumbersome input. The service clarified everything, offered a few solution points, and I provided my own solution. They accepted it and sorted this out for me next day! Amazing

Resposta da Better - Sobell Leisure Centre
Don’t bother go to the Sobell another…
Don’t bother go to the Sobell another minus is you have to share the gym with school kids they crowd around machines taking them all up. Don’t waste your time coming here. It’s full of bullshit. It has nothing to do with junior gym it’s school kids with a teacher in the morning.

Resposta da Better - Sobell Leisure Centre
Fantastic play and excellent service by…
Fantastic play and excellent service by teams.

Resposta da Better - Sobell Leisure Centre
Gym equipment out of order!
So many pieces of gym equipment are our of order . And have been for ages. Really disrupts my workouts. Thinking of moving to islington Tennis centre

Resposta da Better - Sobell Leisure Centre
Badminton Courts
Came for badminton, court itself was good. There was a spare court next to us that a couple of us waiting to play were using to hit about, and we had that spare court booked later, the earliest available slot for it. Despite us being the only people in the hall, the staff came in to take the spare court down saying that there is nothing in here till later on. They just left us with the space but no net despite them having to come back later to set it up again. I get that we didn't have it booked, but it seemed unnecessary to take this down when we were the only ones in the space. If we could have we would have booked the two courts from the start, but we were unable to book it earlier as it was not available on the booking platform. Was told this is because that space is usually used at that time, but was not this evening. Would be great if the platform could change to allow for bookings if there is the space.

Resposta da Better - Sobell Leisure Centre
El-hadj should get a raise
El-hadj was brilliant he was helpful and should get a raise me and my family had a great time because of him

Resposta da Better - Sobell Leisure Centre
Coco enjoys the class as it is very…
Coco enjoys the class as it is very engaging.

Resposta da Better - Sobell Leisure Centre
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