Boots Hearingcare - Glasgow, Fort Retail Park Avaliações 

Fantastic experience, excellent care.
Would recommend.

Professionalism of staff member

Great service from start to finish

Booked online for a hearing test at Boots the Fort , Glasgow 3 January at 9:45am . I was on time and was advised by staff at the opticians service to sit outside what appeared to be a white wooden structure in store amongst the children’s clothing area.
The door clearly said do not disturb , examination in progress . I waited 20 minutes then went back to the opticians service and was advised the hearing service was probably running late and that they had no contact with the hearing service which is poor in itself .Waited another 10 minutes then the staff at the opticians service knocked on the shed door . A lady appeared and said she did not have an appointment for me despite showing her my email confirmation and I was advised to contact Boots HQ. She did not offer me a test so I walk away . The entire process was inefficient , clumsy and totally unsatisfactory and I won’t be contacting HQ .

A tru professional and helpful
So glad I chose boots c( Glasgow fort centre)

John at glasgow fort was terrific explained everything very clearly I would recommend the service at boots glasgow fort

The audiologist ,Anne, was very clear and helped me understand my issues and talked me through my new aids. It was a positive experience when I felt nervous .

No problem from start to finish took me through every step at all my appointments

The man was very pleasant and made you feel at esse.

Very competent and friendly audiologist providing a reassuring service.

My mum and I both had hearing tests with John. Mum already had NHS hearing aids but they were no good to her. John talked my 84 year old mum through everything and made her feel at ease. Mum gets her new aids this coming week and it will be life changing for her. She trialled a pair in store and she was amazed at the difference especially with background noise. Highly recommend ❤️

Excellent customer service. Clear explanations every step of the way and answers to questions.

Carefully explained at each step. Friendly approach giving confidence and understanding to a vulnerable person. Great to have family member sharing their experience and sharing in the hearing test. Brought enlightenment to how I have been hearing life previously

Tests was top notch, walk round shop with hearing aid in was amazing, no complaints from me

Very patient and able to answer questions. Not rushed

Very helpful and cheerful

John was very patient and explained everything in detail and made me feel at ease as really did not want hearing aids !

John was very helpful and kind

My mum is 82 years John was so understanding and listened to her stories took time to explain process

John was very thorough in explaining the hearing aids and how to fit them.