Absolutely outstanding customer service from BLK BOX. They responded to my email in less than 24 hours to my queries. There was a discrepancy with my order, and they went above a beyond to resolve for... Ver mais
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Veja o que dizem as avaliações
Part refund given for damaged plates. Missing plates sent out again. Am very happy with the quality of this product. Werksan Competition Plates are very good value at the trade prices.
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Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... Ver mais
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BLK BOX Galvanised Steel Pull Up Bar is brilliant for all kinds of pulling exercises, especially Chin Ups, Front Pull Overs and Bar Muscle Ups - highly recommend it!
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.
Informações de contato
Cloughfern Ave, Newtownabbey, BT37 0UH, Belfast, Reino Unido
- 02890454123
- team@blkboxfitness.com
- www.blkboxfitness.com
4,3
Excelente
2 mil avaliações
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Respondeu a 50% das avaliações negativas
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Great experience all around - can’t wait to buy more.
Great experience all around. Excellent quality equipment and looks amazing - crisp and clean. By far the nicest gear I’ve seen online. Great customer service too.
21 de setembro de 2023
Love it used it for a week now love it
22 de setembro de 2023
Bench was damaged
Delivery worked great. Unfortunately the bench was damaged, but the package was delivered undamaged. Therefore the bench was already damaged when shipped. very unfortunate.
8 de setembro de 2023
Resposta da BLK BOX
Hi Tim,
We are very sorry to hear that!. Not how we expect our products to arrive.
If you haven't already done so please contact a member of our customer service team who will be able to assist.
info@blkboxfitness.com
For the second time I bought from BLK…
For the second time I bought from BLK Box and experience again high quality of both service (seamless communication, prompt delivery) and products (battle ropes and some hex dumbbells), at a right price. I will defintely buy again.
7 de setembro de 2023
The goods arrived on time
The goods arrived on time, well packed and quality is very good.
5 de setembro de 2023
Great service
Great service, when problems occurred with the delivery Blk Box dealt with it very quickly.
Product was great too!
5 de setembro de 2023
Great product
5 de setembro de 2023
Rapid delivery band Greta installation…
Rapid delivery band Greta installation services.
28 de agosto de 2023
Equipment turned up on time and intact
Equipment turned up on time and intact, as usual every time I buy from BLKBox
21 de agosto de 2023
Overall quality very good
Overall quality very good, but assembling we have to fix a couple of cross threaded bolt holes and replace a missing screw with one of our own.
21 de agosto de 2023
Resposta da BLK BOX
Hi Mike,
We are very to sorry to hear about your experience assembling your product.
We expect the best quality of our products and ease of assembly.
If you haven't already if you can send some images and/or details of what you experienced and the order reference number we can look into this and make sure this is passed to the relevant teams to improve our service.
https://www.blkboxfitness.com/pages/contact
Thanks
BLK BOX Team
The sand bags are awesome
The sand bags are awesome, great build quality. Service and delivery was brilliant too.
20 de agosto de 2023
Very easy pick up service.
20 de agosto de 2023
Would not recommend to a friend, maybe an enemy.
Bad experience with the pallet courier
Faulty products
Even worse experience with the courier delivering the replacements
Replacement damaged
Very poor customer service
Average product
Not at all what was expected based on the company's marketing.
31 de julho de 2023
Resposta da BLK BOX
Hi Jason, We are really sorry you to hear about the poor experience you have had.
We have taken your feedback and raised this with our couriers to ensure the service they are providing is to the high standards we expect.
Great quality product,and really quick…
Great quality product,and really quick delivery
14 de agosto de 2023
Disappointed as components missing from…
Disappointed as components missing from package. So far waited a week for replacements to arrive
13 de agosto de 2023
Resposta da BLK BOX
Hi Dolores,
We are very sorry you have had a poor experience with your order.
All feedback is important to us and this will be passed to the relevant teams to ensure we are improving and meeting the high standards of service expected at BLK BOX.
Install guys were amazing
8 de agosto de 2023
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