Boots Hearingcare - Wrexham Avaliações 17

All very organised and professional. Jess was so helpful and really understood my needs

I was made to feel very comfortable in making a choice of Hearing Aid that suited my needs and everything was explained to me clearly .

I went to Boots Wrexham as a second opinion as I wasn't completely happy with the test and advice I was given at another nation wide supplier.
A lady named Jessica saw me and she was excellent. I felt that the tests I underwent were far more compressive than my previous test. She questioned my wife and myself on any issues in order that she could advise on the appropriate hearing aid. Jessica never tried to push for a higher level of hearing aid than I needed.
Despite Boots being more expensive than the other provider I decided to purchase from them because of Jessica’s knowledge and advice, which she gave in a very clear and understandable way.
In addition the interest free credit and the 90 day return option was useful.

Very friendly staff
Appoinent on time
Good explanation of process at all stages
Courteous and professional staff

Kind and patient. Explained everything clearly so an informed decision could be made

Very helpful and professional

This was due to the professionalism of the Clinician. Very knowledgeable and pleasant.

Excellent service, at correct time

The audiologist was very helpful and knowledgeable carefully explaining every step.
We were able to feel confident we were doing the right thing.

Trying to contact re changing an appointment this Friday at 10.30
Phone has been cut off x 3, after long wait for connection
Please contact me on 07855300498
to reschedule
Hilary Pepler

Atrocious customer care. I cannot hear on the phone but get emails saying contact us by phone. Or - I get left voicemail messages which I cannot hear. I am told my file says I can't hear on the phone. Appointments getting changed at short notice and no means of agreeing a suitable alternative 'phone us'!!!!!!! Please note many attempts in June/July - not just the date given below.

Excellent information sharing and reassurance throught my three visits . The hearing test was made stress free by the excellent audiologist.

Purchased hearing aids from boots Wrexham and very pleased with them and after care service. Jess was so helpful and explained everything so clearly

Kind and helpful

Jessica, the Hearing Advisor was so helpful and empathetic. It is quite stressful having your hearing health checked but she is so calm and knowledgeable and makes it a calming experience. I am so glad I got checked out. If you're hesitating, go for it, you'll be so glad that you did.

Very professional yesterday and care. Very pleased with my aids,
Would recommend.