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Bovis Homes Avaliações 

985
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rod at bovis homes hollin back was very well informed. Gave us all the information we were looking for and then some! Very polite and welcoming and made it all less confusing and more straight forward... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ali at the Woodlands development has been fantastic throughout. She has answered all our questions honestly, quickly and with real knowledge and experience behind her. With her help my Fiancee and I h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We cannot fault the service that Bovis have given us. We have just reserved our property and Bev Horan has been exceptionally helpful both in dealing with administrative matters and choosing the extr... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Poor customer service for secure buyers. Visited the Pippins Place development in West Malling as a cash buyer with two mortgage-free properties. I was told there is a long waiting list for an unbuilt... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Construtor

Escrito pela empresa

At Bovis Homes, we’ve been building exceptional new homes since 1885 and over the generations we’ve become one of the UK’s leading new home builders. Known for our quality craftmanship, we build homes that combine contemporary design with timeless architectural details. Customer Service contact details: https://www.bovishomes.co.uk/contact-us/customer-services


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

985 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(985)

455 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience

Erin at the Broadnook village development is very friendly and helpful. I would recommend. Thank you

29 de maio de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Rio,

We're so happy to hear about your positive experience with our team at Broadnook village. We appreciate your kind words!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Great team and good communication

Great team and good communication. Made our experience really smooth

9 de julho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi AA,

We are so pleased to hear that our team provided good communication and made your experience a smooth one. Thank you for your wonderful feedback.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

The Customer Service was top- notch .

The Customer Service was Top notch .
Everything is going smoothly.
Ms Katy Fisher has been amazing helping me navigate through the process in such a professional way .

Thank you Ms Katy Fisher for your amazing customer service you are great at it and I will recommend you 100% .

Mrs Tayo (Joy ) Williams

9 de julho de 2026
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Resposta da Bovis Homes

Hi Mrs Tayo Williams,

We're so happy to hear that everything is going smoothly and that you received top-notch customer service! We appreciate you highlighting how amazing and professional our team member was in helping you navigate the process. Thank you for your wonderful feedback and recommendation!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

In the space of a week

In the space of a week, our house was valued, a part exchange price agreed and a reservation link / payment completed. I cannot thank Amanda enough (Edwalton Fields). Such a personal touch to get us to this point. Calls on weekends and incredibly helpful and welcoming.

6 de julho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi TOM,

We are so happy to hear about your incredibly positive experience. It's wonderful that our team member provided such a personal touch and was so helpful and welcoming throughout the process. Thank you for your kind feedback.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

I met Rhodri at the site who was very…

I met Rhodri at the site who was very welcoming and friendly. He clearly knew everything about the properties and the site and explained it all really well. Really great location and houses are lovely.

6 de julho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi AD,

We're delighted to hear about your positive experience and that you found our team member welcoming and knowledgeable. It's wonderful to know you appreciated the location and the homes.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Great service from David at Coggeshall…

Great service from David at Coggeshall Mill

26 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Lucy,

We are so happy to hear about your positive experience with our team member. We appreciate you sharing your kind words.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Great customer service

25 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Chad,

Thank you for taking the time to leave us a review, we are glad to hear you found our customer service experience great!

Kind regards,
Kobi
Bovis Homes

Avaliado com 1 de um total de 5 estrelas

New Homes Onbudsman

Terrible build quality
Shocking customer service,even when go to director level complaint
Sites seems to be run by mostly really bad contractors
Don’t give up on a complaint, we have had 22 months of hell
We moved in on 30/08/24
We have gone to the New Homes Onbudsman, remember you have to put a complaint with them with in the first two years

1 de julho de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Kevin,

Thank you for taking the time to share your feedback. We appreciate that this has been a frustrating experience and recognise that your expectations have not been met.

As the concerns raised are currently being reviewed through our formal complaints process, including engagement with the New Homes Ombudsman, it would not be appropriate to go into the details publicly. However, please be assured that we remain committed to working with you to achieve a fair and reasonable resolution.

We will continue to liaise with you directly regarding the outstanding matters.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 1 de um total de 5 estrelas

My experience was very disappointing

My experience was very disappointing. The property had several snagging issues. Some problems may be addressed if you’re fortunate, but many seem to become the buyer’s responsibility. Based on my own experience, I find it difficult to reconcile it with many of the positive reviews posted here. I encourage prospective buyers to inspect the property thoroughly before making a decision.

4 de maio de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Philip,

Thank you for sharing your feedback. We’re sorry to hear your experience has been disappointing and appreciate you raising these concerns.

We were unable to locate your details on our system following your review and did request further information so we could look into this, but unfortunately haven’t received a response.

We’d still like to understand this better and review the issues you’ve mentioned around snagging and your overall experience. If you’re able to get back in touch with your details, the team would be happy to take this forward.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Scholars Meadows

I wanted to take the opportunity to express our sincere thanks to Sarah Sweeney, Director of Customer Services and the entire team for the time, effort, and care that went into putting our new home right following our snagging report.
We are truly delighted with the standard of work completed, the professionalism shown throughout, and the way the whole project was delivered. What could have been a stressful process was managed exceptionally well, and we are incredibly grateful to everyone involved in helping turn our house into a home.
A special mention must go to Daniel and Lewis, who were both friendly, professional, and incredibly helpful from start to finish. Nothing ever seemed to be too much trouble, and it was clear that they genuinely wanted to ensure everything was put right to the highest standard. Their positive attitude and commitment to customer satisfaction did not go unnoticed.
We would also like to thank Sarah for her outstanding coordination and attention to detail. The schedule of works she put together, involving multiple contractors and trades, was organised seamlessly and ensured the project ran smoothly from beginning to end. Her communication, dedication, and proactive approach were instrumental in making everything happen.
Please pass on our thanks and appreciation to everyone involved. We are extremely pleased with the outcome and grateful for the commitment shown by the entire team.

23 de junho de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Sharon,

We are so pleased to hear of your wonderful experience and truly appreciate you taking the time to share your positive feedback. It is incredibly rewarding to know that our team's efforts made such a significant difference in turning your house into a home. We are delighted that the work completed met your expectations and that the process was managed so well. Your kind words will be shared with everyone involved.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

I had problems with our solicitors

I had problems with our solicitors. Andre and Charlotte were very understanding, helpfully and reassuring. I can not fault the sales team.

25 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Paul Lloyd,

We are so pleased our team provided such understanding, helpful, and reassuring support during your solicitor issues. We appreciate your kind words.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Mill View - Pagham

Mill View: Pagham
My experience so far has been very good, starting with the customer service I received from the initial sales consultant who answered all my questions during my visits and phone calls. Then the customer service from the next sales consultant during the negotiation and the recent reservation of my new home.
This has continued during the early stages and with making my choices for kitchen units, flooring, etc. I hope this continues going forward with exchange and completion.
I've also had my 'Meet the Builder' appointment with the site manager (last week) who has also been extremely helpful with answering questions and taking me across to site to see the plot.

5 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi A Watts,

We are so pleased to hear about your very positive experience with us so far! It is wonderful to know that our sales consultants and site manager have been so helpful and informative. We truly appreciate your kind words and are committed to ensuring this excellent service continues through to exchange and completion.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

They are very supportive and their…

They are very supportive and their customer service is top notch. I was fully supported all through the process.

24 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Ogundare Atinuke,

We're so glad our customer service provided excellent support throughout your process. Thank you for your kind words.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Lisa at Bovis homes Habberley Park was…

Lisa at Bovis homes Habberley Park was friendly, professional and knowledgeable about the homes she was selling.

22 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Vivienne Reynolds,

We're delighted to hear our team provided such a positive and informative experience. Thank you for your kind words.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Great Home Exchange experience in Macclesfield

Great Home Exchange experience moving to Bollin Grange in Macclesfield. Annette, our dedicated Sales Consultant, was amazing. She communicated brilliantly throughout and in such a friendly and engaging manner too. We love our new home and we’re still excited by it after a few weeks living there. Huge applause to Annette and the team, who made our experience so personal, effortless and enjoyable!

28 de maio de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Adrian,

We are so pleased to hear about your wonderful home exchange experience and that you are loving your new home. We appreciate your kind words about our team member's excellent communication and friendly approach.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

The sales consultant at Pickford Green…

The sales consultant at Pickford Green , Coventry( Debbie Tierney) is brilliant, nothing is too much trouble, and she makes you feel totally at ease with the buying process.
The site managers are also so polite and helpful, doing whatever they can to make you feel secure with your purchase

12 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Mr & Mrs Mcgregor,

We're happy to hear that our sales consultant made you feel at ease with the buying process. We appreciate you highlighting the politeness and helpfulness of our site managers. Thank you for your positive feedback!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Great experience.

We have had a wonderful experience with Bovis leanne at the Brambles has been amazing so helpful and kind, All the team are great they all work extremely hard and definitely deserve 5 stars Thank you everyone !!

18 de junho de 2026
Avaliação não solicitada
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Tina,

We're so happy to hear you had such a wonderful experience! We truly appreciate your kind words about our team's hard work. Thank you for your amazing feedback!

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Leanne has been so helpful and Patient…

Leanne has been so helpful and Patient every step of the way and we cannot thank her enough

11 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi stuart Mitchell,

We are so glad to hear this feedback. We truly appreciate your kind words.

Kind Regards,
Kobi
Bovis Homes

Avaliado com 5 de um total de 5 estrelas

Annette

Annette she fantastic service.. so friendly and very helpful . She do amazing job … I very like her .

10 de junho de 2026
logotipo da Bovis Homes

Resposta da Bovis Homes

Hi Michael,

We're so glad you had such a positive experience! We appreciate your kind words.

Kind Regards,
Kobi
Bovis Homes

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