Bosch Power Tools Avaliações 

Bought a Bosch sander. And of course it makes dust. The fact is now that the machine cannot withstand dust. Although I blow it clean after each use, dust remains. The service person said that the warranty does not apply as the machine is full of crap. At least they were honest Bosch machines is full of crap.

DO NOT BUY BORSCH PRODUCTS
I purchased BORSCH LAWNMOWER it broke down I sent it to BORSCH it has been 5 weeks but no sign of repair work .
The machine is under warranty but all I am getting is excuse.
They want me to pay for power cord but the problem was with the blade not rotating.
I had explained everything to them but I keep getting different excuses.
I have called 14 times but customer service agent all repeat same thing, We have sent email to work shop to repair the blade and leave power cord.
Customer service agent are rude .
One such agent name KYLE I have spoken with him several times and he told me he never spoke with me before.
I said I have record and then he concedes and refuses to deal with my complaint.
I sent complaint via email no response.
They have cost me over £500 to get my lawn cut .
I have told them I have to pay to get my lawn cut and customer service agent was rude and said I can not do anything but I will record your complaint.

Spoken a few days later and next customer service agent said there is no record of you making a call to complaint.

Dont buy borsch products as you will disappointed because they have worst customer service and product will not be replaced or repaired.

Borsch worst company to deal with.

THEY TELL CUSTOMERS PRODUCTS UNDER WARRANTY BUT FACT IS BORSCH WILL NEVER HONOUR THEIR WARRANTY.

ALL YOU WILL GET IT EXCUSE AFTER EXCUSE UNTIL YOU GIVE IT UP .

THEY HAVE NOT REPAIR MY MACHINE OR RETURN IT BACK.

AS WELL AS NOT BEING REPAIRED I HAVE ALSO LOST MY LAWNMOWER
DON'T TRUST BORSCH OR THEIR CUSTOMER SERVICE AGENT.

If you’re tempted to trust Bosch due to the widespread myth of top German quality, think twice. I bought my Indego automatic lawnmower last year, and it has been nothing short of a nightmare. Since then, it’s been in repair three times and has never worked as described.

The lawnmower cuts unevenly, leaving up to three-quarters of the lawn uncut. It freezes mid-job, gets stuck in “finding position” mode, and frequently displays “outside of parameter wire” errors even when it’s in the middle of the lawn. Adding to the absurdity, while in repair, it sent push notifications to my phone about encountering obstacles. This is a joke of an automatic lawnmower for almost EUR 900!

The first repair, a month after purchase, was handled swiftly, giving me hope. However, this year, I had to send it in again. I was instructed to send only the device, but later received an automatic email demanding payment for a docking station I never requested. After struggling to contact a human representative, I was told this fee was for a new docking station. Once I shipped this part, the mower was “repaired.”

I thought the ordeal was over, but it malfunctioned again, requiring another repair. Despite a valid warranty, I was asked to pay over EUR 150 for part replacement. Multiple emails questioning how I could be blamed for inaccessible parts’ failure were met with silence. The only communication has been a cost estimate stipulating that the dismantled device can be returned for a fee of EUR 20. This is ludicrous.

After sending multiple emails to the repair center and the main Bosch headquarters, I received a reply today stating that the device can be reassembled and returned to me for a fee of EUR46. This seems absolutely ludicrous. To say that the situation has reached absurdity would be an understatement.

The level of after sales customer service is next to nonexistent and -- even in Germany -- it's hit rock bottom.

My advice? Never buy this piece of garbage. You'll save a lot of time and energy you'd otherwise spend on exchanging emails with the most unhelpful customer service on the globe.

Overpriced junk. Bought a hedge trimmer. Have used it twice and now it has stopped working. No way of establishing whether it the tool itself or the battery or charger that is at fault and it would cost more than a replacement to have it checked. Tried to get help from Bosch - what a joke. Got onto a chat line who then sent me to another site where I got no help at all. Seems they are only interested in selling items not after sales service. AVOID

Jeg købte en Bosch plæneklipper under kampagnen, hvor man ville få tilsendt et ekstra batteri. Jeg tilmeldte mig kampagnen og fik tilsendt et batteri med tydelige brugstegn i en emballage med brudt sejl. Bosch kundeservice meddelte mig, at emballagen nok bare var blevet beskadiget under transport, og at de ikke kunne hjælpe videre. Da batteriet blev sendt lang tid efter, at jeg havde købt plæneklipperen, har jeg desværre allerede taget den i brug og kan derfor ikke returnere denne. Det er i min optik fuldstændig uacceptabelt, når man betaler over 4000 kr for 'tysk mærkekvalitet'. Ville ønske, at jeg havde læst anmeldelserne på Trustpilot tidligere. Jeg føler mig snydt.

Habe insgesamt 23 Maschinen mir privat zzgl. Zubehör gekauft alt Geräte beschenkt oder verkauft. Bin enttäuscht bin seit Januar dabei meinen Pro Deal zu bekommen. Trotz Telefonate und e-mail und er bitte mir eine vorgangsnummer zu geben oder mich anzurufen passiert nicht außer der Aussage alles i.O. Kämpfe jetzt seit 5 Monaten um ein Telefonat.Suche mir eine Firma mit Ansprechpartner oder kaufe gleich billige China Ware danke Bosch.

Ich habe diverse Powertools Werzeuge. 12 und 18V. In meinen Augen die besten.
Für mich kommt nichts anderes ins Haus.
Support ist top.

Igen var jeg i kontakt med Bosch Service omkring min Indego robotplæneklipper. Igen fik jeg ingen service. Det er som om de slet ikke lytter til hvad man siger. Jeg kontaktede derfor Jem&Fix hvor jeg har købt den og her fik jeg hjælp med det samme.
Det er nu anden gang jeg er i kontakt med Bosch Service og begge gange har de været helt ubrugelige. Hjælpen er kommet fra Jem og Fix hver gang. Køb ikke Bosch!

Akku von Rasenmäher schon bei Lieferung defekt.
Obwohl schon bei Lieferung defekt muss das Gerät zur Reparatur eingeschickt werden. Ein Austausch des defekten Gerätes ist nicht möglich.
Und alles mit extrem langen Bearbeitungszeiten.

Bosch borhammer med 18 v batteri.
Der blev lovet på både indpakning og salgsskiltet, at der var en spids mejsel og en flad mejsel med i pakken.
Jeg nåede kun ud til bilen og åbnede pakken, alt var der, men ingen mejsler, jeg gik tilbage i butikken og sælgeren så måbende på mig, da jeg fortalte at der manglede mejsler, sælgeren åbnede en ny pakke med en bosch borhammer og det var det samme, mejslerne manglede.
Jeg fik beskeden, henvend dig til bosch, da det er deres fejl, så skal de sende dig mejslerne.
Men efter 2 dage med skriverier frem og tilbage, stod jeg tilbage med oplevelsen, at det var min skyld at mejslerne mangler.
Jeg gik tilbage til butikken og viste dem de svar jeg havde fået fra bosch, de var chokkeret og jeg bad om at få mine penge tilbage, det fik jeg.

Men hvad bosch ikke havde regnet med, det var, at nu bliver alt bosch værktøj i min afdeling kasseret og vi skifter til deres konkurrenter og alt nyt værktøj må ikke være fra bosch.
Men for at gå et skridt videre, så fraråder vi alle firmaer vi samarbejder med, at holde sig fra bosch værktøj og alle der vil købe hårdehvidevare fra bosch hos os, få besked på, at det mærke forhandler vi ikke og så vil vi fraråde dem at købe bosch.
Så lad os se, hvor længe bosch holder uden at gå fallit eller konkurs.
Vi siger bare farvel bosch, luk og sluk.

Ich habe nur beste Erfahrungen mit Bosch gemacht, wenn was kaputt ist, dauert es 5 Tage und es ist repariert wieder da. Da gibt es nichts zu bemängeln, da können sich die roten mal eine Scheibe von abschneiden !!! Weiter so !!

Zusagen für Rückzahlungen werden ohne Angabe von Gründen verschoben und selbst gesetzte Zahlungstermine überschritten. Wenig Vertrauenserweckend… Dabei musste msn die Ware lange vor Erstattung einschicken.

Bosch = Junk. Will never buy another. I have a chop saw, jigsaw and a cordless drill. Currently replacing all three with Dewalt and Milwaukee.

Jeg kontaktede Boch vedrørende et spørgsmål om reservedel til min græstrimmer og fik en fantastisk og
super professionel kundeservice af Chakaria som fik løst mit problem tusind tak for rigtig god kundeservice

Misledende kampagne og forskelsbehandling.
Købte en ny hækkeklipper uden batteri og lader, og tilmeldte mig kampagnen hvor man ville få et 36v batteri.
Min far købte sin hækkeklipper og modtog batteri, men de fortæller mig at man skal have købt maskinen med lader og batteri, det står der bare ingen steder.
I stedet skriver de at jeg må kunne forstå det, men vil ikke sende mig dokumentationen for hvor det står.
Hvor skal man rette sin frustration hen når Bosch tydeligt forskelsbehandler?

Købte en advanced rotak 36-850 akku græsslåmaskine med et 6Ah batteri (det største der findes i serien). Samlet pris ca. 4500kr. Virkede fint første sæson -men anden sæson er batterikapacitet ned på 1/3 og et nyt batteri koster lige over 2000kr....
Forsøgte så at købe ny kniv til maskinen samt udkastningsklap på bosch hjemmside - og trods jeg havde artikelnumrene, var det umuligt at placere en ordre. Skrev til kundeservice, der beklagede at de havde fejl på hjemmesiden så de kunne ikke sælge produkterne selvom de havde dem på lager. Henviste mig til forhandler - skrev til to forskellige som ikke ville sælge produkterne til mig. Så udover at batteri kvalitet er elendig, er det ganske vanskeligt at købe sliddele. Jeg skal ikke have mere bosch....nogensinde.

I was bought the title Bosch battery hedge cutter as a Xmas present in 2022 and its only in the last few weeks that I have been able to give it a good try out. The machine is fairly light and so far has coped with all the bushes that I have trimmed. I’ve not yet used it on any substantial field hedges – hawthorn/ blackthorn etc but have no reason to believe that it won’t be OK. It’s obviously not as powerful as the corresponding Bosch AHS 70-34 70cm 700W 240V Corded Electric Hedge Trimmer which I use for all cutting jobs close to a power point. I also have an old Echo petrol hedge cutter which has been very reliable but now is proving difficult to start mainly due to problems with the current government craze for adulterating petrol with ethanol – E5, E10 etc. It was this problem which drove me to pursue a cordless option.
On the whole I’m reasonably satisfied with the 36v machine although I am slightly disappointed with its power output. I am now in the market for a good quality cordless pole hedge trimmer as my last one from Garden Gear has proved too fragile. However, I’m afraid that I won’t be buying a Bosch machine for the following reason:
As mentioned above my new 36v cutter was a present which my wife, shopping early for Xmas, bought in October 2022. When I unwrapped it in late December it promised an extended warranty from 2 to 3 years if I registered it. However, the blurb went on to say that it must be registered within 1 month of purchase. Since it was impossible in my case (and I suspect other recipients of similar machines at Xmas) I decided to ask the company to extend the warranty for me. I went on the company web site and used the official contact form to send my request on 8/1/23 – no response. So I re-sent it again on 17/1/23 – still no response. From this I conclude that this is yet another large company making all the right claims about promoting good customer relations when it fact it couldn’t give a damm. So I’m afraid Bosch won’t be getting any further business from me!

Jeg anskaffede i 2015 en Rotak akkuplæneklipper af mærket Bosch. Jeg har nu startproblemer og henvender mig derfor til Bosch service og får at vide at jeg skal kontakte Bauhaus,Odense hvor jeg købte maskinen så vil Bauhaus sørge for videre transport til Bosch servicecenter. Bauhaus kender ikke til denne ordning og sender mig videre til "Søren i Havnegade". Da jeg omsider finder frem til "Søren i Havnegade" får jeg blot at vide på en yderst ubehagelig måde at "Søren i Havnegade " ikke reparer Boschmaskiner da han ikke kan få reservedele hertil.

Handy ja! M E N legetøj!!! - også min stangklipper HedgePole18. 20 m ligusterhæk og skæret er slidt 'rundt'!
Ny Bosch standard!?
FATAL KVALITET PÅ KNIVSTÅL, Og kundeservice snakker uden om...
Min af andet mærke er ikke slidt efter flere hundrede m!

Bosch do not honour their promotions
Bought power tools with offer of free battery.
Did not happen.
Lots of weasely refusals, but no real reason.
See from reviews that I am not the first.

I have a house full of Bosch products, but no more