Blacks - Aintree Avaliações 

727
•
O TrustScore é 5 de um total de 5

4,8

Unit 1D, Aintree Racecourse, L9 5AN Aintree, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful staff, got help from a lovely lady (sorry didget your name) and Terry on the till was friendly and helpful, would recommend

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Popped into Blacks Aintree today for a browse. Ended up buying new Merrell walking shoes for myself & my wife. Great service as always (we're regular customers), this time by Sean & Adam. I'm usually... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I honestly couldn’t fault the service I received from Terry and Jamie\. They were both incredibly helpful, friendly and professional from start to finish\. They made me feel genuinely valued as a... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Order arrived promptly. And wrapped in brown paper - very admirable. The problem arose with a label attached to the laces of both boots saying w ‘Waterproof’ and the label on the box saying ‘water re... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. também em
  3. Loja de artigos de corrida
  4. Loja de Artigos para Acampamento
  5. Loja de bolsas e malas
  6. Loja de Calçados
  7. Loja de roupas desportivas

Sobre Blacks - Aintree

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • Unit 1D, Aintree Racecourse, L9 5AN, Aintree, Reino Unido

  • 01513 180615

4,8

Excelente

O TrustScore é 5 de um total de 5

727 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(727)

3.960 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

collection as expected date...would…

collection as expected date...would have prefared delivery service at checkout. thanks

12 de junho de 2026
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very quick delivery thankyou

Very quick delivery thankyou

19 de junho de 2026
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Eric was really excellent he exchanged…

Eric was really excellent he exchanged some walking shoes that didn’t fit with no fuss - and then helped me find some that did fit. Really good service.

21 de junho de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great shop and Staff in Aintree…

Great shop and Staff in Aintree Liverpool .

The Aintree store aims at more of the top brands compared to other stores .

Camping & Hiking to clamping they have a great array of items on display.

Plus many top clothing brands

29 de maio de 2026
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

I’d been trying for over a month to buy a tent carpet and tent footprint from other retailers that were running a promotion, but without any success. I popped into Blacks today, and the customer service was outstanding. Eric was incredibly helpful; after I explained the difficulties I’d been experiencing, he took the time to make the necessary enquiries and was pleased to let me know that they could match the price. His assistance and professionalism made the whole experience hassle-free. Blacks will definitely be my first choice next time I need something.

6 de junho de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

D of e

Staff were friendly and commadating, matty, Eric and Sean all helped me find what I needed, even looking in the back to find my items, even honouring the d of e discount

6 de junho de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thanks to Eric

Thanks to Eric, what a guy lovely and so helpful making my return run smoothly. Very professional. Also good understanding. Many thanks mate. Cheers

3 de junho de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Perfect time with perfect product!

Perfect time with perfect product!
THX!

26 de abril de 2026
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Very quick and efficient

16 de maio de 2026
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service …

Went to the store to buy a waterproof coat and with the advice from Jamie came out with exactly what I was looking for. Great quality and good value for money. Even advised that they do a particular discount which I had and took advantage of. I also bought a couple of cotton T-shirts which they had an offer on if you buy two. Well recommended and thank Jamie. 👍🏼

11 de maio de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store, good value, high quality items

I was served today and yesterday by Matty. He was really helpful, informative with helping us choose items and a nice guy. The shop was clean, well presented and had a really nice selection of items. The staff were polite, courteous and helpful. I like the new look for blacks, it feels calm to shop, there is a nice selection in a variety of different outdoor categories. I have always shopped at blacks, and will continue to. I am impressed by the new look, competitive prices and friendly service.

13 de maio de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant customer service…

Absolutely brilliant customer service from Jamie today at blacks really helpful and accommodating shop is a lot better than last time I visited lots of new stock especially on the mountain equipment and trailberg stuff

9 de maio de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Really helpful, great service

Visited Blacks in Aintree to buy some boots for a charity trek. Matty was really helpful and knowledgable, talking me through the options and helping me to decide the best boots to suit me and my budget. Happy customer!

5 de maio de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Edale walk for charity in the Peak District 12.5.26

Matty one of the staff really explained in detail the walking boot I required very thorough and understood the product and what I was looking brilliant service and discussed the benefits of walking two way conversation

5 de maio de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Staff very friendly and helpful

Staff very friendly and helpful. Staff member when and retrieved pair of shoes from stock room for me. Staff member also gave the expert advice on appropriate clothing.

29 de abril de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Perfect product

Perfect product, excellent value and delivered on time 👍

6 de abril de 2026
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Swift despatch and delivery

Swift despatch and delivery. Helpful staff in shop

29 de março de 2026
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Usual great service knowledgeable staff

Usual great service knowledgeable staff
Five star 🌟

2 de abril de 2026
Avaliação não solicitada
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The price and the the well documented…

The price and the the well documented guide on the product

25 de março de 2026
logotipo da Blacks - Aintree

Resposta da Blacks - Aintree

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

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