Second time visiting the leisure pool with kids. First time in June when the kids had a fantastic time and the water was ideal temperature.However extremely disappointed this weekend .The water was c... Ver mais
A empresa respondeu
Woolwich New Road 49, SE18 London, England, GB
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Second time visiting the leisure pool with kids. First time in June when the kids had a fantastic time and the water was ideal temperature.However extremely disappointed this weekend .The water was c... Ver mais
A empresa respondeu
Nice app. Reasonable price for membership. So far satisfied with the facilities. My centre has a swimming pool and it’s clean and tidy. Haven’t been engaged with staffs but they seems nice.
A empresa respondeu
Super easy to book and arrange online. The staff were amazing and so well prepared for the softplay birthday party. I did not have to do anything- kids enjoyed the food and party. Great range of menu... Ver mais
A empresa respondeu
I use my membership mostly for swimming. It's kept quite clean, the staff are friendly and at the times I use it doesn't get too crowded. But I think it's designed poorly, there's not enough s... Ver mais
A empresa respondeu
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Woolwich New Road 49, SE18, London, England, Reino Unido
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The club is really nice and the staff are great. However, I fix very difficult to book yoga and Pilates classes. It is just a few and are always full.
They should put more yoga classes and different styles of yoga.

Resposta da Better - Woolwich Waves
The swimming pools are very superb and and nice. The changing rooms and all other facilities are excellent

Resposta da Better - Woolwich Waves
Inside nice place but family fun place changing rooms is cold as outside water too is to cold not recommend.old one was much better .

Resposta da Better - Woolwich Waves
Unfortunately, my experience with Jamal, who wears orange glasses, at Woolwich Waves was negative. He came across as rude and unprofessional, and I felt disrespected during the interaction—something I have never experienced before. I hope management addresses this so future customers can have a better experience.

Resposta da Better - Woolwich Waves
Review of Woolwich Waves
We paid £26.45 for two adults and one child and visited on a Saturday in January for the 12:30–2:00pm session. Overall, it was a fun visit, especially for younger children, but there are a few things to be aware of.
The slides are in a separate section from the main pool, which can feel a bit small when it’s busy. We queued around 10–15 minutes for the slides, which was manageable but something to factor in at peak times. I would have liked access to the larger public swimming pool as part of the session.
The water felt a bit cooler than we’re used to, although it was still fine for a short visit. On the plus side, there are lots of lockers and plenty of changing space, and there were lots of staff around, which was reassuring.
The standout feature is the play area — it’s really good for 2–4 year olds who can’t swim, and our child had a great time there. While we enjoyed the visit, we might wait a while before coming back, mainly due to the crowds and limited space around the slides.

Resposta da Better - Woolwich Waves
I have recently visited the Woolwich Waves having a monthly membership. I have booked for the swimming and took my daughter to swim with me by purchasing the junior swim fee but they told me She is not allowed to swim with me. To do swim together I have to purchase separate fee so it's really disappointment. So what the point having membership. this reason i don't like to refer this branch to have a membership.

Resposta da Better - Woolwich Waves
The standard of service and how they assist and attend to people is worth commendation. I watched closely how they help and support people and I am grateful for that.

Resposta da Better - Woolwich Waves

Resposta da Better - Woolwich Waves

Resposta da Better - Woolwich Waves

Resposta da Better - Woolwich Waves
Clean environment, friendly and helpful staff. Various day time fitness sessions.

Resposta da Better - Woolwich Waves
Great new sports centre with lots of facilities.
Happy with a smooth transfer of the kids swimming class from the old center.
The only thing is the new kids pool seems to be a bit too cold, so wondering if the temperature can be adjusted

Resposta da Better - Woolwich Waves
The new WOOLWICH WAVES SPA EXPERIENCE IS A TOTAL SCAM IN COMPARISON TO OTHER BRANCHES WITH SPA EXPERIENCES SUCH AS WALTHAM FOREST. They have towel robe bag facility for spa members the sauna is larger the steam room is larger and actually functions. THE GYM LAYOUT IS AWFUL AS IT NEEDS TO BE SEPARATED BY WEIGHTS ON ONE FLOOR AND CARDIO/machines on the other.

Resposta da Better - Woolwich Waves
Respectful staff (Danielle) during my induction @ Woolwich Waves.
She was friendly, showed me around equipments and demonstrated.

Resposta da Better - Woolwich Waves
I absolutely love the new center, it’s a maze to navigate at the minute but I am sure eventually I will be able to find my way around, I love that you have individual changing rooms and lockers, you have to put in a pound for the locker but you get the money back once you are done using it.
The other areas I like is the cafe at the front it’s so relaxing and the seatings are superb absolutely fantastic experience, there is much more to explore because I could see a soft play area upstairs also haven’t been around to the water slide area as yet but all in all I would give it a 10 out of 10

Resposta da Better - Woolwich Waves
I’m disappointed on how we can’t leave our lockers overnight when we’re paying for the membership, it’s just that now I would have to carry everything with me, meaning I feel less motivated to go whenever I don’t have the equipments with me. Not only that, but showers too, they’re very weak pressure.

Resposta da Better - Woolwich Waves
Amazing building with exceptional staff.
The spa experience is ridiculously expensive and out of touch. 120 minutes is far too long and not in sync with medical guidance recommending 20-40 minutes for most people.
GLL need to do better

Resposta da Better - Woolwich Waves
I got a referral from my doctor to join better at a reduced rate due to health issues. They got back to me straight away offering me an appointment to find out all my needs and history so they could assess them and make a health plan for me to follow. At the same time I was given an introduction appointment to show me around the waves centre. They gave me tips to better my diet and gave me a programme to follow and showed me how to use all the gym equipment correctly and how to adjust the equipment to my specific needs. The employees were very helpful, polite and covered everything I needed to know. They will now monitor my progress throughout the programme with monthly checks and update the programme to reach my goals. Very happy with the service I’ve been given.

Resposta da Better - Woolwich Waves
The yoga class was excellent. The induction to the gym was poor. There were no instructions about where to go. I wandered around the gym and found a member of staff who briefly showed me around, but didn't help me find the machines I needed. It cost a lot for a 5 minute introduction.

Resposta da Better - Woolwich Waves
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