Kiona was a friendly assistant, who showed knowledge of products I was interested in. She also advised me of a good place to get replacement trainers of the type I wear (trainers not available in her... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and fri... Ver mais
A empresa respondeu
I went in looking for walking boots for a charity trek I am doing for Jersey Autism. Dillon was very patient snd gave me good advice with regards to what I needed and found me the perfect ones, I wore... Ver mais
A empresa respondeu
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
- Loja de artigos de corrida
- Loja de Calçados
Sobre Blacks - Jersey
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
29-31 King Street, JE2 4WF, St Helier, Jersey, Reino Unido
- 01539 760449
4,8
Excelente
425 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was served by Anna
I was served by Anna. She was very helpful and friendly. She Went upstairs to check for more sizes for me.
Really pleased with her help.
11 de junho de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Really helpful nice assistant
Really helpful nice assistant
8 de junho de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Fantastic service Angie!
We had so much help advice and patience while in the Jersey beach of Blacks today. Angie was fantastic - helped us make decisions without feeling pressured. Thank you 🙏
8 de junho de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Great help from Anna in finding the…
Great help from Anna in finding the right walking boots and socks!
5 de junho de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
I was served by sussy and she was super…
I was served by sussy and she was super helpful- helped me find everything i needed, best affordability and most convenient.
7 de junho de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Anna and Angie
Anna and Angie, what angels they are.
Really needed advise on some new work boots and both of them couldn’t be more helpful! Extremely grateful to both of them, thank you lovely ladies!!
7 de junho de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
Resposta da Blacks - Jersey
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Blacks Customer Care Team
Thanks to anti and Anna for your help…
Thanks to anti and Anna for your help in assisting me with a sleeping bag!
4 de junho de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
I liked the service and the prices.
I liked the service and the prices.
1 de junho de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Patient and helpful
For some reason I couldn't order online, the form didn't like my phone number! I went into the store and although they didn't stock what I wanted Anna was really helpful. She ordered my product and honoured the extra discount that was being offered online. Thanks to Anna for her patience and help.
31 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Anna and Kiona were amazing in helping…
Anna and Kiona were amazing in helping me pick out a chair and with advice for future purchases. Really felt comfortable with my purchase.
31 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
Excellent service
Excellent service, Anna was very helpful (and patient) and knowledgeable.
👍👍
30 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Anna was very patient with me
Anna was very patient with me, originally I wanted to buy Merrell shoes but they were to tight. Ann suggested to try on the salomon ones and they felt very comfortable and light plus I actually liked the green colour. I was pleased to achieve my task of buying new pair of shoes. Very happy with the service. Thank you very much Anna
30 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Went yesterday to Blacks Jersey
Went yesterday to Blacks Jersey. Angie could not have done more to help us in my choice of shoes for our trip to Alaska ; ti
Time not an issue and great service; thank you Angie 👍👍👍
25 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Resposta da Blacks - Jersey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Good shopping experience
Popped into Blacks in Jersey to buy a mid layer top - but needed specific weight and thickness for bike packing trip. Angie gave her time to ensure I got the right top and was comfortable with my purchase. The staff there are very friendly and genuine. Thank you
16 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Anna in Jersey branch was excellent in…
Anna in Jersey branch was excellent in assisting me with a smile and FIL information to buy a camping mattress
Excellent service
16 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Absolutely EXCELLENT service from a…
Absolutely EXCELLENT service from a lady who ai think was called Angie - extremely helpful and efficient- a great advert for your company
10 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
The saleswoman (Anna) is very friendly
The saleswoman (Anna) is very friendly. She gives good advice and kindly welcomed us when the store was about to close. Very smiling, I recommend
11 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
I had occasion to take back a new…
I had occasion to take back a new camping lantern which by sheer bad luck was faulty . When I took it back I was served by Sussy who could not have been more pleasant and helpful . Thank you to Blacks Jersey and to Sussy ( hope I have soekt that correctly !)
Really great service .
10 de maio de 2024
Avaliação não solicitada
Resposta da Blacks - Jersey
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
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