Bluelamptrust Avaliações 72

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am happy with my assessor orfana manzoor. She was on time and very polite. She remained professional and was doing a brilliant job

Avaliado com 1 de um total de 5 estrelas

It’s a machine to make money. This process isnt trustable . As far as I understand, Swindon only accepts one approved company for the taxi driving assessment. When there is only one provider, i... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was given a very thorough assessment by Assesor Dean Heasley which gave me more confidence in my driving. Where I did have faults, I was given indebt instructions and debriefing on how to move forwa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Took the blue light taxi test yesterday in Peterborough. The examiner Qaseem Raja was excellent and put me at ease straight away. It did not feel like he was out to catch you and was very support... Ver mais

Detalhes da empresa


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

72 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

It’s a machine to make money

It’s a machine to make money. This process isnt trustable .

As far as I understand, Swindon only accepts one approved company for the taxi driving assessment. When there is only one provider, it raises concerns about independence and accountability.

A company makes money from assessments and retests, so there is a potential financial incentive to fail more candidates. Whether that happens or not, the system creates a perception of a conflict of interest because the assessment process is not fully independent or honest.

I believe there should be more than one approved assessment provider so that candidates have a choice and the process is seen as fair, transparent and impartial.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Money making machine

I don’t usually leave reviews, but I felt I had to share my experience this time.

I was in urgent need of work and applied for a taxi licence in the Bristol area, which required me to complete an assessment with this company. In my opinion, the process felt more like a money-making exercise than a fair assessment.

I have been driving for over 30 years and am a part-qualified driving instructor who actively trains candidates almost every day. I have never failed a driving test in my life. However, a tester called Michael Davis failed me three times. Each time, he claimed I had made a different serious mistake that warranted a fail.

I am an open-minded person and have no problem accepting responsibility or constructive criticism when I make mistakes. However, when someone has the power to make decisions that directly affect people’s livelihoods, that responsibility should be exercised fairly and honestly.

After losing confidence and starting to question my own driving ability, I decided to take my assessment with another company in the Bristol area. I passed on my first attempt.

Because of my experience with Blue Lamp, I nearly lost hope of earning a living and suffered a significant loss of confidence in myself. Based on my experience, I would advise anyone seeking a taxi licence assessment in the Bristol area to carefully consider their options and choose a provider they feel they can trust.

This review reflects my personal experience.

15 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I learnt a lot from blt

I learnt a lot from blt. Safeguarding and driving. Everyone's very professional and friendly. I passed my driving with assessor orfana. She is very good. Will recommend

14 de maio de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Thank you so much for your lovely feedback, Hasan. We're thrilled to hear you had such a positive experience with us, and we'll be sure to pass your kind words on to Orfana. Congratulations on passing your assessment! Wishing you all the best on the road ahead.

— The BLT Driver Training Team

Avaliado com 1 de um total de 5 estrelas

“Absolutely unacceptable experience…

“Absolutely unacceptable experience with Orfana Manzoor. Her attitude was rude, dismissive, and highly unprofessional throughout the interaction. It felt like she was taking her personal problems out on clients, which is completely inappropriate in any professional setting. I was treated with disrespect and left feeling extremely uncomfortable and frustrated. I would strongly advise others to avoid dealing with her.”“Rukhsana Shahine is absolutely outstanding at her job — extremely professional, warm, welcoming, and respectful throughout the entire experience. If I could give 10 stars, I would. She made me feel comfortable and valued as a customer, and her attitude reflects exactly how staff should treat people.
In contrast, my experience with Orfana Manzoor was extremely negative. I found her rude, unprofessional, and unpleasant to deal with. It felt as though personal issues were being taken out on customers, which created a very uncomfortable atmosphere. Based on my experience, I would strongly advise others to avoid dealing with her.”“Rukhsana Shahine is absolutely outstanding at her job — extremely professional, warm, welcoming, and respectful throughout the entire experience. If I could give 10 stars, I would. She made me feel comfortable and valued as a customer, and her attitude reflects exactly how staff should treat people.

8 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a very good experience

I had a very good experience. Orfana manzoor is a professional and to the point . She also given me some advices regarding my minor mistake which was very helpful for me. Keep up the good work. Thank you and good luck

7 de maio de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Hi Haider, thank you for taking the time to share your experience with us. It's great to know that Orfana was professional and helpful, and that her advice made a real difference for you. We appreciate your kind words and wish you the very best going forward.

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

I passed my assessment today second…

I passed my assessment today second attempt. My assessor orfana gave me confidence that I could pass. She is very friendly and professional. Thank you

7 de maio de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Congratulations on passing, Mohsen! It's wonderful to hear that Orfana helped you feel confident throughout the process. Passing on your second attempt is a real achievement, and we're glad our team could support you along the way. Best of luck with everything.

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

I had a great experience with my…

I had a great experience with my examiner Ghanzanfar mahmood he was so calm,polite,and made me feel comfortable throughout the assessment thankyou soo much

27 de abril de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Many thanks for your review, Kiran. We're really pleased to hear that Ghanzanfar made you feel at ease during your assessment. Creating a calm and comfortable environment is something we take seriously, so it's great to know that came through. All the best to you.

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

I had a great experience with my examiner Orfana manzoor

I had a great experience with my examiner Orfana manzoor She was calm, polite, and made me feel comfortable throughout the assessment. Her instructions were clear and easy to follow. She handled everything very professionally and fairly. I truly appreciate her supportive approach.

24 de abril de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Thank you for sharing your experience, Abhishek. We're delighted that Orfana made you feel comfortable and that her instructions were clear throughout. Fairness and professionalism are at the heart of what we do, so your feedback means a lot to us.

— The BLT Driver Training Team

Avaliado com 1 de um total de 5 estrelas

No Refund | No support

Totally unfair, this company works in one-way method, they have the right to cancel your assessment but you are not allowed to ask for a refund. I do not recommend this company for assessment.

21 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tim Holman is racist and impolite

Tim Holman is racist !!! Fire him from BLUE LAMP TRUST. He hates Asian. He identify his Targets by their names before test, I have bias unconcious experiance with him. He thinks he can hide his hates and bias acts but everybody understand the way he approach you.

He says nothing verbaly, his body language is very clear and the way he treats you, he hates people coming to this country for any reason.

It doesn't matter who you are, he plays role of a patriot person BUT patriotism and racisim are two opposite actions BLT must know that.

I fell asleep when i returned from the test, he is the first worse person i ever seen in the UK.

He must be fired!!! Blue Lamp Trust please fire him immediately.

Please do not book any test with him and stay safe.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a great experience with Orfana…

Had a great experience with Orfana Manzoor. She is so professional and good in her work.

8 de abril de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Thanks for your kind words, Jhanzaib. We'll make sure Orfana sees this. It's always encouraging to hear that our assessors are delivering a professional experience. We really appreciate you taking the time to leave a review.

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

I have been a taxi driver for many…

I have been a taxi driver for many years now. However I failed my first assessment and was given advisory and encouraged to prepare for my next assessment by mis Mansoor. I passed today and would like to thank orfana Mansoor for her advic. She is professional and friendly and is a great assessor. Thank you again.

27 de março de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Well done on passing your assessment, Akhtar! It takes real dedication to come back after a setback, and it's fantastic that the advisory support helped you prepare. We'll pass your thanks on to Orfana. Safe driving!

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

I had a great instructor Orfana…

I had a great instructor Orfana Manzoor, she gave me great tips. Totally recommended 👌

5 de março de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Cheers for the recommendation, Amine! Glad to hear Orfana's tips were useful. We'll make sure she knows. Thanks for choosing BLT and for leaving such a positive review.

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

Orfana is a very kind

Orfana is a very kind, friendly and professional person she advised me when i was going wrong and how to become a better diver and passed my assessment today. Would definitely recommend.

5 de março de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

That's great to hear! Congratulations on passing your assessment. Orfana will be pleased to know her guidance helped you improve and succeed. We wish you all the best out on the road.

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience. A lot to learn!
Great meeting miss Ofana Manzoor, wonderful assessor with a lot of experience!

4 de março de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Thank you, Marian-Leontin! We're so glad you found the experience valuable and that Orfana's expertise shone through. It's reviews like yours that motivate the whole team. We appreciate you sharing your experience.

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

Orfana was great

Orfana was great, she made me feel comfortable whilst driving. I’d highly recommend her as an instructor and adjudicator to anyone as she is very professional

4 de março de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Hi David, really glad to hear Orfana made you feel comfortable during your session. She takes a lot of pride in being both professional and approachable, so it's brilliant that came across. Thanks for recommending her — we'll be sure to pass on your kind words.

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

I'm an 54-year-old man who's been…

I'm an 54-year-old man who's been driving for a very long time but very very nervous this morning but my driving assessor Orfana Manzoor greeted me and was absolutely exceptional. Make me feel at ease which resulted in me passing thank you for the experience okay

4 de março de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

What a fantastic result, Dave! It takes real courage to face those nerves head-on, especially after years of driving experience. Orfana is brilliant at putting people at ease and we're so pleased she helped you feel confident on the day. Congratulations on passing!

— The BLT Driver Training Team

Avaliado com 5 de um total de 5 estrelas

Going into the assessment my nerves…


Going into the assessment my nerves were all over the place but after getting into the car with Miss Manzoor and starting my test I felt relieved as she was a nice examiner and made me feel comfortable while I done my test would definitely recommend.

4 de março de 2026
Avaliação não solicitada
logotipo da Bluelamptrust

Resposta da Bluelamptrust

Thanks so much for your review! We know how nerve-wracking assessments can be, so it's great that Miss Manzoor was able to put you at ease straight away. Glad the whole experience felt comfortable from start to finish. We really appreciate the recommendation.

— The BLT Driver Training Team

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