Birchall Blackburn Law Avaliações 

1.318
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I used Birchall for the selling and purchasing of my home, Natalie Earley and her team were brilliant, they kept me updated every step of the way, and always answered any questions that I had promptly... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Been dealing with the Manchester office, or rather NOT dealing with. Not bothered to contact us. Should have been a very simple sale but taken 5 months and now mortgage offer is about to expire and ho... Ver mais

Avaliado com 5 de um total de 5 estrelas

The conveyancing team at Birchall Blackburn Law were extremely helpful during our sale process. (we had never sold a property before!) They kept us well informed throughout, via email and phone... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a first time buyer who was comfortable online and with digital portals, it was excellent. If you're someone who needs or wants a more personable or face-to-face experience, then perhaps not for y... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Escritório de Advocacia

Escrito pela empresa

We are specialists in all types of claims and compensation. No win, No fee. Call today 0800 614 722.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(1.318)

152 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend

We had an excellent experience with our house purchase. Communication was outstanding throughout the process — emails were always responded to on the same day, and everything was handled efficiently. We highly recommend their services!

16 de julho de 2025
Avaliação não solicitada
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Resposta da Birchall Blackburn Law

Hi Adele,
Thank you so much for your glowing review. We'll make sure to let the team know about your kind words.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Jane and Samiyah were great

Jane and Samiyah were great, very thorough and quick to respond to any queries, would definitely recommend.

14 de julho de 2025
Avaliação não solicitada
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Resposta da Birchall Blackburn Law

Hi Lyndsey,
Thanks for your lovely feedback. We'll make sure to pass this review on to Jane and Samiyah - they will be over the moon!
Best wishes,
Birchall Blackburn Law

Avaliado com 1 de um total de 5 estrelas

Terrible knowledge, communication, speed affecting lives

We are cash buyers buying a rural property. This process has been like herding cattle through quicksand. The communication and understanding of what is required has been appalling. We are now having to split our sale and purchase due to how long they are taking and move into temp accomodation. 2 weeks before completion date for sale they have suddenly switched our 'Conveyancing Executive' NOT a solicitor by the way, just juniors dealing with stuff they don't understand - to a new person on a different site. Now, not even sure if the sale is going to happen. Reply to emails with vague - when I have read your file... WELL WHEN WILL THAT BE EXACTLY? They have asked our sellers loads of queries that either are irrelevant or have been answered in reports they have access to. They refuse to read the surveyors reports - require the sellers to specify everything even if it's irrelevant - but they don't know the property - they are a Trust. WE DON'T NEED A MORTGAGE which they didn't seem to understand until two weeks ago - but they still want every one of their queries answered and are holding up our move with spurious queries and will not meet to discuss which ones are important - will not filter them themselves. Now suddenly the whole purchase has been handed over to somebody else. We received a letter saying it will not hold anything up - but it already has. Tried to complain, don't answer phone - just transferred to answering phones. The previous conveyancing person went on maternity. YOU HAD PLENTY OF NOTICE THAT WAS GOING TO HAPPEN - WHY DIDN'T YOU TELL US? DO A PROPER HANDOVER?
We had used them 15 years ago, and they were fast and communicated well. Today they are nothing short of appalling.
Shout out to Kyle though who is good at his limited role I think.
UPDATE: The new conveyancer is actually a solicitor I think and is being helpful. However, a further point to add is that Birchall Blackburn have a portal for documents and actions to progress your sale, yet they don't use it consistently, only sometimes. Others, REALLY IMPORTANT ones like draft contracts and TR1 form sent on email with loads of other attachments in February - no action initiated on portal and then never chased with us. Suddenly right before our sale saying 'We're waiting for these docs we sent you by email in February.' Why didn't you send them using your own system? Then we would know there were outstanding actions to take. The portal says there are none. Why didn't you chase them even once? Obviusly we had missed them since we respond to everything really quickly, had responded to the other documents set with that email and you sent them in FEBRUARY. It's halfway through July.

15 de julho de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Dear Jenny, we're sorry to hear about your experience. We've highlighted your comments for priority with our Client Services Team. They will investigate the issues and in the meantime please do not hesitate to get in touch with them directly at enquiries@birchallblackburn.co.uk.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Recommended for complex divorce

Would highly recommend Gill Graveson and her team, divorce complexity dealt with swiftly and professionally. They made a stressful time less so and the communication was faultless.

2 de julho de 2025
Avaliação não solicitada
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Resposta da Birchall Blackburn Law

Hi Cheryl,
Thank you so much for your kind review. We're glad we could help you through a difficult time. We wish you and your loved ones all the very best for the future.
Best wishes,
Birchall Blackburn Law

Avaliado com 1 de um total de 5 estrelas

Don't waste your time

We are currently trying to deal with these solicitors for our sale and they won't reply to any emails or take any phone calls. It's a disaster. Avoid at all costs.

26 de junho de 2025
Avaliação não solicitada
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Resposta da Birchall Blackburn Law

UPDATE: Dear Rachel, you are not our client. We have a professional duty of client confidentiality, and we would not be acting in our client’s interests if we discussed with you any details about the work we are doing. We are also restricted in who we can communicate with when another party has their own lawyers. We fully appreciate that this may be frustrating, but we will always comply with our professional obligations and protect our client’s interests.

Dear Rachael, we're sorry to hear about this and we will inform our Client Services team. We need a bit more information to follow up your comments, which we will request through TrustPilot. Please do not hesitate to get in touch with our Client Services team at enquiries@birchallblackburn.co.uk in the meantime.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Reda Dalibey was great!

Being first time buyers, my partner and I had a lot of questions for Reda and needed plenty of advice along the way, but he handled this with ease! The way he explained things made them so much easier to understand and I felt at ease after confirming things with him during our phone calls. Throughout the 2-month process (which we've heard is rather quick), there were only a few chases needed and Reda was very patient with us each time we did this. Overall, I would definitely recommend Birchall Blackburn Solicitors and Reda Dalibey in particular!

23 de junho de 2025
Avaliação não solicitada
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Resposta da Birchall Blackburn Law

Hi Emily,
Thank you so much for your review - we'll make sure to pass your kind words on to Reda. He'll be over the moon to hear how happy you are with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

My experience of dealing with Reda from…

My experience of dealing with Reda from Birchall Blackburn Law .was very good always easy to contact and informative.
Would definitely us again.

23 de junho de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Mr McCarragher,
Thanks for your brilliant review. We'll make sure to let Reda know about your kind words. We wish you all the best for the future.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Catherine made buying our first home as…

Catherine made buying our first home as simple and straightforward as possible would definitely recommend and we will be back if we ever need legal services again!!!

16 de junho de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi D and N,
Thanks ever so much for your glowing review. However, we can't locate you on our system so we've put in a request for more information on Trustpilot so we can let Catherine know which case was yours. We hope you're enjoying your new home!
Best wishes,
Birchall Blackburn Law

Avaliado com 4 de um total de 5 estrelas

New Business Team must do better

We employed Birchall Blackburn Law after a lot of research and because they scored high with our mortgage provider.
Unfortunately things in the early stages didn’t go as planned. It was very difficult to get things moving as we were placed with the new business team. Very little was happening even after many phone calls. At one point we were lied to which I didn’t appreciate. After a phone call to our mortgage provider who then in turn must have contacted Birchall Blackburn, we received a phone call from a solicitor who explained that he would be taking on our conveyancing.
From that point things moved on extremely well. Reda who was looking after us kept us informed of everything we needed to know and dealt with is in a very professional manner. Couldn’t be more pleased with him. New business team must do better though.

11 de junho de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Craig,
Thank you for your review - we always appreciate seeing where we can make improvements. We'll let Reda know you were pleased with him - he'll be glad to hear about it.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Superb representation

The fastest, most efficient, and supportive conveyancing I’ve received in over 25 years property investing. I couldn’t have asked for more.

13 de junho de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi David,
Thank you so much for your glowing review. It was a pleasure to work with you.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Highly Professional and Effective Legal Support

I’m incredibly grateful to Esther for the expert support I received during a very stressful time. They guided me clearly and confidently through the process of instructing bailiffs to remove tenants who had refused to leave the property.

Their knowledge of the legal system, attention to detail, and calm approach made a difficult situation much more manageable. Communication was always prompt and clear, and I felt fully supported every step of the way.

Thanks to their guidance, the process was handled efficiently and professionally. I would highly recommend their services to anyone dealing with challenging tenant issues or requiring reliable legal advice.

12 de junho de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Syeda,
Thanks for your lovely review. We'll be sure to let Esther know - she'll be delighted to hear how happy you are with the service.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

An exceptional firm of Solicitors

An exceptional firm of Solicitors. It’s clear that Birchall Blackburn have a collaborative and outcome driven culture. Jane Lockwood has been extremely pragmatic, responsive and courteous in handling a few of our cases. A breath of fresh air and we will continue to use them for our representation.

10 de junho de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Sunny,
Thank you so much for your lovely review. Jane will be thrilled to hear how delighted you are with the service. We wish you all the best for the future.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

5 stars isn’t enough!

We had the pleasure of working with Jane Lockwood, from Birchall Blackburn Law.

She was the lead for us on two different and complex lease agreements with some Housing Associations. She was diligent with how she handled our case, always responsive /communicative and extremely helpful.

We felt that she was alined with our best interest and this came through during the entire process, from the many phone calls to teams meetings, emails and late nights. Jane has been a real life super women. She and the team have been great. Would highly recommend them.
Will be using them for all our upcoming projects.

10 de junho de 2025
Avaliação não solicitada
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Resposta da Birchall Blackburn Law

Hi Mrs H.A,
Thanks ever so much for your glowing review - Jane will be over the moon to hear about this. It was a pleasure working with you.
Best wishes,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Great experience

We have used Birchall Blackburn two times now. Firstly when we purchased our house and then when we sold it. Both times they have been amazing. Both Ryk and Farhana have worked very efficiently on our cases and only deserve the praise. Farhana was so quick to respond to the emails related to our transaction which really sped up the whole process. I highly recommend this firm to anyone who is looking for a solicitor.

10 de junho de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Liza,
Thank you for your lovely review. We'll make sure to pass on your kind words to Ryk and Farhana. It was a pleasure working with you.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Highly Recommend for a Smooth Property Purchase

I recently completed the purchase of my apartment and had an excellent experience working with Michelle and her team at Birchall Blackburn Law. The entire process was smooth, well-managed, and handled with a high level of professionalism from start to finish.

Michelle was always responsive, approachable, and happy to answer any questions I had along the way. Her communication was clear and timely, which made the whole experience feel straightforward and stress-free. Her team were equally supportive, organised, and a pleasure to deal with throughout.

I actually chose Birchall Blackburn Law after my parents recommended them following their own positive experience, and I'm glad I did. I’ll now be recommending them to my brother, who’s planning to buy a house next year — I wouldn’t hesitate to pass their name on to anyone looking for a reliable and dedicated solicitor.

A big thank you to Michelle and the whole team for all their help!

11 de abril de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Harry,
Thank you so much for your amazing review. Michelle and the team will be over the moon to hear how happy you are with the service. It's always a pleasure to work with you and your family.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing

Firstly I want to start off by thanking Sarah Howarth and Holly Buckley for all their hard work, 10/10 communication & dedication.

When the file was sent over to Birchall, we were always sent communication letting us know on timelines & when the process will begin. It was detailed emails instructing us on what to do at every step to avoid delays & always on hand via email and telephone to answer my every question.

When Sarah was away on annual leave, Holly was quick to respond and give us updates in the background & she always made sure Sarah was in the loop of the conversation when she came back.

Sarah and Holly were true to their word on what day we can expect a completion, as well as always making sure they had all the information from us & the lender to make a truly seamless transaction.

It’s been a pleasure meeting and speaking to Sarah, Holly & the receptionists at Birchall who are always very polite and friendly towards me, even at times when I’ve just waffled nonsense on the phone - they’ve been there to calm me down and direct me to the right individual.

Each communication had a response, each task was done on time & every call back was carried out & therefore we are now at completion stage, thanks to their hard work and dedication.

I cannot thank you enough for everything you have done, but it truly has been a pleasure. Ps: also a special mention to their online portal which was very informative & clear on what steps we had reached and what there was left to do - as well as being able to complete tasks via the portal, minus the items that needed a hand signature, but wow. Very good system

Thanks a million!

23 de maio de 2025
Avaliação não solicitada
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Resposta da Birchall Blackburn Law

Hi Zara,
Thank you for your lovely review - we really appreciate it. We'll make sure to pass on your kind words to Sarah, Holly and the team. It was a pleasure working with you.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Complex Wills Explained in Simple Terms

Leanne was really helpful when drafting our wills, She took the time to understand our unique situation and was able to guide us through our options. We had 2 really helpful meetings where Leanne was able to explain in simple terms what our wills meant and ensured they met our needs.

2 de maio de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi Deborah,
Thanks ever so much for your amazing review - Leanne will be so pleased to hear how happy you are with the service.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Ben wilde made it very easy to…

Ben wilde made it very easy to understand and very helpful.
Just what you need at a stressful time

7 de maio de 2025
Avaliação não solicitada
logotipo da Birchall Blackburn Law

Resposta da Birchall Blackburn Law

Hi John,
Thanks for your glowing review! We're so glad to hear Ben could help you. It was a pleasure working with you.
Many thanks,
Birchall Blackburn Law

Avaliado com 5 de um total de 5 estrelas

Selling my house through auction and normal sale

Selling my house was a long drawn out process totalling 22 months. I made the decision to go to North West auctions. Birchall Blackburn Law have a Specialist House team at Preston. They work specifically with the Auction house.
Jane and Samiyah work within a tight time scale to ensure their clients have completed their ID checks and all the legal documents within 3 to 4 weeks prior to auction date. Although my auction wasn't successful I asked for their continued support to complete on my normal sale till completion. They both provided a professional; approachable (they will answer your calls and emails straight away); informative of each stage of the process and efficiently completed in a reasonable time scale on 6.5.2025.
Thank you for your support, very much appreciated.
Gillian Roberts

6 de maio de 2025
Avaliação não solicitada
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Resposta da Birchall Blackburn Law

Hi Gillian,
Thanks for your superb review. We'll make sure to let Jane and Samiyah know how happy you are with the service - they'll be over the moon!
Many thanks,
Birchall Blackburn Law

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