Boots Hearingcare - Bridgend Avaliações 

38
O TrustScore é 4.5 de um total de 5

4,7

Boots, 8 Caroline Street, CF31 1DQ Mid Glamorgan, Wales, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to make an appointment at a time that suited me. No sales pressure. Options discussed. Thorough discussion on my health/hearing issues and these were taken into account when making a decisio... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent from the start, fully explained what needed doing test wise , a bit more in depth hearing test to the normal one. Once completed, shown results and which category off hearing aid I could... Ver mais

Avaliado com 5 de um total de 5 estrelas

I knew my hearing was quite bad but didn’t realize how bad , the tests I recieved were far more in depth than any other previous tests I had . Sarah Macey taking charge of my appointments was very th... Ver mais

Avaliado com 3 de um total de 5 estrelas

Audiologist was quite a pushy salesperson. It's a bit much to ask for the whole payment up front and only mention a payment plan when questioned. Seems coincidental that the only hearing aids availabl... Ver mais


Detalhes da empresa

  1. Loja de Aparelhos Auditivos
  2. Audiologista
  3. Serviço de Assistência para Surdos
  4. Serviço de Conserto de Aparelhos Auditivos

Escrito pela empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informações de contato

  • Boots, 8 Caroline Street, CF31 1DQ, Mid Glamorgan, Wales, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

38 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(38)

1.713 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Actually excited to be getting hearing aids

Easy to make an appointment at a time that suited me. No sales pressure. Options discussed. Thorough discussion on my health/hearing issues and these were taken into account when making a decision on which were the most suitable hearing aids.
I was able to book another appointment a few weeks later when I had made a firm decision to proceed (after a bad experience elsewhere) the hearing molds were taken and a convenient date was booked for me to collect the hearing aids when made.

Steve was very helpful and I was extremely pleased to discover that not only did I get advantage points but was also entitled to a discount with my Defense Discount Scheme card 👍 😀

Happy days all round and will definitely be recommending to friends and colleagues 😀

27 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Audiologist explained everything on the…

Audiologist explained everything on the computer screen answering all my questions
I felt he really understood all the problems I was having. He even provided and programmed a hearing aid to my proscribed hearing prescription and let me walk around Bridgend for half an hour to try it out in different locations I was very satisfied with the whole experience.

25 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

The staff were very professional

The staff were very professional and explained things clearly. The only complaint I have is that at no time was I informed the hearing aid only lasts for 5 years. If I had been informed I would have made a different choice. Only found out when reading through the booklet provided.

4 de março de 2025
Avaliado com 2 de um total de 5 estrelas

Buying hearing aids on interest free credit

The actual hearing aid professional in boots was very knowledgeable and helpful with the whole process of buying and fitting the hearing aids. The fault was with boots IT system when trying to buy the hearing aids on interest free credit. The card machine would not connect to the computer to allow you to pay a deposit. This had been reported the week before and still had not been fixed. I had to return to store later in the afternoon to pay the deposit over the phone. They also advertised that you could buy the insurance for the hearing aids on an annual basis but the computer system would not allow you to choose this option. Again this had to be resolved with another phone to customer services. When you are paying a lot of money for hearing aids you expect a more professional service.

11 de outubro de 2024
logotipo da Boots Hearingcare - Bridgend

Resposta da Boots Hearingcare - Bridgend

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Avaliado com 5 de um total de 5 estrelas

A visit to boots,Excellent from the start

Excellent from the start, fully explained what needed doing test wise , a bit more in depth hearing test to the normal one.
Once completed, shown results and which category off hearing aid I could choose from . Picked my choice informed as to how they work and difference between them them . Done , just waiting to go in after my hearing aids arrive.

18 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Sarah's professional knowledge

Sarah's professional knowledge, expertise, help, assistance and delivery of all, was perfect in every-way.

Highly recommend Sarah's professionalism to all who are looking for professional help, assistance, guidance and clear understanding to your needs and requirements, faultless.

9 de março de 2024

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