Was seen by the original lady, she was very helpful and sorted my problems out
Localização
Trocar localizaçãoBoots, 9 The Parade, NN1 2BY Northampton, England, GB
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Veja o que dizem as avaliações
Sufficient time was given for this appointment and it did not feel rushed. I felt listened to and that my needs were taken into account with the corresponding options which were offered. Everything... Ver mais
I was quite nervous about my hearing test at Boots Northampton (Grosvenor Centre), but I really needn't have been. The audiologist, Michael Daws, made me feel instantly at ease. He explained what w... Ver mais
Lovely reception and knowledgeable technician - Katyana. I was sorry for her as one of the BTE fobs was u/s. Not her fault and she dealt with the problem swiftly.
Detalhes da empresa
- Loja de Aparelhos Auditivos
- também em
- Audiologista
- Serviço de Assistência para Surdos
- Serviço de Conserto de Aparelhos Auditivos
Escrito pela empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Informações de contato
Boots, 9 The Parade, NN1 2BY, Northampton, England, Reino Unido
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Great place
Nuce staff. Great place. Amazing offers for all type of budgets available.
A really good experience!
I was quite nervous about my hearing test at Boots Northampton (Grosvenor Centre), but I really needn't have been. The audiologist, Michael Daws, made me feel instantly at ease.
He explained what would be happening and even took a history of my hearing problems, something which has never been done before, even at the hospital.
The test takes place in a sound booth, which means that it is easier to concentrate on the bleeps in the ear phones. The results were explained very clearly and I chose to make an appointment for a more in depth test.
Michael has a lovely, relaxed, easy manner with his customers, is gentle and kind when applying the earphones, shows great respect and doesn't talk down to you. It was so nice not to be spoken to like an older person. All in all, a very good experience with a really kind and considerate person.
Excellent service until the purchasing…
Excellent service until the purchasing of the hearing aids which is no fault of the employee who is obviously trained to push Boots products not given the option of do you wish to purchase these or refer back to doctor
Very good experience
Very informative explained everything…
Very informative explained everything use cost and aftercare
APPOINTMENT WAS NOT RUSHED AT ALL
Sufficient time was given for this appointment and it did not feel rushed. I felt listened to and that my needs were taken into account with the corresponding options which were offered. Everything was very clearly explained to me. I would recommend Boots Hearingcare Northampton.
Katyana Clark at Boots Northampton.
Katyana Clark at Boots Northampton is the ultimate professional. She has excellent interpersonal skills and in command of her subject. Her consultation and examination of my hearing was comprehensive and thorough. She stressed that she would give me solutions and options based upon her findings with pros and cons together with relevant costs and never was I under any pressure to buy. I had complete confidence in her professional assessment and what was best for me. Exceptional service and professional care and I would highly recommend Katyana to anyone seeking help for their hearing problems.
Lovely reception and knowledgeable…
Lovely reception and knowledgeable technician - Katyana. I was sorry for her as one of the BTE fobs was u/s. Not her fault and she dealt with the problem swiftly.
Everything was explained easily to…
Everything was explained easily to me,can get a bit confusing but Katiana from the Northampton branch talked me through each process,from fitting the hearing aids to cleaning them,she was excellent .
hearing made simple
so helpful. Comprehensive instructions on how to install, clean and re-order parts.
Friendly and really on top of her job.
I CAN HEAR!!!!!
Professional and thorough
Personable, thorough, clear, credible, Katyana followed an understandable process which gave me (and my wife) confidence.
Very friendly attitude
Very friendly attitude, very knowledgeable, very efficient, gives me confidence that I will be well looked after.
Would highly recommend
A very thorough examination. Everything is explained to you. There is no sales pitch, or made to feel that you have to buy.
The lady I saw was kind, considerate, patient, and very understanding of my feelings and needs.
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