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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've been buying BillyKirk for just over twenty years: bags, wallets, smaller cases. I love their stuff because it never looks fussy or ornate, and it can take real, everyday, use. The quality and tim... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have multiple belts from Billykirk, I love how straightforward they make sizing, it’s makes it super easy to order from them. Their products are very unique, especially there belts, having styles I’... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This pack is beautifully made and carries very securely and comfortably! I'll be using it to carry supplies for my day job as an office nurse, while commuting by bike or foot. Tomorrow will be its f... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I'll give you 3 stars, but I expect that will rise exponentially, once I have the product in hand, and I induce you folks to be open to "critical" design issues, and ...I've promoted you, and you get... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos de couro
  2. Loja de bolsas e malas
  3. Loja de Roupas

Informação fornecida por fontes externas variadas

USA based Leather & Canvas Goods Designer & Manufacturer. Bags, Belts, Wallets, Card Cases, Satchels, Key Fobs, Home Goods & More ~ Since 1999


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

519 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Waiting on refund

I had a wallet of theirs for 10 years. I went to purchase another one as a gift and I didn’t like it at all (leather was thin/hard/and much poorer quality than before!) I started a return through the website and sent the wallet back. I haven’t received a refund and all of my emails to customer service have gone unanswered. There is no working phone number to contact the company. Do not recommend this company at all.

2 de abril de 2023
Avaliação não solicitada
logotipo da Billykirk

Resposta da Billykirk

Sorry you were not happy with the card case. For nearly 25 years we have purchased our genuine full-grain, veg. tan leather form US tanneries. Yes, some leather is stiffer and does take more time to break in but the quality of genuine full-grain cowhide is superior to other types of leather. Refund was submitted.

Avaliado com 2 de um total de 5 estrelas

The bag I received showed some signs of…

The bag I received showed some signs of wear and tear after only a few months of usage. Tried contacting customer service but they were unresponsive hence my concern not being addressed.

16 de abril de 2023
Avaliação não solicitada
logotipo da Billykirk

Resposta da Billykirk

Hi Sherry - I looked over all of our orders and for any email exchanges and do not see you anywhere. Please respond back with the order number.

Avaliado com 1 de um total de 5 estrelas

Love your products….but terrible…

Love your products….but terrible communication. I’ve sent multiple emails to the customer service address and completely non responsive. Also sent an (authorized) return back and yet to receive credit or acknowledgement.

13 de abril de 2023
Avaliação não solicitada
logotipo da Billykirk

Resposta da Billykirk

Hi Stuart. Your 1st email came in on 4/13, your sent a 2nd on 4/14 which was responded too. I am sorry we didn't get to your email until the next day. Refund was made.

Avaliado com 4 de um total de 5 estrelas

Wish the bag had side compartments to…

Wish the bag had side compartments to store things like dental floss/q Tips to be completely away from other carried items

27 de março de 2023
logotipo da Billykirk

Resposta da Billykirk

Thanks for the reply and suggestions Steven. We rely on customers for these types of things, so thank you for that.

Avaliado com 5 de um total de 5 estrelas

I always tell my friends to purchase…

I always tell my friends to purchase their bags, wallets, and other accessories here since it is made of high quality leather. The design is also well-made, stylish, and made to stand the test of time.

11 de abril de 2023
Avaliação não solicitada
logotipo da Billykirk

Resposta da Billykirk

Many thanks Rich!

Avaliado com 5 de um total de 5 estrelas

Great company and great bags!

The shipping was fast and the standard issue pouch is great! I have inquired about the commuter tote no.326 in Camo but have not received a response if it will be available soon. I’ll keep on the lookout for that bag! So sharp!

21 de março de 2023
logotipo da Billykirk

Resposta da Billykirk

Duly noted on the camo. We do switch out color ways from time-to-time so I wouldn't be surprised it that one makes a comeback.

Avaliado com 1 de um total de 5 estrelas

Return / Exchange is the worst

Unfortunately, the belt sizing seems to be different which may be an error on my part. But the exchange process needs to be improved. I had to follow up twice on my return/exchange and I’m still awaiting a confirmation for correct shipment. Great product but something is missing from a service standpoint.

22 de março de 2023
Avaliado com 1 de um total de 5 estrelas

The product does not meet my…

The product does not meet my expectation. Although these is a disclaimer “Please note, Camo color may vary between fabric lots”, but the actual color is way different from the product photons shown in the website.

14 de março de 2023
logotipo da Billykirk

Resposta da Billykirk

Sorry you were not pleased with the camo color/pattern. The waxed canvas lots do differ from time to time. If you send it back we would be happy to select a couple that may be more to your liking.

Avaliado com 3 de um total de 5 estrelas

The recent tote purchase

The recent tote purchase, I was a little disappointed. The fabric used for the tote is thin and the breath sling is a little too small.

16 de março de 2023
logotipo da Billykirk

Resposta da Billykirk

I am sorry you were not pleased. This is the same weight waxed canvas we have used for over 15 years. The tubular nylon strap is very durable and thin to slip in side the interior slot when using the carry handle.

Avaliado com 5 de um total de 5 estrelas

Two decades of awesome product

I've been buying BillyKirk for just over twenty years: bags, wallets, smaller cases. I love their stuff because it never looks fussy or ornate, and it can take real, everyday, use. The quality and timeless style of BK products has been consistent over two decades, and finally, everything is made here in the US and holds up over time.

22 de fevereiro de 2023

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