Boots Hearingcare - Worksop Avaliações 

31
•
O TrustScore é 4.5 de um total de 5

4,4

Boots Opticians, 15a Bridge Street, S80 1DP Nottinghamshire, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience with boots hearing care as been second to none all down to staff member Richard he made me feel Comfortable from the moment I walked the the doors , this as been a upsetting time for me... Ver mais

Avaliado com 5 de um total de 5 estrelas

Richard bailey was excellent he explained every part of the process and all I needed to know about the products Therefore making it very easy to decide what was best for me. Excellent aftercare not... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff are always welcoming and friendly. Richard the audiologist is so professional, friendly and knowledgeable. Completely put me at ease, clearly explained the process and answered all my questions... Ver mais

Avaliado com 5 de um total de 5 estrelas

Boots Hearing Worksop with Richard Bailey. Richard was brilliant sorting out the hearing aids for an elderly gentleman of 93 who I took there for help. He had been having problems with them. Richard... Ver mais


Detalhes da empresa

  1. Loja de Aparelhos Auditivos
  2. também em
  3. Audiologista
  4. Serviço de Assistência para Surdos
  5. Serviço de Conserto de Aparelhos Auditivos

Escrito pela empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Informações de contato

  • Boots Opticians, 15a Bridge Street, S80 1DP, Nottinghamshire, England, Reino Unido

4,4

Excelente

O TrustScore é 4.5 de um total de 5

31 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(31)

2.759 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My experience with boots hearing care…

My experience with boots hearing care as been second to none all down to staff member Richard he made me feel
Comfortable from the moment I walked the the doors , this as been a upsetting time for me losing a lot of my hearing but Richard was so helpful and made me feel at ease , the knowledge of products and what there was to offer were great , I am still navigating my way through the hearing aid experience and Richard is helping me get used to them and getting them to feel comfortable. The only issue we had was the delivery of my hearing aids which Royal Mail lost .

15 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Professional and knowledgeable

Staff are always welcoming and friendly. Richard the audiologist is so professional, friendly and knowledgeable. Completely put me at ease, clearly explained the process and answered all my questions and concerns.

16 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

What a disappointment , but the final outcome has been a credit to your after sales service

What a disappointment ! 6 years after paying £3000 for a set of hearing aids with a 5 year guarantee come across a terrible situation. Visited my local supplier and informed them one of the rechargeable batteries was not holding its charge. Was informed it would cost me £99 for a replacement , reluctantly paid this what I believe is an extortionate price as really having no option, week after ,received a letter informing me that the item is now obsolete and now stopped this service leaving me with worthless aids. Now waiting for a refund but guess what ? Just received a letter informing me that my hearing review is now due , how appropriate !
Amended up date :- since my review I have received an automated response ( not a personal one) informing me how sorry they are to read of my concern and to reply giving my details so they can advice me as to how they can help but unfortunately not replied or confirmed my response and still not received my £99 payment refund owed 6 days later !
Must read.latest update 14/4/26. Credit to head office, took on my review and did a wonderful outcome to my experience,although the original supplier informed me that the model was now obsolete and wouldn’t replace the rechargable battery Boots managed to find another company that undertook the task successfully so thank you Boots for your intervention, I can honestly report the aids have given my partner complete satisfaction over the past 6 years.

16 de março de 2026
Avaliação não solicitada
logotipo da Boots Hearingcare - Worksop

Resposta da Boots Hearingcare - Worksop

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Avaliado com 5 de um total de 5 estrelas

Worksop

This was my final appointment with Richard in the process of supplying me with new hearing aids. Having finally succumbed to the inevitable fact that my hearing was failing me I chose Boots hearing care purely on professional reputation and my faith has been fully justified. Having had several appointments with Richard I can only say that he is one of the most professional people I've met, his knowledge and advice is second to none and invaluable when, like me, your a bit nervous going into the unknown. I never realised how bad my hearing had become until I got my new hearing aids, it truly is life changing. I cannot thank Richard enough for his patience, advice and professionalism. Thank you for making my life so much better.

22 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Richard was excellent

Richard was excellent, never pressured me, spent time to get to understand my needs
Didn’t pester me when it took me 4 weeks to make a decision
Good all round service

19 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Richard at Worksop branch has really…

Richard at Worksop branch has really helped to make sure my hearing was thoroughly assessed and made sure the product supplied was correct for me. He was always polite and friendly and made the whole process comfortable and positive.

10 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Outstanding customer service from richard bailey

Richard bailey was excellent he explained every part of the process and all I needed to know about the products Therefore making it very easy to decide what was best for me.
Excellent aftercare nothing ever too much trouble.
The difference in my everyday life is amazing would highly recommend the service and product.
Fantastic customer service

19 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. The Guy was very helpful, he explained everything throughout the process so I understood what was happening. I would definitely recommend this service and it also costs nothing for the hearing test.

28 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Thoroughly professional

The audiologist was honest regarding the state of my hearing and gave me various options to try and improve my hearing.
I have tried a couple of different hearing aid providers who claim that they can improve my hearing with the hearing aids they sell. It was refreshing to hear someone give it to me straight and tell me that it wouldn’t be easy.

28 de fevereiro de 2024

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