Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Ver mais
A empresa respondeu
Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Ver mais
A empresa respondeu
Easy to use website, doesn't make it clear that click and collect is free. Decent prices. Nice friendly staff at pick up. Good quality items
A empresa respondeu
Stevie, the manager advised me how to park in the loading bay when I came to pick up the jacket. Jade served us when we arrived and was extremely helpful, making our shopping experience very satisfyin... Ver mais
A empresa respondeu
Escrito pela empresa
69 The Moor Shopping Centre, S1 4PF, Sheffield, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Called in as we noticed they had a sale on and we both needed new walking boots/shoes. I can't remember the names of the staff, but the guy who helped us getting the shoes and the girl on the till, were really helpful and friendly.

Resposta da Blacks - Sheffield
I went into your Black’s shop on the Moor earlier on looking to find a new pair of hiking boots and was served by the manager (Stevie). She spent a while helping me pick out the perfect pair. I ended up with a new pair at a reasonable price and she even helped me find a new jacket on top. Incredibly friendly and knowledgeable about all the products I enquired about and I’ll definitely be visiting the shop again. 10/10 shopping experience!

Resposta da Blacks - Sheffield
Not been for a while . Shop was wonderfully Christmassy . Great to see new items and the same helpful staff . Love having a laugh with Stevie and Jade

Resposta da Blacks - Sheffield
Came in for a jacket was served by mollie and she was very helpful from start to finish and helped me out with what I needed

Resposta da Blacks - Sheffield
Was in store about 4 weeks ago now on a Saturday morning looking for some new walking shoes. I am a bit of an awkward customer as i have quirky feet but i was lucky enough to get help from a very pleasant young girl called Molly (if i remember correctly!). What an absolute credit to the store and young people in general. She certainly knew her shoes and was a great help in assuring i ended up with the right pair of shoes for me. Many thanks.

Resposta da Blacks - Sheffield
Visited Blacks on Saturday, looking for a new hold-all. The girl that served me was excellent. She apparently works part time at the weekends. I didn’t buy it on Saturday, but bought it today. All staff involved with my purchase were just great. Thank you.

Resposta da Blacks - Sheffield
Came to get some waterproof trainers/wellies for dog walking spoke with a molly who was super helpful and pointed me in the right direction! She needs a raise!!

Resposta da Blacks - Sheffield
Great Customer Service.
We needed help with selecting sleeping bags and Maddie was excellent, nothing was too much trouble. Thank you.

Resposta da Blacks - Sheffield
Just visited Blacks on Fargate Sheffield, was served by Maddie who was very helpful and as I was struggling to find boots that fitted well, Maddie was organised and went back and forth with boots I selected, then she came back with boots she thought may fit of a slightly different design and they were perfect. Maddie upsold me some boot protector and a bag too and arranged cover to help another customer at the same time, she also ensured I received the best price possible. Maddie went above and beyond from a customer service perspective and is definitely a credit to Blacks.

Resposta da Blacks - Sheffield
The server Rio was very nice, she gave us an extra discount and was very welcoming and down to earth definitely a good company to buy from

Resposta da Blacks - Sheffield
Excellent customer service. Was served by Molly who went above and beyond to help. Nothing was to much trouble for her. A real asset to the company.

Resposta da Blacks - Sheffield
Great recommendations and service from all staff in store, especially from Ross who picked out the perfect waterproof coat for me and talked me through a few brands. Came just in handy the week after!

Resposta da Blacks - Sheffield
Great store! Stevie was extremely welcoming when I came into the store. I needed support with a Garmin watch and she really helped me choose the right one for my needs. Very warm and friendly. Just the right balance when you go into a store like Blacks.

Resposta da Blacks - Sheffield
Popped in to look for a light walking jacket and was delighted by the range of stock. Do I got distracted but was able to find a great local jacket- RAB , thanks to the staff
No pressure just guidance .. plus a fair price sold me

Resposta da Blacks - Sheffield
Emily was very helpful with helping out ordering something they didn’t have in my size was great service

Resposta da Blacks - Sheffield
Went in to purchase some new walking boots at the weekend, I was helped by a lovely young lady called Mollie, she was very knowable about the product and patient allowing me the time I needed to make a decision on what I wanted x

Resposta da Blacks - Sheffield
Nice friendly staff, the help and knowledge of staff was really helpful, I will be back!! Was helped by a very smiley Molly, what a pleasure she is!! Hold on to her, she is a credit to the store!!!

Resposta da Blacks - Sheffield
All the staff i encountered were very knowledgeable about the items I needed and very efficient and friendly

Resposta da Blacks - Sheffield
A member of staff called Stevie gave some really good customer service when I dropped in the other day. Cheers Stevie

Resposta da Blacks - Sheffield
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.