I have getting my hair from them since 2020 and ita been good. The quality and everything. But recently I had to order 3 different times and the quality is poor. Hair gets tangled ,feel and look che... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Hair too expensive. Hair didn’t quite match like the pics on the website. Ponytail was too bulky for me (full volume). You can’t write a review directly on their website. No prepaid return labels. Had... Ver mais
Title: Disappointed – The Quality Has Changed I’ve been a loyal customer of BetterLength for years — some of their extensions even lasted me up to 4 years, which I truly appreciated. The bundle... Ver mais
I've ordered from them in the past back in 2014 and Xmas last year 2023. I've aged since then so I purchased seamless customised salt & pepper clipins. These clipins have a slight brown tinge to my... Ver mais
Detalhes da empresa
Informações de contato
A year later returning customer for the…
A year later returning customer for the same clip ins. I get a disgusting e-mail from a Christina asking if I was a scam due to an issue with my last order I was completely and utterly unaware of. I was so shocked by the unprofessional communication I ended up requesting a cancellation and refund of my order. Now let’s see if they follow through on their end. Unbelievable. Unfortunate because they were in fact decent extensions.
I got the kinky coarse wefted hair for…
I got the kinky coarse wefted hair for a sew in. I’ve had the extensions installed for a month at this point.
Pro: I have 4a hair. The extensions blend in beautifully. It flat irons well and looks great with twist outs and heated styles.
Con: it sheds craaaazy. I haven’t gotten a sew in a while, but tracks are not supposed to shed like this. The hair tangles easily when dry and when I brush it out my brush is full of hair. I have to clean the hair out the brush at least twice every time.
I was "matched" with the 3c/4a clip ins…
I was "matched" with the 3c/4a clip ins and they looked very beautiful right out of the package. After washing, conditioning and applying the suggested products, the hair became very unmanageable. Very tangled even with brushing with water, conditioner or detangler, and the hair
SHEDS so bad-whether dry or wet. You have to wet the hair every morning which didn't line up with the low maintenance routine I was looking for. I gave it a 2 because it looked nice in my hair
The clip ins are CERTIFIED, the wigs are no good
I had a very good experience with the clip ins, natural ones. The best ever and they were 250 USD, I think it’s very reasonable for the quality. I wore them every day for like 7/8 months!!!
Regarding the wigs, I tried and was unimpressed. Waste of money.
Cheap crap.
Cheap crap.
The clip ins are made from the cheap nylon hair used for braiding. It is not good.
Don't waste your money.
There are NO REFUNDS.
$200 down the drain.
DO NOT PURCHASE FROM THIS COMPANY
It’s taking an act of Congress to return the ponytail. Emailed back and forth and now I have to send the product back to China. Had to send pictures to prove I hadn’t used it. As soon as I opened the package I knew it wasn’t going to work for me. I didn’t realize it was coming from there. Needless to say, I will never order from them again. I’m paying about $50 to get $50 back but it’s the principle. I’m not keeping this crappy ponytail.
Purchased a curly drawstring ponytail…
Purchased a curly drawstring ponytail hair is in horrible condition very dry and matted very dry since purchased got asked to purchase a mousse to help it and it did nothing! Very expensive and I believe hair is synthetic also! DO NOT BUY FROM THIS COMPANY!
DO NOT BUY
Purchased the kinky coarse clip ins, they look nothing like what is advertised and i am 99.9% sure they are synthetic.
I purchased a set of clip ins and it…
I purchased a set of clip ins and it was in my possession for 2months before I decide to install it. So I colored it with Adore it’s a semi-permanent color. After it was dried I decided to style my hair only to realized that 90% of the clips were defective. I emailed Better lengths and we were going back and forth with emails. The bottom line is that I’m still in possession of the defective clip ins and Netter lengths refuse to send me or reimburse me . I paid $147.00 just down the drain. They want me to pay shipping cost or part of the clip ins cost. Very disappointed 😡😡😢 I lost over $100 and clipins that’s no use to me at all.
Tracks exposed on ponytail and seen the…
Tracks exposed on ponytail and seen the opposite of each other on the ponytail. They try to meet me pay a restocking fee but this was not a customised item. It is not a clipin, it is a premade ponytail and I am not responsible for the companies manufacture problems. If they refuse to make things right and accept my return as I have not used the item, it is only upon observation, then I would have to file a claim with my credit card company.
Hair too expensive
Hair too expensive. Hair didn’t quite match like the pics on the website. Ponytail was too bulky for me (full volume). You can’t write a review directly on their website. No prepaid return labels. Had to pay expensive shipping to return to China. Thought this was a domestic business not foreign. Email communication is prompt. Hope my exchange item turns out better. Feel like I invested too much money to not be happy.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








